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Oak Lodge Nursing Home, Basingstoke, Hampshire
Oak Lodge Nursing Home
Oak Lodge Nursing Home

Oak Lodge is located in the middle of Oakley Hall’s 315 acre estate. The property is set in the peace and tranquillity of the pretty North Hampshire countryside and most rooms have beautiful views. Originally opened in 1995 in Oakley Hall itself, Oak Lodge has, in June 2013, re-located to a stunning new building within the estate created from the conversion of the estate's former working farm complex.

Oak Lodge offers 24 hour nursing care and each resident has an individual care plan.

Accommodation is offered in 60 single bedrooms with en-suite facilities, telephone points, underfloor heating, smoke detectors, 24 hour nurse call system and 32" lCD tv's. There is also the flexibility for 6 of the rooms to be inter-connecting. Residents are also welcome to bring their own personal effects and small items of furniture if they choose.

Residents can socialse and relax in the spacious day rooms, which include a large, vaulted main lounge, a further lounge, activities room with coffee bar, family room, large vaulted dining room and beautiful hair salon.

A varied menu is offered with special diets being catered for.

The home’s dedicated activities team provides a full programme of entertainment and the hairdresser visits weekly.

Family and friends are welcome at any time.

Please visit the website for further information.

Group: Forest Care Ltd

Person in charge: Grace Adan (Registered Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Bipolar/Manic Depression • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Bulgarian, Spanish; Castilian, Portuguese, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Oak Lodge Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Oak Lodge Nursing Home

1 Bed Vacancy
(Elderly Frail)
posted 16 hours ago

Awards / Recognitions

February 2015

Current Recommendations

Recommendation Score: 9.9 (9.920)

The user 'Recommendation Score' (9.9 for Oak Lodge Nursing Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Oak Lodge Nursing Home

The home is clean, light and airy and situated in delightful grounds. All the staff at the home are kind, caring, professional, personal and very helpful to the residents and visitors alike. Any problems that arise are fixed promptly. The home is warm and has a wide range of activities available for the residents.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Oak Lodge Nursing Home? Extremely likely

Submitted by Maureen N (Sister of Resident/Service User) on Tuesday 24 March 2015.

Review of Oak Lodge Nursing Home

My mother-in-law moved to Oak Lodge in 2015. The previous home she lived in had poor communication to the family and little in the way of organised activities. Since being at Oak Lodge, she has really "perked" up - takes interest in the activities, enjoy she food and cooks years younger. Her memory has improved and interaction with others. The home staff have been so helpful in sorting out hospital appointments and genuinely looking after my mother-in-law.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Submitted by Jenny C (Daughter-in-law of Resident/Service User) on Friday 6 March 2015.

Review of Oak Lodge Nursing Home

The best nursing home in the country. I have lunch with my wife, Thelma, whenever I like. The staff are always happy to help. The home is excellently designed.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Oak Lodge Nursing Home? Extremely likely

Submitted by John M (Husband of Resident/Service User) on Wednesday 4 March 2015.

Review of Oak Lodge Nursing Home

An excellent experience for mum. She has been welcomed and cherished throughout her stay. It has really done mum good and I hope she can stay here again soon. Thank you all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Oak Lodge Nursing Home? Extremely likely

Submitted by Myrna B (Daughter of Resident/Service User) on Wednesday 11 February 2015.

Review of Oak Lodge Nursing Home

My Mum has been at Oak Lodge for 7 years , moving from the old premises to the new purpose built home in the grounds. She had previously been in another care home in Somerset which was poor and the first thing that we noticed when looking for another care home was the cleanliness and , frankly , unlike many others that we had looked at , there was not an unpleasant odour that greeted you. The staff are great and they all greet you with a smile. My mum has received excellent care throughout her stay and really enjoys having her hair done weekly at the well equipped on site salon and also her weekly massage. Although not keen to participate in the many activities , she has been encouraged to go to the dining room , which she now does daily , which is good for her to get out of her room. In the summer , she loves to sit outside in the sun and the staff make sure that this happens regularly. She also gets taken for walks in her wheelchair , which she loves. Overall , we couldn't be happier knowing that she is safe and well looked after by the excellent staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Oak Lodge Nursing Home? Extremely likely

Submitted by Geoff N (Son of Resident/Service User) on Thursday 5 February 2015. Review relates to February 2015.

Review of Oak Lodge Nursing Home

The level of care and the attitude shown by the staff at oaklodge was outstanding throughout dads stay. The standards instilled in their staff by the homes management set the level for all staff. Nothing was too much trouble from buying in my dads favorite yoghurt drink to setting him up to read his paper with his feet in a paddling pool to keep cool on a hot day. The staff always made a fuss of Dad and spent time with him even when they were clearly very busy. Oak Lodge is a wonderful environment not only for its residents but for the families who come to visit. As a family, we will always be in debt to the staff at Oak Lodge for everything they did for dad.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jeremy B (Son of Resident/Service User) on Wednesday 4 February 2015. Review relates to January 2015.

Review of Oak Lodge Nursing Home

The home is always very clean and tidy. The staff are very friendly and helpful. My Aunt is always well looked after.

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Safety / Security: Excellent

Rooms: Excellent

Submitted by Marie B (Niece of Resident/Service User) on Wednesday 28 January 2015.

Review of Oak Lodge Nursing Home

This is the loveliest care home we have ever visited. All of the staff are lovely. Nothing is too much trouble. there is so much to keep the residents amused each day. The rooms are made to be very homely. There are enough areas both inside and out for a group of family members to meet up, not just be confined to one small space. Rene Dykes was my auntie and I thank you for making her last months very comfortable and probably longer lasting.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Kevin Baverstock (Nephew of Resident/Service User) on Monday 12 January 2015.

Review of Oak Lodge Nursing Home

I would like to use this opportunity to recommend Oak Lodge as a high care and high level home. The staff including management, care staff and cleaning staff had a universally caring attitude. Everyone had time for my father and for his relatives. The care home was safe, clean and a happy place. I highly recommend it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sam Eastop (Son of Resident/Service User) on Friday 9 January 2015. Review relates to December 2014.

Review of Oak Lodge Nursing Home

The home was very well run in pleasant countryside and the staff were compassionate and friendly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Ben E (Son of Resident/Service User) on Friday 9 January 2015.

Review of Oak Lodge Nursing Home

My father was at Oak Lodge for three months form September to December and was very well cared for during that time. He had regular daily exercise and regular good meals. Staff were caring and the home had a policy of encouraging all the staff including the cleaners to talk to the residents. The staff were very compassionate and very flexible when dealing with relatives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Jo E (Daughter of Resident/Service User) on Thursday 1 January 2015.

Review of Oak Lodge Nursing Home

My father has just become a resident of Oak Lodge. The home is beautiful and very well managed. The staff are all friendly and helpful and are helping my father settle into his new environment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sally J (Daughter of Resident/Service User) on Thursday 18 December 2014.

Review of Oak Lodge Nursing Home

Staff always spend time with the residents and make them look nice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Andrew H (Son of Resident/Service User) on Tuesday 16 December 2014. Review relates to December 2014.

Review of Oak Lodge Nursing Home

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rodney Kent (Son of Resident/Service User) on Monday 15 December 2014. Review relates to December 2014.

Review of Oak Lodge Nursing Home

We found the care very good.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Malcolm Simmonds (Brother of Resident/Service User) on Monday 15 December 2014. Review relates to December 2014.

Review of Oak Lodge Nursing Home

The home is like a five star hotel. It encourages the residents to socialise. They have a variety of activities to attend which helps prevent boredom. The staff are very attentive. I highly recommend this home and hope I end up somewhere similar in my old age.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Deborah Kent (Daughter-in-law of Resident/Service User) on Friday 12 December 2014.

Review of Oak Lodge Nursing Home

An excellent care home with the best care and brilliant staff and facilities. The type of place I hope to retire to.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jeffrey P (Son of Resident/Service User) on Friday 12 December 2014.

Review of Oak Lodge Nursing Home

Care
My Mother spent four months at Oak Lodge (June - October 2014), the Nursing care she received was excellent. The home is set in open countryside, and is spotlessly clean. The residents rooms are spacious, and can be made as homely as they wish. Staff are professional and friendly, and the Manager, Grace ensured that my brother, who lives in the USA was kept informed of our mother's progress on a regular basis. During her time at Oak Lodge, Mum was happy and took part in the daily activities, and made many friends. This in turn gave me peace of mind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Oak Lodge Nursing Home? Extremely likely

Submitted by Sandra D (Daughter of Resident/Service User) on Monday 8 December 2014. Review relates to October 2014.

Review of Oak Lodge Nursing Home

Mum is unable to complete this form herself, However she assures me that she felt very well cared for and has nothing but praise for all the staff, their kindness and caring was very much appreciated.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Emily B (Daughter of Resident/Service User) on Tuesday 7 October 2014.

Review of Oak Lodge Nursing Home

We have been so pleased with the care and attention that mum has received since entering Oak Lodge. The staff, from the manager Grace, down have all been excellent and it has given us great peace of mind to know that mum is so well looked after. The home is spotlessly clean and there are activities every day. It really is a home from home. We are very pleased to recommend it to anyone.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Emlyn Evans (Son-in-law of Resident/Service User) on Monday 6 October 2014.

Review of Oak Lodge Nursing Home

This home has (and still is) superb with the care and attention shown to all residents and visitors. All levels of staff are so kind and helpful - nothing is too much trouble.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Tom G (Son of Resident/Service User) on Wednesday 1 October 2014.

Review of Oak Lodge Nursing Home

my mother stayed fro respite care after a fall. She could not have been made more welcome. her care was good, helpful and friendly. Couldn't fault the cleanliness or attitudes. The beautiful surroundings are an added bonus.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Helen F (Daughter of Resident/Service User) on Tuesday 30 September 2014.

Review of Oak Lodge Nursing Home

The location is superb - the pre-visit was very encouraging and inspired confidence. resident assessed in hospital prior to admission and the whole process was discussed with me. Unfortunately my husband had to return to hospital, but they kept in touch and visited him. If he needs further residential nursing care, I will certainly try to get him back to Oak Lodge.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Submitted by Janet Lyons (Wife of Resident/Service User) on Thursday 26 June 2014.

Review of Oak Lodge Nursing Home

Excellent staff, from the top to the bottom, caring and thoughtful. I worked for more than 12 years in care and have been in many homes, this home is exceptional.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Maura A (Friend of Resident/Service User) on Tuesday 6 May 2014.

Review of Oak Lodge Nursing Home

We live very close to Oak Lodge and we had a dilemma with Dad being in Doncaster desperately unhappy in the home he was in. So after coming to see Oak Lodge and being shown around, we were left in no doubt the standards set were far superior to the ones in Doncaster, the greeting from all members of staff was extremely friendly and welcoming. The cleanliness and efficiency of all the staff and lay out of the home were all factors in our decision. Dad is not only happier but more responsive, mobile and stimulated.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Amanda Igo (Daughter of Resident/Service User) on Wednesday 30 April 2014.

Review of Oak Lodge Nursing Home

Having seen the beautifully appointed bedrooms and facilities, I came to Oak Lodge Nursing Home for two weeks to recover after my hip replacement operation. I was so amazed by the care and attention that I extended my stay for a further nine days. Wonderful staff,excellent food, and all personal services such as hair,feet,nails,physiotherapy and laundry included. All this set in beautiful countryside. If you need looking after come to oak Lodge and you will not want to leave.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Grace B (Resident / Service User) on Wednesday 2 April 2014.

Review of Oak Lodge Nursing Home

The home provides an atmosphere calm and happiness. Every member of staff speaks when I visit. My mother is not sitting in her room, sleeping or staring at four blank walls as she did in her previous care home. She will take part in some activities and will read in the company of other residents in the lounges.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ann Cullingham (Daughter of Resident/Service User) on Friday 28 March 2014.

Review of Oak Lodge Nursing Home

Had some bad homes and now she has found a nice home she is getting older and cant enjoy.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Peter G (Son of Resident/Service User) on Thursday 6 March 2014.

Review of Oak Lodge Nursing Home

The setting, buildings and facilities are superb, but what makes Oak Lodge exceptional is its staff. Everyone is so helpful and cheerful and the variety of activities are excellent, whether it be in a group or individual and each resident's preferences are carefully considered.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sally (Daughter of Resident/Service User) on Sunday 2 March 2014.

Review of Oak Lodge Nursing Home

My father has been a resident for 2 years. I cannot fault the facilities, staff - both nursing and admin. Warm, welcoming and they always endeavor to include everyone in any activities, great encouraging - not forcing.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anthea S (Daughter of Resident/Service User) on Wednesday 26 February 2014.

Review of Oak Lodge Nursing Home

Excellent well equipped premises, superb activities team- motivated, qualified and happy caring staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by William P (Son-in-law of Resident/Service User) on Thursday 13 February 2014.

Review of Oak Lodge Nursing Home

My sister and myself spent a long time researching homes for our mum. This one was without doubt the best. Clean, friendly an sympathetic to mums needs. We are extremely happy we found it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Simon Jones (Son of Resident/Service User) on Monday 10 February 2014.

Review of Oak Lodge Nursing Home

My sister and myself spent a long time researching homes for our mum. This one was without doubt the best. Clean, friendly an sympathetic to mums needs. We are extremely happy we found it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Simon Jones (Son of Resident/Service User) on Monday 10 February 2014.

Review of Oak Lodge Nursing Home

My friend has been a resident for 3 years. The care she has received has been excellent. She was very ill last April & was in hospital for a month. She could not have survived if it had not been the care Oak Lodge had given prior to her admission. On her return to Oak Lodge she made an excellent recovery due to the excellent nursing care. The facilities, activities, entertainment is wonderful. All the staff are so kind & caring, the house is beautiful set in beautiful surroundings.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rosemary E (Power of Attorney/Solicitor of Resident/Service User) on Thursday 6 February 2014.

Review of Oak Lodge Nursing Home

My mother has been a resident at Oak Lodge for nearly 6 years, initially as a respite care resident, and then more permanently. After about a year, her husband of nearly 54 years died. Soon after that, she began kidney dialysis sessions three times a week. The staff at Oak Lodge coped with these major changes admirably, and continue to deal with mum with care, compassion and patience, despite her challenging and complex needs. Family members are always made to feel welcome. Activities are frequent, varied and imaginative. The move to new, purpose built, accommodation has improved a good home to an excellent one.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Chris D (Relative of Resident/Service User) on Tuesday 28 January 2014.

Review of Oak Lodge Nursing Home

An excellent home with high quality staff who really care. My Mother spent nearly 10 years there and was looked after better than I had expected and enjoyed her time there greatly. The care is exemplary and she was encouraged to join in all the various activities that are run which she did every day and got great pleasure from. I have absolutely no hesitation in recommending Oak Lodge as an excellent care home with lovely, caring staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Richard Dalgleish (Son of Resident/Service User) on Monday 20 January 2014.

Review of Oak Lodge Nursing Home

My aunt has been in residence for three years and received excellent care from a friendly and caring staff. At a time when you read of many cases if now care in care homes, it is good to be able to recommend this home so that others can take advantage of the excellent facilities and care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anthony M (Nephew of Resident/Service User) on Friday 17 January 2014.

Review of Oak Lodge Nursing Home

Oak Lodge has given my mother excellent care for the last two years. We as a family are always kept well informed of any changes to her health and wellbeing. The staff are caring and approachable.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Debbie Drew (Daughter of Resident/Service User) on Wednesday 15 January 2014.

Review of Oak Lodge Nursing Home

The staff are warm, friendly and efficient. The atmosphere is relaxed and happy yet plenty of activities provided for residents. The accommodation is bright, spacious and clean with plenty of space. Facilities are excellent. The home is located within beautiful countryside, offering lovely views.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sian Thomas (Daughter of Resident/Service User) on Wednesday 15 January 2014.

Review of Oak Lodge Nursing Home

From the first day my father arrived at Oak Lodge he has had outstanding care. The staff go out of their way to help and are always happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Tracie Pilgrim (Daughter of Resident/Service User) on Tuesday 14 January 2014.

Review of Oak Lodge Nursing Home

Clean, comfy, friendly, homely, caring, safe, good food choice, stimulating activities, welcoming to visitors, lovely country setting, private if you want to be private or entertaining if you want to take part.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Linda Poynter (Friend of Resident/Service User) on Thursday 9 January 2014.

Review of Oak Lodge Nursing Home

I would recommend this care home to anybody that needs full time care. Physical and emotional care is readily given by very caring staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Diana H (Friend of Resident/Service User) on Tuesday 7 January 2014.

Review of Oak Lodge Nursing Home

My husband Joe was very poorly when he arrived and with the care and support he is now mobile and much better. The homes tend to his every need and the staff are very friendly, the facilities are excellent and overall Oak Lodge is a very warm and welcoming place to be with and excellent level of care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elizabeth Wrey (Wife of Resident/Service User) on Friday 28 June 2013.

Review of Oak Lodge Nursing Home

I will always be indebted to all the Staff at Oak Lodge for the continued love and care they showed my Mum during her 6 years of residency. She was looked after with the utmost dignity and wanted for nothing. I truly believe that because of this, it gave her a few extra years onto what was a long and happy life.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Darren Mitchell-Owen (Son of Resident/Service User) on Saturday 25 May 2013.

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