171 Park Road, Hendon, London NW4 3TH
Elmstead House, in Hendon, is skilled nursing home that looks after up to 50 people who have dementia-related illness, using the most modern independent living methods and expertise available.
Care provider, Care UK, is committed to developing effective dementia care services, as the numbers of those with the condition increases, through placing great value on the dignity of individuals and the concerns of loved ones.
Elmstead House looks to encourage as much personal health and fitness as possible amongst residents, running a regular activities programme that includes both outdoor trips and in-house entertainments.
Person in charge: Lorraine McHugh (Manager)
Local Authority / Social Services: London Borough of Barnet Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 50 residents
Registered Care Categories*: Mental Health Condition • Sensory Impairment
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment • Visual Impairment
Admission Information: Barnet PCT Referals. Ages 55+.
Languages Spoken by Staff (other than English): Arabic, French, Hindi, Polish, Romanian, Tagalog
Single Rooms: 50
Rooms with ensuite WC: 50
Facilities & Services: Palliative Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Elmstead House: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Review Score: 8.1 (8.140)
The user 'Review Score' (8.1 for Elmstead House) is based on 1 review. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.
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Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.
Submitted by Marci Keen (Relative of Resident/Service User) on Thursday 3 April 2014.
When my grandfather was a resident of Elmstead house, he had the highest of care given to him, till the very end. My family and I would like to thank all the staff at Elmstead house for the fantastic care given.
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Job Title: Home Manager
I first realised that I wanted to work in the care sector when my father was diagnosed with terminal cancer and I helped to care for him. In 1999 I left my role as a full time mum and became a home care worker with Harrow Social Services and then worked my way up.
As home manager at Elmstead House I always finish the day feeling that I’ve achieved something significant. I love walking around the home, thinking about what improvements we can make to benefit the residents. We’re doing some redecorating, and I’m working with the activity coordinators to make the most of the time we have for activities.
There are currently no Care Home Idol entrants who have performed at Elmstead House