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Capwell Grange Nursing Home, Luton, Bedfordshire

Tel: 01582 806874

Capwell Grange Nursing Home has been purpose-built to offer round-the-clock care and support for numerous complex needs. Its specialist areas include help for young physically disabled adults, specialist palliative care, dementia care – including Alzheimer’s disease – and also Huntingdon’s. Highly-trained and registered nurses offer respite and convalescence care.

This nursing home has benefitted from extensive investment and refurbishment to enhance the care it provides. All of its five houses are spacious and support a versatile lifestyle alongside skilled care, while the sensory garden is ideal for residents with dementia.

An extensive and varied menu is put together by the chef who gets to know individual tastes of each residents, without compromising on good health and nutrition.

There are many events and activities organised for residents’ benefit, as the home looks to keep all clients physically and emotionally stimulated.

Group: Bupa Care Homes

Person in charge: Martyn Dawes (Home Manager)

Local Authority / Social Services: Luton Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 146 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Huntington's Disease

Single Rooms: 146

Rooms with ensuite WC: 146

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Capwell Grange Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Capwell Grange Nursing Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Capwell Grange Nursing Home

Current Recommendations

Recommendation Score: 8.9 (8.860)

The user 'Recommendation Score' (8.9 for Capwell Grange Nursing Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Capwell Grange Nursing Home

Capwell Grange Nursing Home.
Very satisfied with the care provided in Bonetti House and always someone available to answer any questions. Currently undergoing refurbishment. Excellent regular visiting entertainment. An improvement on the previous care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Capwell Grange Nursing Home? Likely

Submitted by Mary Burgess (Wife of Resident/Service User) on Thursday 13 November 2014. Review relates to November 2014.

Review of Capwell Grange Nursing Home

A Care home who cares
My husband has been a resident of Capwell Lodge since October 9th 2014. I am an extremely critical person. But in this instance I have o criticism of the staff or the Lodge in general. My husband is well cared for. He is kept clean and tidy and at all times and treated with utmost dignity. The staff also care for me. as watching my husband of 57 years die is so stressful. My husband is a terminally ill cancer patient and has dementia. They anticipate his needs to the best of their ability. He is offered high standard of food. and they even iron his shirts. I am amazed that these kind of places. Unsung heroes and heroines. My heartfelt thanks goes out to them

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Capwell Grange Nursing Home? Extremely likely

Submitted by Babs Curtis (Wife of Resident/Service User) on Thursday 13 November 2014. Review relates to November 2014.

Review of Capwell Grange Nursing Home

No complaint - mums care excellent. She has settled in well. Very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Shina Zaman (Daughter of Resident/Service User) on Tuesday 28 October 2014.

Review of Capwell Grange Nursing Home

Over the last 5 weeks the care provided to my mother-in-law I feel has improved considerably and the carers are doing a very good job. Sometimes I feel there is not enough staff to deal with all the patients of a dementia unit.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Susan Webb (Mother-in-law of Resident/Service User) on Thursday 23 October 2014.

Review of Capwell Grange Nursing Home

Happy with care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Michael Hawes (Son-in-law of Resident/Service User) on Thursday 23 October 2014.

Review of Capwell Grange Nursing Home

Capwell is a well run organisation and looks after its patients with care and dignity. The staff are always polite and informative and take time to give you information when necessary.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Michael Gregory (Son of Resident/Service User) on Wednesday 22 October 2014.

Review of Capwell Grange Nursing Home

Satisfied with everything.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret Wittering (Wife of Resident/Service User) on Wednesday 22 October 2014.

Review of Capwell Grange Nursing Home

The quality of staff is excellent as is the unit management for Hatley House. The unit is being re-furbished which will improve the overall image. The garden is a useful amenity.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Submitted by Ridley Whitfield (Husband of Resident/Service User) on Wednesday 22 October 2014.

Review of Capwell Grange Nursing Home

For patients that are funded by NHS, the home is second to none in the area. It is very well maintained and the grounds are lovely.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Submitted by Brian Bain (Son of Resident/Service User) on Wednesday 22 October 2014.

Review of Capwell Grange Nursing Home

Very friendly and caring staff, father is well looked after, kept well informed of how my dad is doing. Very happy with the service.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Denise L (Daughter of Resident/Service User) on Friday 17 October 2014.

Review of Capwell Grange Nursing Home

Pleased with the level of support and service from what I can see in the home when I visit, however if something were to happen with my mum, I would like to be notified, the home has my details in their records.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by James N (Resident / Service User) on Thursday 16 October 2014.

Review of Capwell Grange Nursing Home

We are very happy with the care our mother receives, it has changed our lives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sharon S (Daughter of Resident/Service User) on Friday 10 October 2014. Review relates to September 2014.

Review of Capwell Grange Nursing Home

I have felt very supported by the staff caring for my mother. They are very approachable and understanding of my feelings. My mother us well cared for and her health and well being has improved since her admittance. I have no worries about her care and am able to discuss aspects of her care with the staff and take part in house activities.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Submitted by Lynda B (Daughter of Resident/Service User) on Friday 10 October 2014. Review relates to September 2014.

Review of Capwell Grange Nursing Home

A very nice comfortable home with very friendly and kind staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jane Reddick (Daughter of Resident/Service User) on Friday 10 October 2014. Review relates to September 2014.

Review of Capwell Grange Nursing Home

It would be nice to have the wardrobe and drawers fixed in the room, but the room otherwise is a good size and bright. I cannot praise the staff in Milliner House enough they are genuinely caring, cheerful, attentive and kind. The atmosphere is usually happy with interaction with the residents all the time. They always treat the residents with respect and dignity. My family and I feel very lucky that mum has come to Capwell Grange. Sibi is invaluable and keeps everything shipshape with a happy atmosphere.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Submitted by Elaine Onacko (Daughter of Resident/Service User) on Friday 10 October 2014. Review relates to September 2014.

Review of Capwell Grange Nursing Home

I am so pleased my mum is in this lovely home. She is so well cared for by the wonderful staff. They are so kind, caring and compassionate always make time to help me too when I need assistance with mum. They are our family. They work extremely hard but still enjoy a joke with us. This place is so welcoming and I would recommend it to anyone needing care. The food is good too.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Diana Beard (Daughter of Resident/Service User) on Friday 10 October 2014. Review relates to September 2014.

Review of Capwell Grange Nursing Home

It's a really friendly place and very welcoming. Mum loves the place and the food.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Tracey C (Daughter of Resident/Service User) on Thursday 9 October 2014.

Review of Capwell Grange Nursing Home

SERVICE LEVELS AT CAPWELLL GRANGE
I cannot comment on Capwell Grange as a whole though my father has been in Fidora House for over 2 years and I consider this to be my second home. Dad has a number of care requirements all of which are met. Any concerns are addressed immediately and followed up. There is a good atmosphere with regular activities for the residents. The menu is varied and flexible. Hygiene standards are very good. Residents rooms are about to be refurbished. There are no restrictions on visiting hours and I am always welcomed.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

How likely would you be to recommend Capwell Grange Nursing Home? Likely

Submitted by DENISE KEARNEY (Daughter of Resident/Service User) on Tuesday 30 September 2014. Review relates to September 2014.

Review of Capwell Grange Nursing Home

CAPWELL GRANGE NURSING HOME
My mother has been a resident in Fidora House, an elderly unit for over 3 years. The staff are helpful and friendly and are always on hand see to my mother's needs. The staff were especially sympathetic and supportive to my family and my mother when my dad passed away suddenly last year. I cannot praise the staff enough for their support as it took my mother a long time to get over loosing dad. My mother is happy with the care she receives as am I.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Capwell Grange Nursing Home? Extremely likely

Submitted by Beverely Forsyth (Daughter of Resident/Service User) on Monday 29 September 2014. Review relates to September 2014.

Review of Capwell Grange Nursing Home

I cannot speak highly enough about the staff and the way in which they look after my mum and other residents in a very caring and dignified manner. The atmosphere is lovely, welcoming and fun.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Elaine O (Daughter of Resident) on Tuesday 21 January 2014.

Review of Capwell Grange Nursing Home

I really like this nursing home. Staff are friendly and caring. The food isn't very good though but no complaints from my mother. Overall the staff make it a nice place.

Facilities: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Submitted by Lisa Belforti (Daughter of resident) on Thursday 2 January 2014.

Review of Capwell Grange Nursing Home

Very friendly staff who are always available and always at hand. This is a wonderful place to come to, it is so welcoming.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Barkat Ali (Husband of resident) on Wednesday 4 December 2013.

Review of Capwell Grange Nursing Home

My mother and I have used this service twice to look after my father and are satisfied with the exceptional care given to him. Sadly he died on 17 July 2013 at Capwell Grange. We would like to extend our thanks to the staff who assisted and supported him with very good standards of care throughout his illness. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Janet Wright (daughter of resident) on Monday 22 July 2013.

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