Oak House, Slough, Berkshire
Oak House, Slough, Berkshire
Oak House, Slough, Berkshire

Oak House is a Slough care home that is owned by the highly-respected care provider, Care UK, known throughout the healthcare industry for their modern outlook towards developing care techniques that respect the individual.

This flexible home offers a number of extra services and entertainments to its residents, with an onsite library, hairdressing salon and cafe, as well as a therapy room, community shop and even a wildlife area that proves particularly popular with service users.

As well as being particularly effective in looking after people who suffer from dementia, Oak House is also available for anyone with respite care needs who can enjoy a homely and stress-free atmosphere.

Group: Care UK Nursing & Residential Care Services

Person in charge: Julie Bignell (Support Manager)

Local Authority / Social Services: Slough Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 120 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Panjabi, Punjabi, Polish, Portuguese, Urdu

Single Rooms: 120

Rooms with ensuite WC: 30

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Oak House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.1 (9.080)

The user Review Score of 9.1 for Oak House is based on 19 Review/Recommendations. This Review Score of 9.080 is made up of 4.763 Points relating to the ratings and 4.317 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


This is a great home, most of the staff are excellent at doing there job and are great with the residents, I would recommend this home to those that are looking to place their loved ones in a friendly home

How likely would you be to recommend Oak House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oak House is an excellent care home with dedicated care team. The residents are very well cared for. The unit is spotlessly clean.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Recommend service for friends, good building and staff first floor highway unit.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

If a person needed care and support I would recommend Oak House, the staff are very friendly, supportive and mix one on one with the resident. Rachel takes me shopping and out for a meal, which is very nice, it made me feel very comfortable. The room is exactly what one person would need and is kept very nice and clean.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Find the staff very helpful in many ways they make the days here very special every day, Kristina, Jackie, Marlon, Shan, Delia, Shane bring a smile to my face every day, always willing to help at the highway unit.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Level of care and service is very good.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

It gives us great pleasure to recommend Bozena for all of the hard work and caring attitude which is taken to ensure that our mother's care needs have been accomplished, all to an extremely high standard.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Satisfactory

Staff: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Caring considerate staff, good quality of care. Understanding staff and very compassionate. Place is clean and tidy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I want to express my gratitude and heartfelt thanks to all the staff on Floor 2, who welcomed my father into their family and enriched his life. They gave him excellent care and I am so lucky that I found a home for him that he loved, and that I had peace of mind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good, as was staff. I really enjoyed my care here and will sadly miss the home and people.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in highway unit for over two weeks since her bad fall at a shopping centre. I have found the manager very amenable and put my mum at rest as soon as mum was admitted. The carers have been very encouraging and totally dedicated to mums welfare and rehabilitation. Oanna, Christine, Aneshca, Marion and all the team I give a very special thank you.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Oak house is a very caring place, the staff are very friendly and caring and very welcoming. I would recommend to anyone looking for a care home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Recommendation

Extremely happy with all the staff at Oak House especially those on the 2nd floor, Bozena and her team, who were always kind, caring, considerate and respectful to my mother in law throughout her time there. They do an excellent job!

How likely would you be to recommend Oak House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bozena and team on 2nd Floor. I have been a regular visitor to Oak House over the last three years as my friend and neighbour was resident there. She was very well cared for and I found the staff kind, helpful and friendly. The home is very clean and bright with a cheerful family atmosphere. The rooms, spacious and comfortable and visitors always made most welcome by staff willing to answer questions about patients health and welfare. On these grounds I would recommend Oak House for elderly people needing care in a homely environment. Value for money, unable to comment.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Very happy with the service my great aunt has received, nothing is too much trouble. Whatever my question I always receive a prompt and caring response. The whole team is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Saad Baig, has taken over the role of unit manager and I would like to say what a fantastic job he is doing. His team, Rachel Hodge. Kim Clement and Klaudia, to name but a few, work extremely well together.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

A wonderful home who has given my mother an excellent level of care since her sudden need for care after my dad was taken ill. I can recommend it without any hesitation. Saad and his wonderful team are brilliant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is now on the 1st floor in Oak House. She is well looked after and cared for. The staff on this floor are 2nd to none, with special thanks to Bozena, Kristina, Rachel and Kim not forgetting other staff in the home including Kim Tillson. When I go home,I leave this home knowing my mum is receiving the best of care, I can see it in my mum's mood, appearance and happiness. Well done everyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am so pleased with the level of care provided by the first floor at Oak House for my mother. She has been there for 15 months and the staff are wonderful. She has gained weight and now looks much healthier, she loves the food! It is a warm, safe and caring environment and I have peace of mind as I know she could not be anywhere better.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Oak House

Job Vacancies

Care Assistant

Competitive Sallary (Care Home / Nursing Home • Full Time or Part Time)
Slough, Berkshire

Registered Nurse - RGN, RMN, RNLD

£11.50 - £15.50ph (Care Home / Nursing Home • Full Time or Part Time)
Slough, Berkshire

Staff Profiles

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Care Home Idol 2015

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