Grays Court is an eighty-seven capacity care home that is ideal for a wide range of personalised care needs, making an excellent contribution to the lives of older people in Thurrock.
Together with professional care, the home maintains a programme of activities to support personal interests and good physical health. Care plans are regularly assessed for developments and a highly-skilled team are experienced in dementia care.
The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
Group: Minster Care Group
Person in charge: Pauline Kelly (Manager)
Local Authority / Social Services: Thurrock Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 87 residents
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke
Languages Spoken by Staff (other than English): Polish
Single Rooms: 83
Shared Rooms: 2
Rooms with ensuite WC: 84
Weekly Charges Guide: Nursing Care Single £475 – £600
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Grays Court: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 8.1 (8.110)
The user 'Recommendation Score' (8.1 for Grays Court) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Submitted by Susan Gibbs (Daughter of Resident/Service User) on Sunday 23 March 2014.
My mum stayed at Grays Court and we noticed a great change in her, we got our dear mum/nan back. She laughed more, ate well and good variety of food and we noticed great improvement in her, especially getting around more independently. Her room was really lovely and clean and she was able to personalise it with her own things. The staff team there are so caring and nothing seems too much trouble for the resident or there families. They made my mum feel so special and individual. They kept contact with us and if mum become unwell kept us updated. I cannot recommend the staff enough. They had loads of activities including arts and crafts and entertainment. My mum loved it there and wanted to be a permanent resident. Sadly my mum passed away it was not meant to be but my mum loved it there and the staff. We used to come away from our visits knowing that mum was happy and safe. All the family feel that Grays court made my mum's final weeks happy and on one of our last visits there we heard my mum have a really good belly laugh which had not seen for quite sometime. Thank you so much to all the staff at Grays court.
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Grays Court