Oak Lodge Nursing Home, Basingstoke, Hampshire
Oak Lodge Nursing Home, Basingstoke, Hampshire
Oak Lodge Nursing Home, Basingstoke, Hampshire

Oak Lodge is located in the middle of Oakley Hall’s 315 acre estate. The property is set in the peace and tranquillity of the pretty North Hampshire countryside and most rooms have beautiful views. Originally opened in 1995 in Oakley Hall itself, Oak Lodge has, in June 2013, re-located to a stunning new building within the estate created from the conversion of the estate's former working farm complex.

Oak Lodge offers 24 hour nursing care and each resident has an individual care plan.

Accommodation is offered in 60 single bedrooms with en-suite facilities, telephone points, underfloor heating, smoke detectors, 24 hour nurse call system and 32" lCD tv's. There is also the flexibility for 6 of the rooms to be inter-connecting. Residents are also welcome to bring their own personal effects and small items of furniture if they choose.

Residents can socialse and relax in the spacious day rooms, which include a large, vaulted main lounge, a further lounge, activities room with coffee bar, family room, large vaulted dining room and beautiful hair salon.

A varied menu is offered with special diets being catered for.

The home’s dedicated activities team provides a full programme of entertainment and the hairdresser visits weekly.

Family and friends are welcome at any time.

Please visit the website for further information.

Group: Forest Care Ltd

Person in charge: Grace Adan (Registered Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Bipolar/Manic Depression • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Bulgarian, Spanish; Castilian, Portuguese, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Oak Lodge Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.9 (9.876)

The Review Score of 9.9 (maximum of 10) for Oak Lodge Nursing Home is based on 59 Review/Recommendations in the last 2 years. This Review Score of 9.876 is made up of a Quality Score of 4.876 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.876 for Oak Lodge Nursing Home is based on 59 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.876 for Oak Lodge Nursing Home is calculated as follows: ( (607 Excellents x 5) + (82 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 691 Ratings = 4.876

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Oak Lodge Nursing Home is calculated as follows:

      1. 59 Positive Reviews = 3

      2. 0.1 x 59 Positive Reviews = 5.900 (maximum score = 1)

      3. (59 Positive Reviews ÷ 60 Registered Beds) x 2 = 1.967 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Mum has been here for over a year. We have always been very happy with the care and all the support she receives. The home is immaculately clean, staff are always friendly and helpful. Mum takes part in lots of different activities and is rarely in her room when I visit - which is lovely :) She enjoys the food very much and seems to get on very well with all the staff. As a family we couldn't wish for any better care.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My fathers transition into Oak Lodge was very smooth, he was made to feel welcome by the staff and management. I too always feel welcome when I visit dad.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Always a welcome from all the staff when visiting my father. Lovely bright airy rooms and corridors with seasonal displays and pictures.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

An extremely pleasant nursing home;
1) Very clean public areas and father's room
2) Well tended grounds
3) Welcoming reception area
4) Very polite, happy caring staff from management to support staff
5) Staff always happy to help
6) Immediate response to emails
7) Attention paid to father' s appearance, cleanliness and well being. My father has thrived in the environment and mention how nice it is that all staff know him by his first name. He feels he has been looked after well.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Generally staff cannot be more helpful, ditto the management. The atmosphere is always pleasant. Plenty of varied activities on offer. Good food. Room facilities are excellent.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Oak Lodge is a caring, calm beautifully presented home the gardens are lovingly tended and provide restful areas to relax and engage with nature, friends and family. My mother is treated with respect and encouraged to participate in the many activities on offer daily. I have found the staff to be polite and supportive to both residents and their families some of the staff I have known fro 13 years, since my mother moved there, providing a familiar face and learning the needs she has. I know my mother is being very well looked after.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad moved into Oak Lodge in November, once we had decided he could no longer live alone. We couldn't have made a better choice, from the very first meeting he was treated with respect, professionalism and kindness. His quality of life has improved greatly, there are plenty of daily activities and events to look forward to and the staff have arranged trips out. Dad has also been accompanied to his hospital appointments as I am unable to take him and the staff keep me updated with any medical issues. I would have absolutely no hesitation to recommend the home; we feel very lucky to have found it.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have lived here for seven years, and feel well cared for, I could not be better. The staff always treat me with dignity and respect. I feel everything is over the top and I could not do better, sometimes the food is not to my taste but there is lots of other choices.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Every visit is a pleasure the home is immaculately clean, the staff are welcoming and agreeable. My mother is always swell looked after and contented, active in the sense she is with the other residents and sometimes involved in activities, obviously the ones that she can participate but always in a group. I am reassured and happy that she is in a fantastic establishment keep up the great work!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother moved into Oak Lodge in March 2015 after being moved down from Leicestershire where she has lived for 97 years on her own :) The care and empathy that she and we as a family have received from all the staff from cleaning staff right through to management has been amazing. Far beyond our expectations. I thank our lucky stars everyday that gran was able to make Oak Lodge her home. Gran has adapted to life at Oak Lodge very well with the help and kindness of the staff. I/we can't thank everyone enough for all the care she has received at the age of nearly 99. She has a new and different life and we look forward to a big celebration for her 100th here at Oak Lodge.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The level of care is, I think, generally good, however, because my mother sits a lot and doesn't move around much, she is prone to water/urine infections more often and this should be regularly monitored and checked. The last time she had an infection, it was only checked and treated following comments by myself to the duty nurse at the time, based on my mother's strange behaviour/comments. Food can also be served luke warm at times, for the cost of care the food should at least be served very warm or hot. Finally, although my mother does not leave her room or participate in activities, that should not deter the staff from continuing to ask who knows, she may say "yes" one day?

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have to congratulate Oak Lodge on the way in which they have looked after my mother. My mother since her arrival just before Xmas. It is an amazing nursing home and must rate as the best one I have seen. The staff are extremely friendly and interact really well with the residents. The manager is very approachable and a caring sensitive leader. The head of care is also fantastic in her care and approach. The kitchen staff have been extremely adaptable due to my mother's gluten free diet. It is a most impressive establishment.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved to Oak Lodge in early December 2015. She is 93 and very frail, with very poor eyesight. She has settled in very quickly and remarkably well, feeling safe, secure and happy. Prior to going to Oak Lodge, she only weighed 7 stone and due to their extremely good diet has put weight on, looks all the better for it. Their range of activities to keep residents mentally stimulated is wide and plentiful and everybody there are always happy. I would have absolutely no hesitation in recommending Oak Lodge to anyone looking for a care facility.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well looked after. Very helpful staff. Room always clean.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise Oak Lodge and its staff highly enough. My mother was admitted at very short notice following a fall and could not be better cared for.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a family from our first thoughts regarding placing dad in a care home we admit to feeling trepidation. However from the first point of contact via the telephone to the day dad moved in they very quickly were able to reassure us and give us professional guidance. Dad's 6 months at the home as a result of the amazing caring staff were peaceful and he was treated with complete respect dignity and love.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I always worried about my mother moving into a nursing home but I didn't need to. I have found the staff helpful and friendly, specially the manager and the administrator. The activities are many and varied, I have even seen owls and puppies brought in for the residents to touch and feel. I also know that my mother is well looked after physically and has three meals a day (sometimes with a glass on wine!) I would therefore thoroughly recommend this nursing home.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A great place to live for my mother at her advanced age. Wonderful considerate staff, good range of activities to suit various interests. Nursing care available when required at no extra cost. All round we are completely satisfied with the care and support she needs and receives.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum feels she is left "hours" when needing the toilet - my experience is up to 10 minutes?!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My experience here in Oak Lodge is good. The food is good. The carers are kind and helpful. I could recommend most people to come and reside here.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I am very happy with the services.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff have been very kind, I cant fault anyone including the carers, cleaning staff and the management and nurses. All my personal care needs have been done brilliantly. My laundry is washed to a high standard. There is a lovely garden to enjoy in the summer. I have a lovely view of the countryside from my bedroom window, including wildlife, rabbits, wild deer and pheasants.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The management and staff have shown every consideration and given excellent nursing care to my mother, who initially went in for respite care and decided to stay.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Beautifully maintained grounds and property. Residents rooms are very well appointed, residents being allowed to personalise their rooms. The food is excellent and residents likes and dislikes taken into account, the staff are excellent and treat the residents with dignity and care. They make family members very welcome when they visit. Overall an excellent place.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A super care home. Caring staff. Professional and friendly staff.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Oak Lodge is set in beautiful surroundings amongst open countryside but close to Basingstoke town. The staff from the first day have been absolutely superb and are extremely caring towards my father and all residents. All their needs are catered for and my father is extremely happy. The food is great and a good variety. The residents are taken out on visits and trips and the daily activity programme is diverse and something for all. All in all a super place!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

1) Always update you on things ie. seen doctor today.
2) The staff went out and bought ginger marmalade for my Aunt 2 days after she moved in as she likes it on her toast and breakfast.
3) Very very clean.
4) They do a lot of amazing activities - my aunt went for a pub lunch last week and the residents who could not go were treated to a BBQ on the patio with music.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were always very helpful and cheerful. There were many activities provided every day. I was made to feel very welcome and there was a lovely family atmosphere.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother revealed that she was not being well cared for in her previous care home and charged me to find another for her (my mother is 92 next month). Once I visited Oak Lodge I knew it was the place for my mum! Oak Lodge is an amazing place - all staff are caring and want to be there. The management is excellent as is the care, love and dedication that is shown to all the residents and their families. There is so much going on and the attention to detail is first class. As a family we would recommend Oak Lodge without hesitation!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a first class nursing home. All the staff an management are superb - always doing their very best for all the resident. Nothing is to much trouble. Coupling this with the cleanliness and situation this really is a wonderful nursing home for my mother.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

One of the worst decisions you have to make in life s to place your loved one in a care home. Since mum has been in Oak Lodge my worries have been alleviated. Grace the manager is exceptional and her caring attitude follows through with her staff. The rooms are tastefully decorated and very clean.
Oak Lodge has a real "home feel" about it and the residents always appear happy and well cared for. My mum is always treated with respect and dignity. even though mum has little communication the staff always try and communicate with her. I have no hesitation recommending this home. Oak Lodge puts the "Care" into Care Home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Oak Lodge Nursing Care Home is beautifully located surrounded by wonderful countryside. Oak Lodge is celebrating its 2nd year of opening from new. The buildings of Oak Lodge are stunning, in fact you would not believe this was a nursing care home. Immediately you walk into Oak Lodge you feel at ease, all the staff are very friendly and helpful, nothing is too much trouble for them. There is some form of activity morning and afternoon for the residents to participate in. The rooms for the residents are a good adequate size with bed - wardrobe and en suite with good views of the country side. The dining room and lounge areas are also very good, plenty of room for everyone. In my opinion Oak Lodge Nursing Care home is probably one of the best if not the best in and around Basingstoke and for many miles in Hampshire. There is also a hairdresser in 2 days a week and a chiropodist every 6 weeks, there is an extra charge for this service. If I ever need a care home Oak Lodge would be the one for me.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I think it is a very lovely place, we are well looked after. The staff are wonderful and attentive. Activities and outings are second to none. Any problems I might have I know who to see and it is sorted out for me. The meals are of good selection and special requests are attended to.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Situated in quiet countryside and it feels very homely.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

From the first visit through to present time (2 weeks after)have had first class help with all aspects including information about the home and it's services. Dad has been treated with dignity and respect and every effort has been made to make him feel welcome and comfortable.
I would have no concerns about recommending Oak Lodge to potential residents. Grace and Jacqui both provide a first class service.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has improved both physically and mentally since going to Oak Lodge. She enjoys all the activities and too a returned interest in life at the age of 92! Her care is personal and caring, the staff take care and have an interest in Mum's clothes and jewellery (she always looks cared for) and her requests. Mum wanted a tea cosy and marmite, both have been provided for her!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oak Lodge has provided excellent care for the last four years for my friend. She is a very elderly lady and has settled well and is happy.
She is treated with such kindness and dignity and respect. Any changes in her care, I am always informed. The house is welcoming, warm, bright and cheerful, and is always clean. The gardens are beautiful and very pleasant to sit out on a Summers day. The residents are at the centre of Oak Lodge, I cannot ask for better.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean, light and airy and situated in delightful grounds. All the staff at the home are kind, caring, professional, personal and very helpful to the residents and visitors alike. Any problems that arise are fixed promptly. The home is warm and has a wide range of activities available for the residents.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law moved to Oak Lodge in 2015. The previous home she lived in had poor communication to the family and little in the way of organised activities.
Since being at Oak Lodge, she has really "perked" up - takes interest in the activities, enjoy she food and cooks years younger. Her memory has improved and interaction with others.
The home staff have been so helpful in sorting out hospital appointments and genuinely looking after my mother-in-law.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The best nursing home in the country.
I have lunch with my wife, Thelma, whenever I like.
The staff are always happy to help.
The home is excellently designed.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent experience for mum. She has been welcomed and cherished throughout her stay. It has really done mum good and I hope she can stay here again soon. Thank you all.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has been at Oak Lodge for 7 years , moving from the old premises to the new purpose built home in the grounds. She had previously been in another care home in Somerset which was poor and the first thing that we noticed when looking for another care home was the cleanliness and , frankly , unlike many others that we had looked at , there was not an unpleasant odour that greeted you.
The staff are great and they all greet you with a smile. My mum has received excellent care throughout her stay and really enjoys having her hair done weekly at the well equipped on site salon and also her weekly massage.
Although not keen to participate in the many activities , she has been encouraged to go to the dining room , which she now does daily , which is good for her to get out of her room. In the summer , she loves to sit outside in the sun and the staff make sure that this happens regularly. She also gets taken for walks in her wheelchair , which she loves.
Overall , we couldn't be happier knowing that she is safe and well looked after by the excellent staff.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The level of care and the attitude shown by the staff at oaklodge was outstanding throughout dads stay. The standards instilled in their staff by the homes management set the level for all staff. Nothing was too much trouble from buying in my dads favorite yoghurt drink to setting him up to read his paper with his feet in a paddling pool to keep cool on a hot day. The staff always made a fuss of Dad and spent time with him even when they were clearly very busy. Oak Lodge is a wonderful environment not only for its residents but for the families who come to visit. As a family, we will always be in debt to the staff at Oak Lodge for everything they did for dad.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is always very clean and tidy. The staff are very friendly and helpful. My Aunt is always well looked after.

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Safety / Security: Excellent

Rooms: Excellent

This is the loveliest care home we have ever visited. All of the staff are lovely. Nothing is too much trouble. there is so much to keep the residents amused each day. The rooms are made to be very homely. There are enough areas both inside and out for a group of family members to meet up, not just be confined to one small space. Rene Dykes was my auntie and I thank you for making her last months very comfortable and probably longer lasting.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I would like to use this opportunity to recommend Oak Lodge as a high care and high level home. The staff including management, care staff and cleaning staff had a universally caring attitude. Everyone had time for my father and for his relatives. The care home was safe, clean and a happy place. I highly recommend it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home was very well run in pleasant countryside and the staff were compassionate and friendly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father was at Oak Lodge for three months form September to December and was very well cared for during that time. He had regular daily exercise and regular good meals. Staff were caring and the home had a policy of encouraging all the staff including the cleaners to talk to the residents. The staff were very compassionate and very flexible when dealing with relatives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has just become a resident of Oak Lodge. The home is beautiful and very well managed. The staff are all friendly and helpful and are helping my father settle into his new environment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff always spend time with the residents and make them look nice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We found the care very good.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is like a five star hotel. It encourages the residents to socialise. They have a variety of activities to attend which helps prevent boredom. The staff are very attentive. I highly recommend this home and hope I end up somewhere similar in my old age.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

An excellent care home with the best care and brilliant staff and facilities. The type of place I hope to retire to.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care

My Mother spent four months at Oak Lodge (June - October 2014), the Nursing care she received was excellent. The home is set in open countryside, and is spotlessly clean. The residents rooms are spacious, and can be made as homely as they wish. Staff are professional and friendly, and the Manager, Grace ensured that my brother, who lives in the USA was kept informed of our mother's progress on a regular basis. During her time at Oak Lodge, Mum was happy and took part in the daily activities, and made many friends. This in turn gave me peace of mind.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is unable to complete this form herself, However she assures me that she felt very well cared for and has nothing but praise for all the staff, their kindness and caring was very much appreciated.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been so pleased with the care and attention that mum has received since entering Oak Lodge. The staff, from the manager Grace, down have all been excellent and it has given us great peace of mind to know that mum is so well looked after. The home is spotlessly clean and there are activities every day. It really is a home from home. We are very pleased to recommend it to anyone.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home has (and still is) superb with the care and attention shown to all residents and visitors.

All levels of staff are so kind and helpful - nothing is too much trouble.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

my mother stayed fro respite care after a fall. She could not have been made more welcome. her care was good, helpful and friendly. Couldn't fault the cleanliness or attitudes. The beautiful surroundings are an added bonus.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Job Vacancies

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Staff Profiles

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Description:

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.

Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Description:

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oak Lodge Nursing Home