Court Lodge, Lymington, Hampshire
Court Lodge, Lymington, Hampshire
Court Lodge, Lymington, Hampshire

Court Lodge occupies a pleasant position in a quiet leafy lane. This 40 bed purpose built Home is close to Woodside Gardens, and a short distance from Lymington with its delightful shops and quayside.

Tastefully decorated throughout, Court Lodge provides a warm and welcoming atmosphere. The bright accommodation is thoughtfully laid out over two floors and it includes relaxing lounges, a comfortable dining room, a well-stocked library and hair salon as well as en-suite bedrooms. You can also enjoy the charming, level, landscaped garden with ornamental pond and seating areas, where delicious barbeques and fêtes are enjoyed in the fine weather.

Group: Colten Care Ltd

Person in charge: Sam Reid (Home Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 43 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 41

Shared Rooms: 1

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Court Lodge is easily accessible by car. If using a GPS or route finder system to get to the home, enter the home's postcode SO41 8NQ.

Wilts & Dorset operate regular bus services in the Lymington area, all routes and timetables can be found at http://www.morebus.co.uk . The nearest bus stop is situated on Milford Road.

By train, the Lymington line is a branch off the main Waterloo to Weymouth line, change at Brockenhurst for Lymington Town.

Visiting:

At Court Lodge, there are no specific visiting hours, all that is asked is that the visitor book is signed, if outside of Reception hours, just ring the bell and a member of staff will enable entry.

Parking:

Court Lodge has its own car park just outside the front of the home.When planning a visit, please get in touch and a space can be saved.

Latest CQC* Report on Court Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 30 Nov 2016

Nursing & Residential

Current Reviews

9.7 Court Lodge has a Review Score of 9.7 (9.743)

The Review Score of 9.7 (maximum of 10) for Court Lodge is based on 30 Review/Recommendations in the last 2 years. This Review Score of 9.743 is made up of a Quality Score of 4.743 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.743 for Court Lodge is based on 30 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.743 for Court Lodge is calculated as follows: ( (259 Excellents x 5) + (80 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 343 Ratings = 4.743

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Court Lodge is calculated as follows:

      1. 30 Positive Reviews = 3

      2. 0.1 x 30 Positive Reviews = 3.000 (maximum score = 1)

      3. (30 Positive Reviews ÷ 43 Registered Beds) x 2 = 1.395 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Court Lodge?

  • Extremely LIKELY
    18
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Court Lodge

  • Resident / Service User
    12
  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

22 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 22 reviews. Ratings from the 8 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

My cousin suffered a major stroke in February, which has left her without the use of the left side of her body. Everything has been done by the staff to make her transition into Court Lodge as stress-free as possible.
As relatives, we are kept informed and encouraged to join in events and have been so impressed with the welcoming and positive approach by staff to residents and family.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found everybody very friendly.

How likely would you be to recommend Court Lodge? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Always well treated.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Barbecue with Thai (eastern) theme. About 60 residents and guests attended in the beautiful grounds. The food was waitressed, served to tables and I particularly recommend the "spare ribs". The chefs, waiting staff and carers did a splendid job. The weather was sunny but windy - three Thai dancers entertained us, and there was a lovely raffle. Particuylar praise and congratulations to the wonderful activity organiser, who is a credit to Court Lodge and Colten Care.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Gorgeous Thai barbeque and entertainment.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Attended as a guest, the barbeque on 8th Sept. A well organised and most enjoyable three hours with excellent food and entertainment. Well done!

How likely would you be to recommend Court Lodge? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

On arriving at Court Lodge, I immediately felt at ease. The reception area is always bright and friendly and staff are very friendly. My mother has improved so much in the last two years, which is a great relief for me as I live in South Africa. Keep up the excellent work and Thank you!

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Excellent care home for long stay residents. All necessary facilities provided ie. laundry, chiropodist, hairdresser, nurses (medicine on time), rooms cleaned daily. Enjoyable meals. Activity organisers arrange interesting outings to suit all types.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very comfortable. Bell always answered promptly. Bedroom and en suite kept v clean. All staff very cheerful.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Mums 100th birthday- we had a family meal at Court Lodge. The chef worked hard and produced a good lunch. We also enjoyed a celebration drink with other residents. A special birthday cake was made for the day which mum enjoyed and was nicely decorated. The activities staff had made a great effort to select a present for my mum and decorate the home. The manager came in to wish mum a Happy Birthday and share communion with us. This was appreciated by mum. Thank you to all.

How likely would you be to recommend Court Lodge? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

This is an excellent place 'as home' and to visit my friend. He has been here for a few weeks. Has been treated with care and friendship. The staff have been a pleasure to meet when I visit.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

As usual warm welcome from all staff. They are very friendly, attentive, polite and helpful. We had a very tasty lunch in the library for Uncle's birthday.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The bus trip was excellent. We stopped in a great spot. I enjoyed being outside.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I enjoyed the picnic to the New Forest today, was great to go back to a place I used to go to regularly.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoyed the trip to the New Forest today for a picnic, the food was great. The trip was done to perfection, lovely ride along the sea as well.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent with everything very professional, friendly and of a high standard.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The bus trip was super. It was nice to go back to places I use to visit regularly, where I used to live.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum spent the past year at Court Lodge and every day she was always given the best of care. During the last few weeks of her life she was cared for with dignity and compassion, from every member of staff. Nothing was ever too much trouble during the year, it felt like she was a member of a big family and everyone truly cared. The staff took every opportunity to spend time with Mum, whether it was doing her nails or just sitting with her during her last weeks holding her hand. We, as a family, always received a warm welcome and were always kept up to date with any changes. For me, as her daughter, it was a big relief to know that someone was on hand day and night for Mum. End of Life care can be a subject people avoid but the nurses and Managers kept me very well informed at every turn, with honest and "past experience" information which proved invaluable and helped us through. Thank you to every member of staff from us all.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The challenge is considerable dealing with those who are too much of a handful to continue to stay at home. Not all residents are complacent, nor are memories or continence intact. Not every member of staff is perfect all the time but it is almost impossible to get the job done without a sense of urgency on occasions. This disparate collection of staff have been lead into a concerned and caring team and can take pride in their ongoing achievement.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff have always given a wonderful supportive environment to live in. The activities are well suited to her needs. The food is excellent.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I was in Court Lodge for two week’s post operative care . The staff were always caring and ready to spend time and listen to comments. I enjoyed choosing from a menu every day and appreciated the attempt to lay on various entertainments in the lounge.

How likely would you be to recommend Court Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent.

How likely would you be to recommend Court Lodge? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I think this care home is very well run, homely and comfortable. It's full of life and everyone is so cheerful, helpful and so kind. As soon as you walk in you feel at home and the reception staff area also kind, friendly and warmly welcoming. My friend is very well cared for and very comfortable. The food is very good too. The cleanliness is second to none.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My elderly relative moved to Court Lodge after suffering a stroke. The staff at Court Lodge were fantastic. They looked after all his needs and treated him with respect and dignity at all times. I was fully involved in the decision making with regards to his care and wellbeing. They made his final months as comfortable for him as possible and were very supportive to me.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mother has not been a resident for more than two weeks. However she seems as settled as she can be and the staff are kind to her.

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

New resident, its my first experience living in a nursing home and I feel like staying in my own home. Excellent service provided by staff from management to domestic. I enjoy my food.

No Average Rating is available*

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

I chose this home for its cleanliness and all extremely friendly. Its like a hotel, warm and friendly, like to book in myself.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I consider I am properly looked after.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I will recommend to all my friends and family.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited eight care homes within driving distance of Lymington and found Court Lodge had easily the best atmosphere, more like the hotel than a care home. My sister has been a resident for over a year and I believe it was the best choice.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Court Lodge