Chatterwood Nursing Home, Liss, Hampshire
Chatterwood Nursing Home, Liss, Hampshire
Chatterwood Nursing Home, Liss, Hampshire

Chatterwood Nursing Home is a Petersfield facility that has been converted from a Victorian building to be beneficial as a care environment for up to 23 residents, many of whom have physical disabilities and enjoy the increases mobility of a spacious interior combined with generous garden areas.

Though Chatterwood is ideal for long-term accommodation, where it welcomes friends and family to visit and maintains a friendly atmosphere, it can also offer its facilities for terminally ill patients, thanks to its team of highly-skilled carers.

The home's staff have a flexible and sensitive approach towards residents' personal requirements, and run a popular activities programme that includes reminiscence therapy and musical movement, together with an annual fete.

Group: Milkwood Care Ltd

Person in charge: Di Farmer (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 24 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Single Rooms: 12

Shared Rooms: 6

Rooms with ensuite WC: 11

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Chatterwood Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.2 (9.223)

The user Review Score of 9.2 for Chatterwood Nursing Home is based on 8 Review/Recommendations. This Review Score of 9.223 is made up of 4.756 Points relating to the ratings and 4.467 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother spent that last 2 months of her life at Chatterwood and, unfortunately, she wasn't particularly aware of her time there. However, I was. Mum had come from a care home and the contrast could not have been greater. From the moment I walked in I knew that Chatterwood was what we all needed. It was a huge relief.

Mums care was everything that we could have hoped for and the dignity with which she was treated and the time that the staff with her took was excellent. One hears of the challenges presented to people who run nursing homes between care and cost. Chatterwood have found a way to navigate this superbly.

I came to realise that care of the resident is only part of what they do. At what is a very difficult time, the families get excellent support from the staff too. The importance of this cannot be underestimated. I can’t name individuals but Chatterwoods manager comes in for particular praise. She even took the time to attend my mother’s funeral which I found particularly touching.

In the last few days of mums time, Chatterwood become a second home to me and my family and, although it was a horrible time, strangely I look back at the time I spent at Chatterwood with fondness.

How likely would you be to recommend Chatterwood Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I would not wish my wife to be anywhere else. This home is well run by very caring and sympathetic management and staff who are all very friendly and approachable. It is always sweet smelling, the facilities and residents rooms and residents themselves are kept very clean and tidy, as well as being well dressed.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I know mum is happy at Chatterwood, she is well looked after and always smiling with all the staff. Thank you to all of them for the effort they put in to help us celebrate her 80th birthday!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My auntie has been a resident for 21 months and receives excellent care and attention on a daily basis, there are activities to keep the residents occupied and regular meetings for the families to answer any questions ect. that they may have. The staff are very attentive to all the residents needs and are always welcoming to any visitors.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone is so lovely. The staff are excellent and very caring and do a wonderful job.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home has a homely feel, comfortable and not clinical. All the staff have time for residents and visitors and are very friendly. The home is always clean and smells good. The meals are what would be eaten in your own home and alternatives are always available. Activities include all who want to take part, flower arranging, cake icing, jewellery making, games, music of all types, outings to the seaside, garden centre, town etc. I have recommended this home to friends.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very helpful and friendly staff. The care home is always clean and tidy. The staff look after residents extremely well. Good food. We would definitely recommend this care home to friends and family.

How likely would you be to recommend Chatterwood Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chatterwood nursing home looks after both my mother and father. The staff are very caring and always on hand to chat to. My parents are extremely well looked after as indicated on the score sheet below. The manager and her deputy will always listen to any concerns and offer solutions/suggestions through their wealth of experience. I would thoroughly recommend Chatterwood to anyone.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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