What types of Care is Beaconsfield Heights Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beaconsfield Heights Care Home - Avery Collection have?

There are 63 Single Rooms and 16 Couples/Companion Rooms.

What are the Facilities & Services at Beaconsfield Heights Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beaconsfield Heights Care Home - Avery Collection to the centre of Beaconsfield?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Beaconsfield Heights Care Home - Avery Collection, 30-34 Station Road, Beaconsfield, Buckinghamshire HP9 1AB

Review from G P (Son of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

We have found the team at Beaconsfield to be excellent. Having looked at a few care homes, the team at Beaconsfield were found to be much more engaging with the residents, motivating and caring. Staff are always on hand, they seem to know each of the residents very well and and take the time to chat

to them. A good range of activities take place regularly and my mam is active in things I never expected from her. The restaurant and food are really good and cakes / tea etc in constant supply. The care home always answer the phone straight away, its not a call centre, its the reception desk located in the main lobby of the home, and they action any requests or concerns really well . I have found the whole team to be very supportive in what is obviously a really difficult time when a loved one needs to move into a residential care setting.

Reply from Kayley Sparrow, clm at Beaconsfield Heights Care Home - Avery Collection

Thank you so much for your lovely feedback. We're so pleased to hear that Beaconsfield Heights feels like the right place for your mother. We'll be sure to share your kind words with the whole team -…read more

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Review from Nicola W (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

Kayley and all the staff have made the transition to a care home for dad as smooth as it could have been. From our initial phone call to settling him in, they have held our hand through out and welcomed dad so warmly.

Reply from Kayley Sparrow, CLM at Beaconsfield Heights Care Home - Avery Collection

thank you so much for your lovely feedback. We're so pleased to hear that Beaconsfield Heights staff have made you feel welcome . We'll be sure to share your kind words with the whole team - it truly…read more

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Review from M T (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

We've looked at a lot of care homes and this one felt right because the moment you walk into Beaconsfield Heights care home it feels like walking into a really lovely hotel the staff is so caring and attentive they residents look so happy. They have so many different activities on everyday there's food

and drinks available all the time it feels like your on holiday. I wanted a place where my mother in law would not be bored have lots of people to talk to as she was a very social person before her dementia she is so happy there, the staff there always have a smile on their face and is always willing to help. Thank you so much to all the staff there.

Reply from Kayley Sparrow, CLM at Beaconsfield Heights Care Home - Avery Collection

Thank you so much for your lovely feedback. We're so pleased to hear that Beaconsfield Heights feels like the right place for your mother-in-law. We'll be sure to share your kind words with the whole…read more

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Review from L T (Son of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

My mother has recently become a resident at Beaconsfield Heights. From the initial communication around choosing a care home through to mum moving in, the whole team were supportive, empathetic and genuinely welcoming during a challenging time for all of us to navigate.
The atmosphere is always friendly

and positive and the activities everyday give a purpose for the residents. Being new to this stage of life, we continue to ask questions as to how everything works from nursing care to personal care. The staff are always proactive in their responses and have a "can do attitude" in every department.
So far so good. Thank you.

Reply from Kayley Sparrow, CLM at Beaconsfield Heights Care Home - Avery Collection

Thank you so much for your kind words. We're delighted to hear that your mother has settled in well and that you've felt supported throughout the process. It's our pleasure to care for her, and we're…read more

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Review from Debbie A (Friend of Resident) published on 18 June 2025 Submitted via Postal Card • Report

Overall Experience

Without doubt the best facility ever! All of the staff from housekeeping up to senior management are absolutely amazing. Nothing is too much trouble and they are all available and happy to help. Communication is first class. Food is excellent with a great choice. Activities are varied and regular. Nobody

is left out. Trips out are also fun and frequent.
A first class care home that feels like home.

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Review from Karen R (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

Putting Mum into a care home was not an easy decision to make but from the very first day we knew it was the right one. Due to the kindness, respect and attentiveness shown to Mum by all staff members she settled in very quickly. The atmosphere at the home is extremely welcoming and offers a range of

fun and engaging activities. Communication with the family is good and I now have peace of mind that Mum is in a safe and nurturing environment. I should leave the last few words to Mum who said "Everyone here is so kind to me, they are always smiling and can't do enough for you".

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Review from Ann M (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report

Overall Experience

Mum had been to visit the home a few times before becoming a resident and it was a good opportunity for her and I to get to know the staff and home. Her move was unexpectedly from hospital so the familiarity helped her settle in. The staff are very caring and meet Mum's needs, allowing her to take her

time and do things at her own pace. I feel she is relaxed and safe.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for your kind words, we always encourage families and potential residents to visit us as often as they wish; never underestimating the enormity of their decision. It is wonderful to hear…read more

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Review from Andrew T (Son of Resident) published on 4 November 2024 Submitted via Website • Report

Overall Experience

The experience of initially visiting Beaconsfield Heights Care Home and then the rather challenging "moving in" day for my mother was made significantly better by the kindness of the team at the home.
Through her first six months, I have been impressed by how smoothly things operate and how she has

settled in and seems much more relaxed.
The multitude of different activities is a definite highlight.
The security of the dementia floor is also a great weight off my mind, in terms of her safety.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Many thanks for reviewing our home, we are so delighted to read how the team have been there to support and reassure your mother from the very beginning and it is wonderful to see her now relaxed and…read more

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Review from Pat H (Daughter of Resident) published on 17 September 2024 Submitted via Postal Card • Report

Overall Experience

My 95-year-old mother moved into Beaconsfield Heights Care Home at the end of July after a difficult year or so in her own home. Even with carers visiting three times a day, she was finding it increasingly hard to cope. It was so hard for her to move from the house she lived inf or sixty-three years

but after and initial, very wobbly few days, she has settled into her new life. She loves all the activities, the company, the food and is very happy she is being so well looked after - as are we! Thank you to all the staff who have helped my mother through this difficult period of transition.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for your time to share your experiences about your mother's move into Beaconsfield Heights. She really has settled in so well and it is wonderful to see her enjoying her new life with us.…read more

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Review from C S (Daughter-in-law of Resident) published on 27 August 2024 Submitted via Website • Report

Overall Experience

Welcoming and very friendly and helpful service and advice. Any issues dealt with efficiency and care for resident. A very interesting and varied weekly activities sheet issued for residents to choose from. Any medical issues which arise are dealt with promptly and with dignity.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to review your experience of our Home. Offering a welcoming and friendly environment is so important to us and we are so pleased you feel this too. Thank you once again…read more

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Review from Rebecca C (Niece of Resident) published on 22 August 2024 Submitted via Website • Report

Overall Experience

My aunt has recently moved to Beaconsfield Heights Care home.
I looked at a number of care homes for her but this was the one I could see her settling into easily.
The staff have really treated her as an individual, really getting to know her. The staff are lovely, warm and attentive.
I had quite

a lot of help preparing her room from the very helpful handyman.
The team are great. We've had a boat trip on the Thames at Henley, opera evenings and bingo etc.
We've seen a big improvement in her quality of life.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for your wonderful review. We are so pleased to hear that you, too, love our team. They all focus on getting to know each and every individual personally, supporting them to increase their…read more

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Review from S P (Daughter of Resident) published on 22 August 2024 Submitted via Website • Report

Overall Experience

Dad has really settled into his new life at Beaconsfield Heights Care Home. The memory care team are fantastic, using the information shared about my dad prior to move-in to support him during those early days. He is now thriving, eating well, enjoying the company, activities and tailored trips out.

I cannot thank the dementia care manager and her team enough for all they do for my dad.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

A move into care is always an emotional journey, if a person is living with dementia, it is even more so. We are so touched to receive your review and to hear how the whole team have supported your…read more

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Review from Annie D (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report

Overall Experience

My mum stayed for two weeks of respite care. We all thought the staff were very kind, friendly and helpful. The room given to my mum was beautiful and clean. The meals were of such a high quality and varied. We all came away with a lovely feeling. Mum also said she would like to go back next year.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

We are so delighted to hear how much your mum enjoyed her stay with us, we always think of it as a holiday so it's wonderful to hear Mum would like to have her 2025 holiday with us too. Thank you so…read more

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Review from Cathy E (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card • Report

Overall Experience

After a recent fall, my mother couldn't go home, so after visiting several care homes, I decided on Beaconsfield Heights Care Home. The best decision I could have made! From day one, my mother has felt safe and cared for. The team are fantastic and always happy to help.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for your review, we never underestimate the pressure upon families to find a care home for their loved ones and work hard to ensure we make it as simple and reassuring as possible. It is…read more

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Review from Helena N (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report

Overall Experience

After a year of live in carers, my Mother moved to Beaconsfield Heights last year and hasn't looked back. Instead of living by herself with limited social contacts, she now has people to chat with, a full day filled with choices, and a range of stimulating recreational activities. She is incredibly

happy and well looked after. The staff have been very attentive and proactive about making my Mother feel welcome. I would not hesitate to recommend this well-managed care facility and the exceptional staff.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Our team would first like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are…read more

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Review from Julia S (Daughter of Resident) published on 16 May 2024 Submitted via Website • Report

Overall Experience

From my initial inquiry about respite care for my father with the client liaison manager and a home visit to assess Dad's needs, we as a family cannot fault this home. The professionalism of all the staff is outstanding and they go above and beyond to care for their residents doing their utmost in getting

to know them. There were so many lovely personal touches from Dad's welcome package to them celebrating his birthday and baking him a cake. Dad was very impressed with the selection and variety of food available to him and any dietary needs were met. The facilities and cleanliness of the home were also outstanding. They provide a home-from-home atmosphere. I would not hesitate to recommend Beaconsfield Heights for care for your loved ones. Five stars and well deserved. Thank you so much.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Such a kind and wonderful review, as a team we aim to offer a professional and caring service throughout the move-in process and beyond. To hear how much your Dad enjoyed his stay with us is lovely…read more

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Review from L C (Daughter of Resident) published on 9 May 2024 Submitted via Website • Report

Overall Experience

From the first phone call to Beaconsfield Heights I felt reassured by their caring approach, efficiency and the advice they were able to give about dementia care.
When we visited we were immediately impressed by the happy atmosphere and variety of well-planned and appropriate activities. Leaving your

home is a hard decision to make and so Mum opted to try an initial month’s respite care. At the end of that month she had no hesitation in staying. The staff are unfailingly cheerful and I feel that Mum is genuinely happy there and making the most of this stage of her life, despite her memory loss. I have no hesitation in recommending Beaconsfield Heights.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for your kind review of our home and wonderful team. We are so pleased that we were able to provide your Mum with the insight she needed to decide for herself, to call us home. We'll be sure…read more

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Review from E A (Daughter of Resident) published on 9 May 2024 Submitted via Website • Report

Overall Experience

My mother moved in 3 months ago following a series of downsizing moves, none of which were sufficient or successful. Having tried and failed at another care home, she moved into Beaconsfield Heights, initially for a respite 'trial' stay and never left. The staff were very welcoming and flexible, and

did everything they could to make the move a success. The many activities and other residents have provided the social life and human interaction that her increasing physical frailty was preventing her from having in her old life. The food is delicious, and the kitchenette provides her with a sense of independence from the simple ability to make a snack or a cup of tea in her room when she chooses. With everything she was struggling to do for herself now taken care of, she is much calmer and has settled in really well.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experiences of our Home. It is wonderful to read how your mother is settled and enjoying her new life with us. Enabling residents to live their life, as…read more

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Review from Jeremy B (Son of Resident) published on 13 March 2024 Submitted via Website • Report

Overall Experience

It was recommended to me that my 98-year-old mother should experience a two-week respite. She lives by herself in a flat and is finding life more and more difficult. I organised an agency to give her care at home, one hour in the morning and one hour in the evening. This service lasted for about four

weeks. However my mother became exceedingly disillusioned with the service. Following advice I suggested to my mother that she should experience a care home. Beaconsfield Heights proposed a respite of two weeks which I thought would be ideal. I believe the respite was a success. My mother enjoyed her stay, she found the staff professional, very understanding and fabulously supportive. However, my mother is quite a determined and difficult individual, she indicated that for the moment she prefers staying in her flat. She feels she is not ready for a move into a care home. Beaconsfield Heights would suit her well. I hope that my mother will reconsider moving to Beaconsfield Heights.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

It was our pleasure to support your mother during her respite stay with us. She is a wonderful lady and is welcome to revisit us whenever she wishes. We'd like to thank you for your time to review her…read more

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Review from Kim F (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report

Overall Experience

My father moved into Beaconsfield Heights five months ago and the help and assistance we received was outstanding. The staff were so helpful in assisting with arrangements and options to moving Dad in and assisting him to acclimatise to the new way of life. The facilities are almost like a five-star

hotel, with a beautiful garden to walk around/sit in, in the nice weather. There are always activities/entertainment during the day and evenings which residents can join in with or not, as they wish. My father loves the trips out, which they arrange in the minibus to various different locations with stops for coffee and cake! When my father has experienced some health issues the care staff have been excellent, providing assistance and comfort when needed, giving my Dad more confidence that support is always there should he need it. Dad agrees he could not be in a better place, which provides me and the rest of the family peace of mind too.

Reply from Wendy Healy, Client Liaison Manager at Beaconsfield Heights Care Home - Avery Collection

We cannot thank you enough for your kind review. As a team, we strive to support families and residents from their very first contact with us, all the way through to move-in process and assisting…read more