Dormy House Care Home with Nursing

Ridgemount Road, Sunningdale, Ascot SL5 9RL

Dormy House Care Home with Nursing, Ascot, Berkshire
Dormy House Care Home with Nursing, Ascot, Berkshire
Dormy House Care Home with Nursing, Ascot, Berkshire

Dormy House is prestigiously situated adjacent to the ladies golf course and opposite the men’s championship golf course in Sunningdale with commanding views over the ladies course. The location is within an exclusive residential area featuring large private family homes. The home is well placed for the M3, M4 and M25 motorways as well as the commuter towns of Bracknell and Reading, hence providing excellent transport links. Dormy House is a prestigious care home, registered with the Care Quality Commission to provide residential, nursing and dementia care to elderly people.

Dormy House is an impressive property, which was built in the 1930’s as a private family residence. The House was converted into a care home a number of years ago, and was purchased by Caring Homes in 2003 after which time it underwent a significant remodelling and refurbishment programme which has transformed the home into a care home of distinction.

Today Dormy House is regarded as one of the finest care homes in the area, resulting in it achieving a number of accolades including gaining accreditation to the ISO9000 standard and the Hospitality Assured Standard, these achievements have been earned through a strong focus and high standards in customer service.

Group: Caring Homes Group

Person in charge: Tracey Jepson (Home Manager)

Local Authority / Social Services: Windsor and Maidenhead Royal Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 88 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 88

Rooms with ensuite WC: 88

Facilities & Services: Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Dormy House Care Home with Nursing: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 24 Aug 2015

Please call 0808 223 5362 for further information about current Bed Vacancies at Dormy House.

Current Reviews

Review Score: 9 (8.975)

The user 'Review Score' ( 9 for Dormy House Care Home with Nursing) is based on 22 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Dormy House Care Home with Nursing

On the whole the home is of a good standard, clean and with excellent food. The staff who work in the dementia unit work very hard and are very caring. However at weekends, when I usually visit, there is usually an insufficient number of staff on duty. Often only one nurse for two floors with 2 carers per floor. This is not sufficient when some residents need two carers to deal with them. If you paid more money at the weekend perhaps more of the good staff would stay!

How likely would you be to recommend Dormy House Care Home with Nursing? Likely

Overall Standard: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Tracey Jepson, Home Manager at Dormy House Care Home with Nursing responded to this review on 24 Aug 2015:

Thank you for taking the time to review Dormy House, we really appreciate your feedback. At Dormy House we take great pride in ensuring we deliver high quality care and facilities. We regularly run recruitment campaigns to build our care team, thus ensuring they are able to provide person centred care and spend valuable time with our residents, and we are pleased to confirm we have made robust improvements in this regard. We welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.

Dormy House Care Home with Nursing

My impression of the home on first entering the reception was very positive and remains so after the first few days of my wife's care and her acceptance as a long term resident. The numerous staff, without exception, are friendly and helpful and the spacious building is well kept and furnished, and her room is exactly what is needed. After a rather anxious few weeks I am relieved that my wife is now being cared for at this wonderful home, Dormy House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dormy House Care Home with Nursing

Excellent service, great staff always kind, considerate, caring and appreciate all the illnesses going on. My nan is always nicely dressed, washed and hair done. She has a happy smile on her face. The home is very clean, rooms are clean and you are always offered a tea/coffee and cake when you visit. Very friendly. The gardens are pristine and kept well presented.

How likely would you be to recommend Dormy House Care Home with Nursing? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dormy House Care Home with Nursing

I visit a friend who has been a resident at Dorothy House for four years - she is very well cared for and leads a comfortable and contented life.

How likely would you be to recommend Dormy House Care Home with Nursing? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Rooms: Excellent

Dormy House Care Home with Nursing

I am happy with Dormy House. Staff are generally good.

How likely would you be to recommend Dormy House Care Home with Nursing? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dormy House Care Home with Nursing

Within a very short space of time, my mother settled into Dormy House. She has a lot of positives to say about her new home. Dormy House has a lovely atmosphere and I'm very pleased that my mother is here. Everyone here is so helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dormy House Care Home with Nursing

Excellent location. All the staff I have interacted with have been professional, polite and extremely kind and courteous to myself and Mr. Riggs (resident since Sept. 2014) During situations where there have been emergencies (with Mr Riggs) the staff at Dormy House have kept me constantly informed by tel/email etc. (Even when I was in Australia!) For relatives etc this is a most reassuring level of care, compassion and attention.

How likely would you be to recommend Dormy House Care Home with Nursing? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Dormy House Care Home with Nursing

A very nice home with caring staff and clean facilities.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Dormy House Care Home with Nursing

I would recommend this home. The staff, the hygiene, the food it comes as a good package. I was recommend by a friend and it was the best that I and my son saw.

How likely would you be to recommend Dormy House Care Home with Nursing? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dormy House Care Home with Nursing

My friend has been in Dormy House for 4 years and has been very well looked after. The home has very good facilities and good regular activities. They organised a barbecue last week in the good weather which was much appreciated by my friend and she commented that the staff went to a lot of trouble to organise it. She has a nice room and the staff are always very pleasant and helpful when possible.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Dormy House Care Home with Nursing

I am a regular visitor to Dormy House and I am always impressed by the standard of care of the staff who are always cheerful and incredibly helpful. The rooms are excellent and the cleanliness is superb

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dormy House Care Home with Nursing

Extremely well run home. Very tasteful decor. Helpful staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dormy House Care Home with Nursing

Excellent atmosphere of care and communication. Staff always helpful and aim to please.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dormy House Care Home with Nursing

After my grandfathers stay here (and passing) my grandmother now needs some extra help after a hospital visit after a fall. Although a different part of Dormy House, the same exceptional service, friendly faces, kind carers are here. It made the decision for my Nan to stay permanently in a care home so easy having seen how kindly they nursed my grandfather. Hopefully she will have many happy years here!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Dormy House Care Home with Nursing

My Mother is very well cared for, staff go up and beyond duty to attend to her needs. Staff are kind, friendly and although they are extremely busy, they do not show any pressure that they are coping with.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Dormy House Care Home with Nursing

An excellent all round service for my dear mum of almost 93 years in July. Thank you for all the very special help you've given me her only daughter.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dormy House Care Home with Nursing

I would recommend others to live here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dormy House Care Home with Nursing

Like activities but would like more outings. Like living at Dormy. Would be frightened if I lived alone. Sister lives near in a care home in Ascot.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dormy House Care Home with Nursing

I really like the staff and enjoy when I am spending my time with them. my room is very nice, food and snacks are alright. I really recommend this home and this is true.

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Dormy House Care Home with Nursing

I like Dormy it makes me feel safe. I enjoy our 00mph exercise groups.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dormy House Care Home with Nursing

Staff good they listen to me. Building is good my room is also good for me as I am in a wheelchair.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Dormy House Care Home with Nursing

Dormy House is a fantastic care home. My grandmother moved in back in 2010 and settled so quickly thanks to the brilliant staff here. She now calls this place home. The meals are great and she thoroughly enjoys them. She loves going out on all the outings, especially to the river. The best decision we ever made was to move Grandma to Dormy House as we know she is safe, secure, and extremely happy. With this in mind we are so grateful to all the staff at Dormy House for what they have done for her.

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Awards / Recognitions

Job Vacancies

Health Care Assistant

To be discussed (Care Home / Nursing Home • Full Time)
Ascot, Berkshire

Care Assistant

Competitive (Care Home / Nursing Home • Full Time)
Ascot, Berkshire

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