Barchester Chalfont Lodge Care Centre

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ

Barchester Chalfont Lodge Care Centre, Gerrards Cross, Buckinghamshire
Barchester Chalfont Lodge Care Centre, Gerrards Cross, Buckinghamshire
Barchester Chalfont Lodge Care Centre, Gerrards Cross, Buckinghamshire

Barchester Chalfont Care Centre is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham. It sits in magnificent grounds with marvellous views across a picturesque lake and the fine fairways of the golf course. Yet close to the M25, M40/A40.

The emphasis is on outsanding care, dignity and choice on how you live your life. There is an extensive activities programme, as well as their own Music Therapist in conjunction with Nordoff Robins, on site Physiotherapist, hairdresser manicurist and aromatherapist. They provide first-class 24-hour nursing care alongside expert care for people with dementia in the Memory Lane Community and specialist care for younger people with aquired brain injury, spinal injuries, cerebral palsy, M.S and Huntingtons Disease.

Group: Barchester Healthcare Ltd

Person in charge: Emerson Kupfuwa (General Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 119 residents

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Mild Challenging behaviour. Ages 18+.

Languages Spoken by Staff (other than English): Bulgarian, Spanish; Castilian, Polish, Portuguese, Urdu

Single Rooms: 97

Shared Rooms: 11

Rooms with ensuite WC: 106

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Barchester Chalfont Lodge Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 18 Jan 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

8.8 Barchester Chalfont Lodge Care Centre has a Review Score of 8.8 (8.789)

The Review Score of 8.8 (maximum of 10) for Barchester Chalfont Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Barchester Chalfont Lodge Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.453 for Barchester Chalfont Lodge Care Centre is calculated as follows: ( (50 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 95 Ratings = 4.453

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.336 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Centre is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 23.8 positive Reviews (119 registered beds ÷ 5). 8 Reviews ÷ 23.8 Target = 0.336

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Chalfont Lodge Care Centre?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Chalfont Lodge Care Centre

  • Husband of Resident/Service User
    5
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Stepson of Resident/Service User
    1

My friend has been in this home in Memory Lane for almost 2 years bow. All staff from the head nurse to the carers and activity staff are the most kind and caring people. My friend is always clean and tidy and very well cared for. I would have no hesitation in recommending Memory Lane to any other person. Well done to all the staff in this home.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has been in this home for 2 years. I have been very happy with the care he receives and have recommended this home to several people. The staff are very friendly and caring to all residents on Memory Lane. Whatever their position they work as a team and the unit is run very well. I visit most days so I see what's going on.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Barchester Chalfont Lodge for 3 years almost. Before she was in an awful home elsewhere. I cannot specify how pleased I am with my mother's care. She is so happy at Barchester Chalfont Lodge and the staff are amazing, always acknowledging my mother and myself whenever I visit, Chalfont Lodge is a wonderful home.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My wife has been a resident since January 2016, I had been looking after her for 6yeasrs on my own. (She has advanced dementia) she is 90, I am 91. It became impossible for me to continue so the NHS found this care home for her. I was very worried about her going into a home but the Lodge proved to be superb. The management has a team who treat their residents with "respect" from the general manager to the cleaners, whenever they see a resident or visitor there's always a smile and a greeting to my wife. My wife is very happy there and feels "at home". Well done the staff.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My stepmother has lived at Chalfont Lodge since April 2012. She is confined to bed and has dementia. She eats very little and her low weight is a concern. I am satisfied that the nursery and care personnel are aware of her needs, do a good job in meeting those needs, often in trying circumstances in a professional, friendly and patient way. The staff work long hours and are a credit to Chalfont Lodge.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

The home/staff are very caring and understanding. There is a good atmosphere in the home and there is a good relationship generally among the staff. On occasions, I feel there are not enough staff. The telephone on reception is not always staffed. Not able to leave a message.
The activities staff are particularly good.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Emerson Kupfuwa, General Manager at Barchester Chalfont Lodge Care Centre responded to this review on 12 Dec 2016:

Thank you

My wife has dementia and is very inactive but retains her sense of humour. Initially I was concerned that in a big home with so many residents she would be forgotten. In practice she was well looked after and attended some activities though not able to take part. The staff were very kind and when we returned from the classic car show at the home several weeks later the staff greeted her in a kind and charming manner.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My wife has been a resident for + 3 years and before that a day care patient for about a year. In all that time I cannot fault the care provided her which has been quite exceptional. The care home has a real family atmosphere and the rapport between staff and families is brilliant. The meals are exquisite. Altogether a most caring establishment.

How likely would you be to recommend Barchester Chalfont Lodge Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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