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Abercorn House, Blackwater, Camberley, Hampshire
Abercorn House
Abercorn House

Tel: 01276 32773

Abercorn House combines the benefits of bespoke care from a fully-qualified team with a great quality of life thanks to a homely atmosphere designed to suit physical, mental and spiritual well-being.

Personalised care is tailored to the needs of the individual, while a busy activities programme is in place to help each resident pursue their personal interests.

Families and loved ones of residents are made to feel welcome, with the care team never forgetting that embracing a happy atmosphere is as much a part of their goals as professional care.

The newly opened Whately Wing has refurbished 9 rooms, four of which are now en suite. Communal areas such as the reception and the resident's lounge has been stunningly updated.

Group: Gracewell Healthcare Ltd

Person in charge: Racquel Barretto (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 96 residents

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 96

Rooms with ensuite WC: 9

Weekly Charges Guide: Nursing Care Single from £960

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Abercorn House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Abercorn House

6 Bed Vacancies
(1 x Residential Care1 x Independent Living1 x Dementia support1 x Dementia Nursing2 x Nursing)
posted 08 Aug 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Abercorn House

Current Recommendations

Recommendation Score: 9.8 (9.822)

The user 'Recommendation Score' (9.8 for Abercorn House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Abercorn House on Monday 11 August 2014 by Jenni A (Family of deceased resident)

The most caring, kind and happy staff on all levels, clean lots of activities and I would thoroughly recommend. They look after the families too.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Wednesday 2 July 2014 by Henry H (Resident)

The first thing I noticed when I came here was the atmosphere, it's lovely! The staff are brilliant, and domestics are kind and friendly. This is the best place I've ever been, and I've been in a lot of them. The carer's wonderful. Everybody smiles and it makes you feel good. The entertainments are very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Wednesday 25 June 2014 by Claire Jones (Mother in law)

My husband and I are so very pleased with everyone at Abercorn House. Every single member of the team them from nurses to the cleaners are just great. The activities are great, Liz and George and Mel and Ange do a bad job. Dementia girls Angie and all the carers are fab. The reception staff are all lovely to.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Review of Abercorn House on Tuesday 24 June 2014 by Jenny Evens (Niece of resident)

A very lovely care home, staff friendly, greeted by fresh flowers, clean and nice smelling reception. Staff always offering coffe/tea. Very caring to my aunt. very good at 'end of life' too. Highly recommended.

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Review of Abercorn House on Friday 20 June 2014 by Jenni Allison (Daughter in law of resident)

We were worried about dad going into care, he had been in hospital five months and you hear so many awful things these days about nursing homes. Having found Abercorn, we still cannot believe the wonderful care and attention he receives. Every single member of staff from the manager to carers, domestics, kitchen staff all work together as a well run team, it is almost like being in a hotel! The attention and care organising an activity Is amazing, and the families are looked after too. The staff are always smiling and are so obviously happy in their work, this makes all the difference, can't fault it in any way. Dad is always clean, refreshed and checked regularly as he is in his room most of the time, we can relax and know he is in safe hands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Thursday 19 June 2014 by Marie A (Resident)

Carers are very caring. The night staff offers me hot drink without fail and it's always hot. You can partake in any activities, well arranged and supervised. I have an opportunity to meet people. Everybody is pleasant. The nurses are delightful

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Thursday 19 June 2014 by Daphne Biddulph (Resident)

It is a very happy home. The food is good. My room is very comfortable and clean. Laundry is always done well. Racquel is always helpful to us.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Monday 16 June 2014 by Henry H (Resident)

It is the best place I've ever been. I've been to eight different homes and this is the best. You can't get a better place than this, the staff are all wonderful, they smile all the time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Friday 13 June 2014 by Jessie P (Wife of resident)

The care is magnificent. Everyone seems happy in their work, always a smile, lots for residents to do. We visit every day and at all times. We as a family are happy that everything possible is done to ensure that our relatives' dignity and well-being is paramount. This on behalf of wife, son, daughter, grandson and grandaughters, plus nephew, niece and friends.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Monday 19 May 2014 by Bunty O (Friend of resident)

It has a really good atmosphere. The staff are very good. Since our friend has gone from a really sick man who had no interest in anything to a man enjoying life and very happy.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Wednesday 14 May 2014 by Carol R (Resident)

I am very happy living here, the grounds are extensive and are very well maintained. The staff, from management right down to cleaners are all pleasant, helpful and willing to provide whatever residents may require. I must praise all involved with my meals. I have an enormous amount of allergies, yet all my meals are delicious, you may all take a bow. I don't feel as if I am in a room, I feel as if this is my home. Thank you one and all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Monday 12 May 2014 by Judy Blake (Daughter-in-Law of Resident)

A great house lots going on. Care very good staff very pleasant. Food good. Pleasant view. Beautiful gardens. Only wish Lucy was able to enjoy it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Thursday 8 May 2014 by Henry Hemmings (Resident)

I've been to eight different home and hospitals and this is the best I've ever been to. The nurses are very good. Everybody is very good. I am very happy in Abercorn House. My family like the place as well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Wednesday 7 May 2014 by Rosemary Chatley (Daughter)

My mum is well looked after, staff are excellent and very kind and caring.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Abercorn House on Thursday 1 May 2014 by Alistair Allen (Resident)

The food is pretty good and very well presented. The room is very good. The staff are friendly and always smile.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Thursday 1 May 2014 by Phyllis Webber (Resident)

I am so comfortable and they look after me wonderful. There is nothing I want for and the staff are wonderful. Food is absolutely marvelous, you get plenty of choices. Rooms are wonderful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Tuesday 29 April 2014 by Carol Richards (Resident)

I would most certainly recommend this home to everybody. It is beautiful. The grounds are extensive and lovely, with flowers and lawns. The building overlooks and is well kept. Lawns with flowers and foliage. The view from room is lovely and one can see a wooden gazebo, lawn and flowers. The facilities are very well laid out. The camaraderie amongst the staff is terrific which makes for a happy home. I am happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Tuesday 29 April 2014 by Marilyn N (Daughter of Resident)

Extremely good nursing care provided. The staff are very caring and nothing is too much trouble. My Dad can be very difficult and demanding, but he is always treated very kindly and with a great deal of respect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Abercorn House on Thursday 10 April 2014 by Steven Probert (Son of resident)

In 10 years never any issue or doubt that everything was just right. Cannot recommend highly enough. Through changes of staff everything continued correctly. Not the most modern building but the important thing is the care, always this was the best.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Wednesday 9 April 2014 by Flora Larkin (Wife of resident)

Very caring and professional staff who look after residents as if they were their own family. We are sure we would not have been able to find a better level of care anywhere else and realise we were fortunate to live so close to Abercorn House

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Review of Abercorn House on Tuesday 8 April 2014 by Roy Cracknell (Son of Resident)

Always helpful and caring. I can't say enough good things about the care my mother gets.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Tuesday 8 April 2014 by Ruth E (Sister to resident)

There are many very frail people in this home and they are kept clean and odour free, fed well and cared for lovingly. It cannot be easy to be bed ridden and incapacitated, but the staff do their best in their very busy work schedule to keep residents comfortable. A member of staff free to chat for a few minutes with those who need it would be an added benefit. Thank you for all that is done for my beloved and brave sister.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Review of Abercorn House on Monday 7 April 2014 by Paul E (Son of Resident)

Abercorn House was the perfect place for my father, first class service. The staff became our friends which really helped us and our father. I would thoroughly recommend Abercorn, very professional in every way. Thank you to all the staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Monday 7 April 2014 by Mike E (Son of Resident)

My father was here for six months and all the staff were fantastic. They always made you welcome and my father was very happy with the first class service he received. I would recommend Abercorn House to everyone as they made a difficult decision very easy to get use too.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Wednesday 2 April 2014 by Carol Richards (Resident)

I would recommend this home in every aspect, I can find no fault. The kitchens are amazing. I have numerous food allergies, yet every meal has been outstanding in variety and presentation - the chefs can take a bow. All the staff from management to cleaners are friendly and helpful. The gardens are beautiful and very well tended. I have met one of the feline residents, Billy, and I am pleased to say I passed muster and he deigned to sit on my bed to my delight. I have lived in 3 other care homes and this is truly a 'home' not a room. Thanks.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Monday 31 March 2014 by Katherine L (Daughter of resident)

Our family have been overwhelmed by our fantastic experience with Abercorn House. My dad spent three lovely months there and the care he received was outstanding. The staff became like family to us, and we knew dad was well cared for with dignity and respect. A huge thank you to all the staff for making dad's last few months comfortable and for looking after the rest of the family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Tuesday 18 March 2014 by Elizabeth Walker (Daughter of resident)

We would very highly recommend Abercorn House for standard of care, on every level. The staff are kind beyond the call of duty - both with the residents and their families.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Friday 7 March 2014 by Edna T (Resident)

I is very nice and I am quite happy. The food is lovely and the staff smashing.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Wednesday 26 February 2014 by Maureen H (Resident)

Good care and activities.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Tuesday 25 February 2014 by John H Woods (Husband to Temp Resident)

I find the home very well run. Staff are very polite and helpful. It is always very clean and tidy. Meals are excellent and well cooked and very tasty. I cannot find any fault with the care and well being of Gracewell Health Care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Tuesday 25 February 2014 by Arthur W S (Husband of Resident)

The level of care taken by all the staff is first rate. A great deal of time is taken up by the staff ensuring that the residents are as comfortable and safe in this environment they find themselves. I have no concerns re the total welfare of my wife when I leave her in the home's care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Thursday 13 February 2014 by Anita Allen (Wife of deceased resident)

Residents are well looked after in a friendly environment. Nurses, carers, activities staff are always very caring to residents and visitors alike.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Thursday 16 January 2014 by Margarita Hotchkin (Wife)

The first time we walked in the door (having viewed other homes) we knew it was the right place for David and we were not disappointed. The service and activities are second to none. Everyday we have been greeted with friendly smiles and felt we were also important. David was cared for and we felt that he was loved by staff caring for him. I really cannot praise the home and all the staff enough.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Tuesday 14 January 2014 by Keith M (Husband of resident)

Every care is taken to ensure residents are clean, well fed and happy. The staff are friendly and helpful and you can assured that fire, health and safety matters are adhered to. Functions are carried out for residents and charities frequently and resident’s families are welcomed to join in. I personally visit every day and enjoy my visits.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Tuesday 10 December 2013 by Peter Waters (Resident)

Abercorn House is good value for money and the staff are very nice.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Abercorn House on Monday 11 November 2013 by Kathleen Kent (Resident)

There is nothing I can complain about as the staff, food and accommodation are top class and this comes from my heart.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Friday 8 November 2013 by Patricia C (Resident)

I recommend this home because its homely and everyone is so friendly.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Abercorn House on Wednesday 6 November 2013 by Christopher Kent (Son of resident)

Firstly the staff are helpful, kind and caring. Secondly the food is very good and overall Abercorn is a peaceful caring place and clean.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Abercorn House on Thursday 24 October 2013 by Marilyn Newcombe (Daughter of resident)

After only a month at Abercorn, my dad is looking much better and seems to be gaining a little weight. He is very well cared for and always looks clean and fresh. The staff are extremely friendly and nothing seems too much trouble. I thoroughly recommend Abercorn for anyone looking for a care home for any elderly relative or friend.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Friday 4 October 2013 by John G (Power of Attorney)

When searching for a care home with nursing care, Abercorn was an obvious choice in our area but their care and cooperation interest in my wife's aunt have exceeded our hopes. The staff particularly are well trained, caring, always positive. It appears as a very well run happy home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Abercorn House on Tuesday 9 July 2013 by Alison M (Daughter of residents)

My parents have both been in Abercorn House for 2 years and have received excellent support. My father recently died and the staff were very helpful in organising transport to the funeral for my mother who is wheelchair bound. They also arranged refreshments for after the funeral. The room was well laid out, the hostess (Mel) lovely and welcoming and the food and drink just right. It took some of the stress off us and enabled my mother, who could not have gone otherwise, to be there.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Review of Abercorn House on Monday 1 July 2013 by Alan M (Widower of resident)

My late wife entered Abercorn in June 2012 and sadly passed away in May 2013, she suffered from Parkinson's disease, Dementia and had limited vision after having a stroke. The care and attention she received during her short time in Abercorn was excellent. Tender loving care, I could not have asked for anything more.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Abercorn House on Wednesday 26 June 2013 by Joyce K (Resident)

Excellent standard, staff and food. Very friendly.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Review of Abercorn House on Monday 24 June 2013 by Tony K (Son of Resident (Deceased))

The treatment and care of my Mother during her stay at Abercorn House was second to none. The staff are diligent,caring and extremely professional. Nothing was too much trouble. During my mothers final days the staff were always popping in to see how she was and ensuring visiting family members were well fed and watered. I and my family will take many fond memories of Abercorn House particularly the devotion of the wonderful staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Abercorn House on Tuesday 18 June 2013 by Deborah Hancock (Daughter of resident)

My mother was transferred to Abercorn House from hospital nearly a year ago. She was very poorly with a very sore bottom, which Abercorn healed. She also had dementia which they got under control. The staff there have changed her life and mine. She has a cooked breakfast every morning, also a cooked lunch. She is treated very well by all members of staff. She enjoys having her hair done and loves the music activities.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Friday 14 June 2013 by Jennifer Jennings (Daughter)

To help promote and improve the running of nursing homes.Pat Jennings is incare at Abbercorn Hill Fernhill, she has been there for 18 months, I have been coming over from New Zealand each summer to spend time with her. I am very impressed with the nurses caregivers and staff in general at Abbercorn, the caring attention they give to my mother is wonderful, that would be the reason I would happily recomend friends about the nursing home. To add to that they are very friendly.

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Review of Abercorn House on Wednesday 12 June 2013 by Margot C (Mother of resident)

The management and staff at Abercorn House are great, they always have their resident's interest at heart. They treat their elderly residents with respect and dignity. Relatives are kept informed of any changes to their mother, father etc and always willing to discuss any worries you may have about your relative. All staff are very friendly from management to cleaners and you are always made welcome. They are always willing to help you.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Review of Abercorn House on Monday 10 June 2013 by June A (Wife of resident)

I recommend Abercorn House because it is a beautiful home in lovely surroundings, everyone is so helpful and friendly, nothing is too much trouble for them. The food is wonderful, so many menus. So many activities for everyone. The lounges are perfect for relaxing with televisions, most of all the staff are so kind and friendly, nothing is too much for them. Most of all after visiting my husband, I can go home knowing he is being well looked after. I thoroughly recommend Abercorn House, it's the best I've seen.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Abercorn House on Monday 10 June 2013 by Margarita H (Wife/Daughter of Resident)

All staff and management show respect for residents and relatives, taking time to get to know them, with active listening and prompt implementation. Excellent activities are offered on a regular basis. Relatives are kept up to date with the health and welfare of relatives, and doctors visit the home twice a week allowing easy access when needed. The home is happy to go the extra mile including encouraging family occasions and celebrations at Abercorn House.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Abercorn House on Wednesday 22 May 2013 by Jacqueline Spencer (Niece of resident)

My aunt has been at Abercorn House care home for 4 months now and is very happy here. The staff are very attentive and look after my aunt's well-being extremely well. They are always bright and cheery and my aunt says they are always quick to answer her bell. There is always a choice of meals everyday and she always tells me if she particularly enjoys them. I know she would tell me if she had any complaints and certainly has not had any. On the whole my aunt and her family are very pleased she has settled in so well.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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