The Heights, High Wycombe, Buckinghamshire
The Heights, High Wycombe, Buckinghamshire
The Heights, High Wycombe, Buckinghamshire

The Heights, which opened in April 2009, caters for people who require high levels of both personal and nursing care, and who also may be living with dementia.

At the Heights, people continue to life their lives according to their daily routines and everyone is encouraged to have as much independence as possible.

The home has a number of rooms which is arranged into 5 separate houses. Each house has its own lounge, kitchenette & dining room.

The Heights also has attractive and landscaped gardens which provide a safe and relaxing area for residents.

The Heights is open to residents who are funded by the council as well as those who pay privately

Group: The Fremantle Trust

Person in charge: Blesson Thomas (Service Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 90 residents

Registered Care Categories*: Dementia • Learning Disability • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on The Heights: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 23 Nov 2015

If you wish to make an enquiry about any of our vacancies, please call 01296 737371.

Current Reviews

Review Score: 7.9 (7.872)

The user Review Score of 7.9 for The Heights is based on 1 Review/Recommendations. This Review Score of 7.872 is made up of 4.75 Points relating to the ratings and 3.122 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

My father-in-law lived and was cared for at The Heights for the last 2 and a half years. He was very happy during his time there and enjoyed all the activities and events from the Bowls competitions to the music. I was concerned before he went to live there, as I had heard bad press about care homes in general and I am so happy to say that my experience of his time there could not have been more different to my fears. The level of care he received was exemplary, both medically and every day. The environment was comfortable, clean and very homely. The staff were friendly, knowledgeable, very professional and treated Dad with dignity and as an individual . They made Dad's stay there enjoyable and I am deeply grateful for that.

How likely would you be to recommend The Heights? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submit a Review for The Heights

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • All reviews are moderated before publication and the care provider may opt for the comment and ratings of a review not to be displayed (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Heights

Job Vacancies

There are no jobs posted yet for The Heights

Staff Profiles


Blesson Thomas

Job Title: Service Manager

Joined: 2010


Blesson graduated from University of Bedfordshire with an MSc in Advanced Nursing Studies.
In his native India, Blesson worked under several renowned doctors and became a Cardiac Specialist Nurse, skills that he brings with him to the role as manager of The Heights.
Blesson, who joined Fremantle in 2010, has worked at all levels in the care service and this has given him a wonderful insight into the running and managing of a care service.
He has won a number of awards including: Best Outgoing Student Award, Best Academic Excellence, as well as twice winning the Best Nurse Award.
A firm believer in independence, choice and privacy, Blesson loves his role as manager and the variety it brings each day. “Unlike your typical care service life at The Heights is very different. It is dynamic, and working with a great team creates a sense of real satisfaction on a daily basis, especially when you see the smiles on the faces of those in the home”, said Blesson.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at The Heights