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Heatherbrook, Romford, London
Heatherbrook
Heatherbrook

Tel: 0333 434 3039

Heatherbrook is a purpose-built care facility, situated in Romford, that looks after dementia sufferers, with 45 en suite rooms available.

The home has a good reputation with the local community, working closely with the local council and a number of other health professionals who lend their expertise to the home's services in order to keep care packages up-to-date and appropriate to personal circumstance.

Visitors are always welcomed and the home is dedicated to as much development amongst its workforce as possible, a commitment that means staff are skilled in looking after behavioural complications, together with health and safety.

Group: Care UK Nursing & Residential Care Services

Person in charge: Michelle Di Bella (Manager)

Local Authority / Social Services: London Borough of Havering Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 45 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 45

Rooms with ensuite WC: 45

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Heatherbrook: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Heatherbrook

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Heatherbrook

Current Recommendations

Recommendation Score: 9.1 (9.093)

The user 'Recommendation Score' (9.1 for Heatherbrook) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Heatherbrook on Thursday 28 March 2013 by Laura V (Daughter of resident)

After a warm welcome from Rene at reception, I then asked Merrybell if my dad Tony Henry could come to Heatherbrook, even though he did not have long to live, he was in Queens Hopsital very ill, Merrybell explained everything to me, and helped so much in all negotiating, moneys, paperwork and got dads room ready, repainted and comfortable, we all felt reassured that dad would be cared for most and of all safe, the carers are all wonderful, very professional, kind, dedicated and patient. Donna sang to my dad to remind him of the East End he originally came from and Chris was with dad as he died, we are all so grateful to all of them, especially Roche who explained everything to us which helped so much. We all recommend Heatherbrook, Professional care with a friendly approach.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Heatherbrook on Monday 25 March 2013 by Elizabeth E (Wife of resident)

My husband is being very well cared for in every way.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Heatherbrook on Thursday 14 March 2013 by Susan Pinion (Daughter of resident)

Excellent facilities, friendly staff, food looks very good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Heatherbrook on Thursday 14 March 2013 by Angela Tegart (Daughter of resident)

When looking for a home for my father, this care home felt right. The manager Maribel was very welcoming and kind. The home is clean, the food (meals) very nice and different every day. The staff are friendly and if you have any worry or problem they are there for you.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Heatherbrook on Wednesday 13 March 2013 by Rosalind Reynolds (Neice)

I could not have picked a better care home for my auntie. I feel like its my second home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Heatherbrook on Wednesday 13 March 2013 by Zac C (Nephew)

My aunt is always smiling and content what more can I ask for.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Heatherbrook on Tuesday 12 March 2013 by Michael Smith (Son of resident)

Helpful friendly staff. Clean and pleasant surrounding. I have the knowledge that my mother is being well cared for.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Heatherbrook on Tuesday 12 March 2013 by Dorothy E (Wife of resident)

My husband is well looked after at the home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Job Vacancies

Maintenance/Painter

Meets National Minimum Wage

(Care Home / Nursing Home • Contract)

Romford , London

07 Jul 2014

Administrator

Meets National Minimum Wage

(Care Home / Nursing Home • Part Time)

Romford , London

25 Jun 2014

Domestic

Meets National Minimum Wage

(Care Home / Nursing Home • Part Time)

Romford , London

25 Jun 2014

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