Laurel Dene, Hampton, London
Laurel Dene, Hampton, London
Laurel Dene, Hampton, London

Laurel Dene looks after up to 99 service users with a variety of personal care needs, thanks to a highly-experienced team of professionals and investment from care provider Care UK.

Amongst the many elderly and individuals with nursing needs at Laurel Dene are many with dementia-related illness, of whom staff have proved themselves effective in dealing with any behavioural complications that can arise and ensuring they live as relaxing and anxiety-free lifestyle as possible.

All residents enjoy an suite rooms and a person-centred care approach, with providers, Care UK, being dedicated towards modern developments in care and offering as many alternatives as the industry makes available.

Group: Care UK Nursing & Residential Care Services

Person in charge: Kathy Harman (Manager)

Local Authority / Social Services: London Borough of Richmond upon Thames Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 99 residents

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 99

Rooms with ensuite WC: 99

Facilities & Services: Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Laurel Dene: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 8.5 (8.525)

The user 'Recommendation Score' (8.5 for Laurel Dene) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Laurel Dene

Moving to any new home can be daunting but the staff at Laurel Dene made the process a warm and positive experience. My uncle said he knew after the first short visit that Laurel Dene was right for him because the staff were all happy and welcoming. The beautiful gardens also added to the peaceful atmosphere and the food was particularly good.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Laurel Dene

The literature provided by the activity staff, activity booklet with dates & daily menus for dining hall.

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

Laurel Dene

Our mother moved to the home on 2nd February 2015 and has settled in very well. All mums carers are delightful and seem genuinely fond of her. All the staff are also polite, friendly and welcoming when we visit the home. Whilst the management is satisfactory we would welcome more communication and suggest monthly updates or to be informed when the doctor or district nurse is visiting with any results. A short monthly meeting with management would also be helpful.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Laurel Dene

My Meother moved into Laurel Dene on the 6th of Jan, having spent nearly four years in another home. The overall care & atmosphere at Laurel Dene is superb.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Laurel Dene

I came to Laurel Dene when my wife needed additional care. My wife passed away last year. Here I haven't got any responsibilities to worry about as everything is done for me. The staff are all devoted and gifted with the same good diligence and they put up with me.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Laurel Dene

Laurel Dene is a very nice place to live. Ian and Paul from the kitchen are very helpful. Everyone is very helpful, that's what I like about it. It's the people here that make the place.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Laurel Dene

My mother is cared for in every way, she has settled into Laurel Dene with ease, all her needs are cared for medically and entertained in every way. It's difficult to find a care home, but I think I have made the right decision for my mother here at Laurel Dene.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Laurel Dene

Job Vacancies

Team Leader Care

Exceeds National Minimum Wage (Care Home / Nursing Home • Full Time)
Hampton, London

Receptionist/Administrator

Exceeds Minimum Wage (Care Home / Nursing Home • Full Time)
Hampton, London

Care Assistant - Day & Night Positions

Exceeds National Minimum Wage (Care Home / Nursing Home • Full Time)
Hampton, London

Staff Profiles

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Care Home Idol 2014

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