Oxford House Nursing Home, Slough, Berkshire
Oxford House Nursing Home, Slough, Berkshire
Oxford House Nursing Home, Slough, Berkshire

Oxford House is a beautiful Edwardian family home on the border of Stoke Poges and Slough. Established by the present owners in 1982, it provides a warm, homely and safe environment for its residents. The home has a residents' lounge, gardens and dining/relaxing area.

The home welcomes visitors and would be happy to provide tours and/or 'trial periods' for potential residents and their families. They pride themselves on delivering the highest quality of care, whilst encompassing core principles of choice, dignity and respect.

Owner: A M Johnston & Partners

Person in charge: Angela Cole (Manager)

Local Authority / Social Services: Slough Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 34 residents

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, German, French, Hindi, Dutch, Panjabi, Punjabi, Polish

Single Rooms: 26

Shared Rooms: 4

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Oxford House Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Oxford House Nursing Home has a Review Score of 9.7 (9.657)

The Review Score of 9.7 (maximum of 10) for Oxford House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Oxford House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.657 for Oxford House Nursing Home is calculated as follows: ( (164 Excellents x 5) + (69 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 239 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Oxford House Nursing Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered beds ÷ 5). 18 Reviews ÷ 6.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oxford House Nursing Home?

  • Extremely LIKELY
    19
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oxford House Nursing Home

  • Daughter of Resident/Service User
    11
  • Resident / Service User
    4
  • Son of Resident/Service User
    4
  • Grandson of Resident/Service User
    1

The home has everything I need. I feel very well cared for. I enjoy flower arranging and painting at the home.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have everything in my room that I need. It has become home from home. I chose the colour for my room, it was my choice and it was done quickly. I feel very lucky.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff spoil me here. Very willing to help.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here for five years. When I first came the staff and surroundings were lovely. A lot of the staff are still here and the place gets better and better. I feel really at home here. The management is excellent, friendly and approachable.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have always found the staff here to be very caring and considerate. We feel that our Mother is well looked after here and that she is treated with respect.
They always have plenty of activities going on in the home to keep the residents occupied and entertained.
They always make a big fuss of the residents on special occasions for example at Christmas, Birthdays and Mothers Day.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father has only been at Oxford House for four weeks but he has been cared for very well. The management could not have done more to ensure everything was in place for his arrival and they continue to be fully involved in his care. The carers are very kind and caring and there are plenty of them; they answer the call bell promptly. There is a very positive atmosphere at Oxford House; the management have many initiatives in the pipeline to ensure Oxford House can be as good as possible. Relatives are made to feel very welcome.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Dad is alone in the home since my Mother died in May - Oxford House has been entirely sympathetic to both parents. My Mum was nursed very well and my Dad is fed well, tended daily in personal care, dress and encouraged to treat Oxford House as his home with plenty for him to enjoy. It is not regimented but all the staff take part in whatever needs doing. All the staff are well suited and the management is entirely accessible and friendly.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very happy with the facilities and the helpfulness of the staff. Mum has settled in well and seems very happy with her surroundings. Her general well being has improved significantly since joining Oxford House Nursing Home .

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are great, the management are first class. Whenever I need to query something they are always there by phone or e-mail.The nurses are happy to discuss mine/mum's problems whenever I need it. There is always a speedy service and everyone is a pleasure to talk to.
The standards are up to date. I am impressed by the refurbishment, mum has had her room decorated to her liking.
I would highly recommend Oxford House.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't think of anything the home could do better. My parents have been here since July 2014. The home is very proactive and has a number of activities for the residents including visiting Slough Town Football Club which is next door and who have kindly
given Oxford House a number of season tickets.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Oxford House is a very caring and friendly home. My mum came here six years ago and has been well looked after. Her room is light and airy and she has been encouraged to make it like home with her personal belongings. Whilst mum sometimes prefers to stay in her room, there is a lovely lounge where she can sit and be in the company of other residents. We as a family are welcomed by all the staff and there are no restrictions on "sensible" visiting hours. A cup of tea is always on offer.

How likely would you be to recommend Oxford House Nursing Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My dad has been in the Oxford House Nursing Home "family" for over four years. I live in the USA but am always confident that he is in the best possible hands. When I can speak to the same dedicated staff day after day it is beyond reassuring. I cannot say enough positive things about Oxford House Nursing Home and their team of wonderful carers.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Friendly staff. Happy not to be on own and making new friends.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very friendly staff. Everyone is very helpful. Food is good.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

All the management are friendly and approachable. Their staff are always friendly and helpful to my mum.
The food is extremely good.
I am comfortable when I leave my mum that she is being well looked after and is in extremely safe hands.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall it's been a good experience. I was very frightened of the name nursing home because of some not very good experiences in other nursing homes with a family member, but this nursing home is just like a 'home', you feel free to come and go to see your loved one. Very good homely environment. Very good carers. Very good nursing care - kindness and politeness should be part of the service, which makes you feel relieved, and it's there, and I would recommend to anybody.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum is 76 she suffered a severe stroke just before Xmas. She came out of hospital in April and has been at Oxford House since them. The standard of nursing care is excellent, she has made incredible progress. The staff are attentive, kind and respectful. They go out of their way to help. I am always made welcome when I visit mum. Excellent management.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All staff are welcoming and friendly not just to the residents but also to the family visiting. Staff are thorough in the care given and automatically report any concerns to the nurse on duty. Activities, the staff work hard to mentally stimulate residents and have a very good rapport and provide friendly banter. Staff also report to the relatives but also write up reports on a regular daily basis.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Poor

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall excellent care home. Family member well taken care of.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My first connection with Oxford House was when my grandmother was a resident in the 1990's. At that time our family was delighted with the care that she received. More recently my mother spent 2 weeks in Oxford House when her home was in danger of flooding. The response from staff when I contacted them was very quick and so very caring.
When my mother decided that it was necessary for her to have care that we could not provide at home she was very anxious that she should move into Oxford House. When I contacted the manager the response was very quick and in no time at all my mother was happily settled in the nursing home. My mother is so happy and feels cared for and listened to. I am 100% happy with the care and love that she is receiving. I find the staff caring and responsive to my mother's needs and wants. Their communication is excellent and I have the utmost confidence in them.
I would have no hesitation in recommending Oxford House to anyone who was looking for full time care for their loved one.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

September 2016

July 2012

Slough in Bloom

Recipient: Oxford House Nursing Home

Date: Monday 02 Jul 2012

more details

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Care Home Idol 2016

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