Franklin House, West Drayton, London
Franklin House, West Drayton, London
Franklin House, West Drayton, London

Owned by Care UK, Franklin House is a Middlesex facility with 66 beds for use in various nursing, intermediate care and rehabilitation needs.

The home works closely with local hospitals and aims its services towards helping wards that might become overcrowded with patients recovering from operation or injury that no longer need extensive medical attention but are not yet back to full physical fitness and complete independence.

Through Franklin House's attentive and caring team, residents can develop their lifestyles, personal confidence, health and fitness issues at a manageable pace.

Group: Care UK Nursing & Residential Care Services

Person in charge: Mathew Mathew (Manager)

Local Authority / Social Services: London Borough of Hillingdon Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 66 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Hindi

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Franklin House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.2 (9.213)

The user 'Recommendation Score' (9.2 for Franklin House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Franklin House

My friend spent 3 years being looked after by Care UK, and I was always satisfied with the level of care she received to the encouragement by staff to be engaged in activities. She was spotlessly clean and always enjoyed her food. I felt she was always in a warm safe and friendly home and her medication was administered as necessary.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Franklin House

We didn't want to put mum into a care home, but we had no choice and we couldn't have made a better choice. The staff were warm and friendly, mum was well cared for and always treated with respect.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Franklin House

When a relative goes into a nursing home it can be difficult time for their family as they want the experience to be a positive one. Speaking for myself and my family it was the best choice as our mother was so happy and content in their care. The staff were unbelievably caring and patient as nothing was too much trouble in their care towards our mother or ourselves. The home offered open visiting, use of the facilities, entertainment for the residents and a clean environment. The staff new all the residents names and willing and caring towards all of them. It was a special time for us as a family and one that has helped us in our grieving process when our dearly beloved mum recently passed away.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

My mother is always tidy and clean on my visits. She enjoys her food especially lunch. At 95 that is a good indication together with the fact she is on less medication that when she entered the home. I notice sometimes there are quite a few different staff on duty, it would be nice to have regular permanent staff, I realise needing staff to cover day, nights, holidays and illness and staff leaving there has to be a certain amount of temporary staff. (This is just my opinion and nothing said by my mother).

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Franklin House

I could not be more pleased with the care provided. The building is always clean, staff are always there to help and the social life is very good, also you are not forced into joining in any entertainment. My family cannot give enough praise when visiting.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

The staff are always cheerful and give you a nice welcome. Nothing is too much trouble.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Franklin House

Husband was a resident at Franklin House 2012 after suffering a stroke/bleed. I was told by Hillingdon Hospital that he would never walk, sit or stand. His sight and speech were also affected and he had many other health problems. The next morning after being admitted to Franklin House he was sitting in a chair and eventually his sight and speech came back. He said he could not fault Franklin House staff. I used to visit him every day for about 5 hours and Lola Krasser always made sure that I was looked after as well and could join in the activities - her dedication to her job is first class! Since then I have become a friend of Franklin House and visit them regularly and always receive a lovely welcome.

How likely would you be to recommend Franklin House? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Franklin House

It's all perfect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

As a family we are very happy with our dad at Franklin House. He is very happy there and the staff are amazing. They are so very caring and it is more like a home from home than a care home. My dad settled in well and the staff made us all feel very welcome. We know that when we leave him, he is in good hands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

I find the staff courteous and helpful. I would recommend the home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

Highly recommended.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

Caring staff and cleanliness of home.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Franklin House

The staff have been so compassionate, caring and very patient with my father while he settled in. The level of care is great and also in getting my dad to and from hospital they have been amazing. My father can be difficult at times, but the staff still remain caring and professional.

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Franklin House

My aunt has been in 2 previous homes in the last 3/4 years and I must say since she has been at Franklin House she has improved visibly and physically, even mentally. We as a family are much happier in that she seems happier. I would recommend this home for anyone looking for a place for their loved one.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Franklin House

Franklin House is an ideal local care home for the elderly who are not able to look after themselves in their own home. Being in the care home mother is looked after and cared for enabling the family to just visit knowing her welfare is being looked after. The cost has meant the sale of her own house.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Franklin House

My wife has been moved here three weeks ago suffering from Alzheimer's and other health problems. She has been looked after with care and dignity, I couldn't ask for more.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

Safe and friendly place with support for relatives.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Franklin House

My wife has been admitted as she had a very bad stroke and needs a lot of attention. Much more than I would be able to do at home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

My mum lived in Franklin House for nine years, in the early years it was not so good, had lots of managers and unsettled but since Nompilo has been there along with Lola (activities) the home is a really good place for your loved one to live in, everyone is so caring from the maintenance, office, housekeepers, kitchen, laundry and especially nurses and carers.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Franklin House

Franklin House was recommended by two friends who work in care homes. My wife first went into Franklin House for six weeks respite we were very impressed by the care she received so we were very pleased to recommend Franklin House.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Franklin House

Good care, safety, peace of mind.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Job Vacancies

Care Assistant

Exceeds Minimum Wage (Care Home / Nursing Home • Full Time or Part Time)
West Drayton, London

Nurse, RGN or RMN

Competitive hourly rate + benefits (Care Home / Nursing Home • Full Time or Part Time)
West Drayton, London

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