Gifford House Care Home, Basildon, Essex
Gifford House Care Home, Basildon, Essex
Gifford House Care Home, Basildon, Essex

Gifford House Care Home, in Basildon, is registered for sixty-one service users and offers a comfortable atmosphere in which for individuals with care needs to experience a pleasing day-to-day lifestyle, while having 24-hour access to professional carers.

An excellent environment for clients with a physical disability, the Gifford House service also specialises in skilled dementia care, with staff experienced in helping adults with a sensitive state of mental health.

Group: A M S Care Ltd

Person in charge: Susan Hutchinson (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 61 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 61

Rooms with ensuite WC: 61

Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Gifford House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.6 (8.603)

The user Review Score of 8.6 for Gifford House Care Home is based on 6 Review/Recommendations. This Review Score of 8.603 is made up of 4.806 Points relating to the ratings and 3.797 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


At a stressful time all staff were supportive from admin down to domestic throughout the home. Even staff from other units helped me, they are part of a team that work well and give the home a nice environment and atmosphere. I am partially blind and staff always made sure I was taken to the unit and escorted to the taxi. They really looked after me.

How likely would you be to recommend Gifford House Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The service provided by AMS Care Ltd first came to the notice of my wife and I in late February this year, she was discharged from hospital. Her mental circumstances are such that she requires nursing care. Arrangements for transport on the day of discharge unfortunately did not go according to plan, but she was warmly welcomed on her arrival. The commitment to the delivery of an excellent standard of service has continued throughout the duration of her stay. Indeed she and I have nothing but high praise for the scheme. The accommodation is good, staff knowledge, support and sensitivity is excellent. Meals very good, special effort to stimulate residents, creative and well supported.

How likely would you be to recommend Gifford House Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a lovely caring home, all staff are kind and the residents are all very happy, plenty of quiet spaces to go and sit when visiting. Only one area of concern is the food not being consistent, sometimes not edible.

How likely would you be to recommend Gifford House Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I cannot praise Gifford House enough, my mother was in a home previously and we were asked to move her because they could not cope with her. She has Alzheimer's and was being neglected. From the moment Dad and I stepped through the door of Gifford House we were impressed with the professional way we were dealt with. Luckily for us mum is now a resident and whenever we have a problem or worry it is dealt with immediately and the staff are so caring and reassuring. At least I feel mum is safe.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My relative spent the last 16 months of his life in the care of the wonderful staff on Betts unit it's not home but it's the next best thing he was made to feel welcome and valued treated with respect kindness and love as were the family there comes a time when you cannot look after loved ones at home and they have a better quality of life with professional care and family support and Gifford House have got it right.

How likely would you be to recommend Gifford House Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother had 2 weeks respite care in the home and was very well taken care of by all the staff I observed. Jacqui, the organiser of activities, was especially kind and helpful towards my mother and indeed to my wife and myself. She made the settling in and the departure too, as easy as she could given the circumstances.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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