Steep House Nursing Home

Tilmore Road, Petersfield GU32 2HS

Steep House Nursing Home, Petersfield, Hampshire
Steep House Nursing Home, Petersfield, Hampshire
Steep House Nursing Home, Petersfield, Hampshire

Steep House Nursing Home is set in beautiful grounds on the outskirts of Petersfield Town Centre. Owners believe that they have a homely environment where everyone is welcome. The priority is the welfare and happiness of residents and staff.

Professionals pride themselves on providing the best possible care in a friendly and homely atmosphere. The Home has been carefully equipped throughout to meet the special needs of all residents and to provide a safe and comfortable environment. The Home has a relaxed, friendly atmosphere with family visits welcomed at any time. Refreshments are available for visitors at all times and arrangements can be made for residents to eat their meals with their guests in private.

Steep House offers the choice of single or double bedrooms depending on the availability. Each room is decorated and furnished to a high standard. Care workers encourage residents to bring their personal possessions to personalise their rooms and make them feel even more at home.

The home can cater for both long and short-term stays, provide nursing care and Dementia care. Regular respite care can be arranged as often as you wish.

Group: LRH - Homes

Person in charge: Lijo Renji (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 36

Shared Rooms: 13

Rooms with ensuite WC: 39

Weekly Charges Guide: Nursing Care Single £700 – £850 , Nursing Care Shared (per person) £600 – £750

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Steep House Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.1 Steep House Nursing Home has a Review Score of 9.1 (9.060)

The Review Score of 9.1 (maximum of 10) for Steep House Nursing Home is based on 13 Review/Recommendations in the last 2 years. This Review Score of 9.060 is made up of a Quality Score of 4.641 Points (maximum of 5) relating to the rating and a Quantity Score of 4.419 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.060 for Steep House Nursing Home is based on 13 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.641 for Steep House Nursing Home is calculated as follows: ( (108 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 156 Ratings = 4.641

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.419 for Steep House Nursing Home is calculated as follows:

      1. 13 Positive Reviews = 3

      2. 0.1 x 13 Positive Reviews = 1.300 (maximum score = 1)

      3. (13 Positive Reviews ÷ 62 Registered Beds) x 2 = 0.419

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Steep House Nursing Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Steep House Nursing Home

  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

8 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 8 reviews. Ratings from the 5 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I can not express enough how kind, caring, helpful, nothing was too much trouble, every department was so good, and I mean EVERY department, to the patient and the next of kind, the staff were brilliant.
The rooms were well decorated, and it also helped being able to take your own possessions. It was nice having a kitchen for the family going to visit to make tea and coffee. I am not surprised they won an award for 2016. I would recommend them to anyone.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law came to stay here from last summer. She was made to feel welcome from day one, and was amazed by how quickly everyone recognised her and referred to her by her first name. As a family we found the management team had an open door policy and were always available when needed. The reception area, was also welcoming as was the receptionist. The carers were wonderful, always willing to help as were the nursing staff. Mum found out everyone from the kitchen staff, house cleaning, maintenance and especially activity team quickly accepted her which helped her settle better than we expected. The team helped make mum's time here one that we as a family will always grateful.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I found that the care and attention given to my father was excellent. The level of attention to detail and the personal touch of all the staff is superb, whether that be for nursing care, meals, activities or general administration. The facilities, cleanliness and ambience of the home are also excellent.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father was at Steep House Nursing Home for nearly two years and was wonderfully cared for until his passing. He was treated with such care and dignity in his final days and great respect was shown to us his family.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident of Steep House form October 2011 until her death in January 2016. She suffered from dementia. She received excellent care, love and support at Steep House, as did I her daughter and other members of the family. I always felt my mother was valued, treated kindly and gently. The food as good, fresh and varied and her room was always clean and orderly. The nursing care particularly in her final days was really very good. No home is perfect, it's not like ones own home but Steep House really looked after my mother very well.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Steep House Nursing Home is a welcoming, kind, beautifully clean residence. The staff smile easily. They are endlessly kind and nothing seems too much trouble. The food is excellent. The rooms comfortable with residents personal effects around them. There is also a level of fun and good humour which makes everything even nicer. Would seriously recommend.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife has been resident in Steep House since September 2014. I am a frequent visitor there. I consider the care she is given is outstanding. I sense the staff have genuine concern for the well being of residents. My wife is clearly treated with dignity understanding and patience as an individual person with her own particular needs and personality. I find the atmosphere (both literally and metaphorically)) pleasant and welcoming and the staff are remarkably good humoured and cheerful. I have confidence in their work together as a team, cleaners, carers, office staff and manager alike. I am fortunate in having peace of mind that my wife is being well treated there.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My husband was at Steep House for 2 years and 3 months during that time to his demise on the 3rd of January 2016. He had known such kindness, professionalism, care, food and general welfare.
Steep House is exceptional from the kitchen to the manager. The staff support the home with an excellent manner and cannot be faulted. My husband was so well cared for, I thoroughly recommend this home and wish I could do or say more to extol it.

How likely would you be to recommend Steep House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was resident from February 2014 to mid February 2015 when she passed away. Her care at Steep House was very good - staff were kind, caring and attentive. Mum had a lovely room - spacious and well equipped with a lovely view to the trees where wildlife abounded. Mum joined in many of the activities on offer and her needs were well catered for. The family were so pleased that mum's final year was spent at Steep House where she found a high level of care and good companionship.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very kind and caring, although a few are difficult to understand. However they have made my mother feel safe and contented which I never managed. There is an enthusiasm to provide a better life for the residents.

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

From my first contact with Steep House I found them very friendly and welcoming, a lovely homely feel to the place. Activities have improved steadily in the 2 years my mother has been there and the staff are always attending residents' needs. Management and nurses are all equally approachable and always give me time.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My mother has been in Steep House for over 3 years and she is happy and settled there thanks to the excellent staff. The atmosphere is warm and welcoming and happy. There is a family feel about it. all the staff interact well with the residents and I have seen nothing but kindness there. The food is good and the cleanliness excellent.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My husband is a resident at Steep House and I couldn't wish for him to be anywhere better. The care they receive is excellent as are the facilities. The staff spend a lot of time with the residents engaging them in all different activities while treating them with dignity.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Steep House Nursing Home