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Barchester Austen House Care Home, Lower Earley, Reading, Berkshire
Barchester Austen House Care Home
Barchester Austen House Care Home

Tel: 0118 926 6100

Austen House is a purpose built home set in a semi-rural location on the outskirts of Reading, Austen House gets the best of both worlds; plenty of local amenities yet within easy reach of Reading, Wokingham and London.

The Home provides first-class 24-hour nursing care alongside expert care for people with dementia in our Memory Lane Community.

Our team of highly-qualified and attentive staff really focus on the individual needs of our residents with a tailored care plan for each person. And our dedication can be seen across the board - in our cooking, hospitality and organising activities for our residents.

Group: Barchester Healthcare Ltd

Person in charge: Daisy Tan (Deputy Manager)

Local Authority / Social Services: Wokingham Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 79 residents

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Enquiries welcome from all agencies and individuals. Ages 60+.

Single Rooms: 79

Shared Rooms: 0

Rooms with ensuite WC: 72

Weekly Charges Guide: Nursing Care Single up to £1375

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Barchester Austen House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Barchester Austen House Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Barchester Austen House Care Home

Current Recommendations

Recommendation Score: 7.7 (7.709)

The user 'Recommendation Score' (7.7 for Barchester Austen House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the user recommendations please click here.

Review of Barchester Austen House Care Home

My husband was in the home for 16 months until his death recently. He was always treated with kindness and the standard of medical care was excellent. The staff -from the manager down were very kind to my husband and myself. I would thoroughly recommend the home to anyone.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Patricia L (Wife of resident) on Wednesday 26 March 2014.

Review of Barchester Austen House Care Home

When my mother suffered a stroke we had to experience using a care home for the first time. We are glad we met the managers and staff at Austen House. They provide an excellent service, they provide care for my mother in a friendly and dignified manner. I have no complaints and would recommend the home/nursing care provided.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Kishor Makwana (Family member in care @ Austen House) on Wednesday 12 March 2014.

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Job Vacancies

Registered Nurse - RMN

£ competitive + free training / CPD

(Care Home / Nursing Home • Full Time)

Reading, Berkshire

20 Nov 2014
Apply Here

Care assistant

£comp + free training + benefits

(Care Home / Nursing Home • Full Time or Part Time)

Reading, Berkshire

10 Nov 2014
Apply Here


Jo Butler

Job Title: General Manager

Joined: 2013


Jo qualified as an RN in 1982 and has worked within the NHS as ITU and A&E nurse. Moving across to the Independent sector mid 1990’s. Jo has since worked with Care of the Elderly and Dementia Care as RN, Deputy, Home Trainer and General Manager. The most impactful part of her career was working within the Dementia field, and taking the Diploma in Dementia Care.
She has a teaching training qualification and has worked for the Open University tutoring student nurses at Salisbury Hospital, and spent a year teaching level 3 Adult Social Health care at GLOSCAT. With personal experience of caring for someone suffering with Dementia, and supporting family through the placement process as well as running a Care Home herself, has refined and honed her expertise and skills with this client group.

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Barchester Austen House Care Home