Holyport Lodge Care Home

The Green, Holyport, Maidenhead SL6 2JA

Holyport Lodge Care Home, Maidenhead, Berkshire
Holyport Lodge Care Home, Maidenhead, Berkshire
Holyport Lodge Care Home, Maidenhead, Berkshire

Holyport Lodge provides individualised care plans for a range of different needs. Short and long stays are welcome and include care plans for nursing, residential, respite, convalescence and palliative care, as well as care for those living with Parkinson’s, Huntington’s and the young who are physically disabled. At Holyport Lodge, an experienced care team work closely with each individual to ensure round the clock care is delivered on an individual basis promoting dignity, respect and independence at all times.

Set within large mature grounds in the pretty village of Holyport, this refurbished Edwardian mansion offers modern and homely accommodation while retaining some of its original features such as a grand staircase and traditional fireplaces. Bedrooms feature attractive furnishings and decor with ensuite facilities, television and telephone points as well as a 24-hour call system. Most are single occupancy but some can accommodate two people.

Residents can chose to dine in the pleasant dining room or in the privacy of their own room, enjoying healthy and tasty meals which are catered towards personal dietary requirements.

An exciting programme of activities encourages residents to stay stimulated and active and includes musical afternoons, baking, gardening and quizzes. Residents can also enjoy regular visits from a mobile library, entertainers and performances from local school children as well as frequent trips and days out to local places of interest and charity events.

Group: Bupa Care Homes

Person in charge: Jayne Yeomans (Home Manager)

Local Authority / Social Services: Windsor and Maidenhead Royal Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 45 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Huntington's Disease • Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): Spanish; Castilian, Finnish, French, Italian, Nepali

Single Rooms: 45

Rooms with ensuite WC: 30

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Holyport Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Holyport Lodge Care Home has a Review Score of 8.3 (8.305)

The Review Score of 8.3 (maximum of 10) for Holyport Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Holyport Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.472 for Holyport Lodge Care Home is calculated as follows: ( (22 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 36 Ratings = 4.472

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.833 Points relating to the number of positive Reviews for Holyport Lodge Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 9 positive Reviews (45 registered beds ÷ 5). 3 Reviews ÷ 9 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holyport Lodge Care Home?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holyport Lodge Care Home

  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1

My brother became a resident of Holyport Lodge Care Home after being discharged from hospital after a heart attack. He needed 24 hr care and the care he received at Holyport Lodge Care Home was EXCELLENT. He was kept spotlessly clean. He was treated with care and great respect and with dignity. I would highly recommend this care home to anyone looking for care of a loved one.

How likely would you be to recommend Holyport Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Holyport Lodge Care Home responded to this review on 25 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

The atmosphere is comfortable and welcoming and there is a resident cat which is lovely. Good management has been in place for a few months now and there have been quite a few noticeable improvements recently. There are more activities for the residents including flower arranging, baking and exercise classes.
A trip down the river was arranged in the summer. There is room for improvement regarding meals but I believe a new chef is coming in soon. More fresh fruit on the menu would be very welcome. The staff are friendly and professional. The ladies on reception are excellent.

How likely would you be to recommend Holyport Lodge Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Rose Pickering, Customer Service Administrator at Holyport Lodge Care Home responded to this review on 21 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My mother has spent 3 week in respite care at Holyport Lodge. The care and attention has been first class, the staff are kind and considerate and very supportive. The facilities are also very good with lots of day to day activities for the customers/patients. The food and menus available are very good.

How likely would you be to recommend Holyport Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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