Fair Havens Christian Home

468 Winchester Road, Bassett, Southampton SO16 7DD

Fair Havens Christian Home, Southampton, Hampshire
Fair Havens Christian Home, Southampton, Hampshire
Fair Havens Christian Home, Southampton, Hampshire

Fair Havens Christian Home, in Southampton, combine a friendly approach with a professional service, with all care plans tailored to individual need.

Alongside effective care, professionals believe that all residents should enjoy a wide range of activities, a nutritional diet and personal freedoms.

A depth of nursing expertise allows the home to welcome a wide range of needs, which includes provision for adults diagnosed with dementia.

Group: Keychange Care

Person in charge: Virginia Irvine (Manager)

Local Authority / Social Services: Southampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 22 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 2

Rooms with ensuite WC: 9

Weekly Charges Guide: Personal Care Single £650 – £800

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Fair Havens Christian Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.3 Fair Havens Christian Home has a Review Score of 8.3 (8.299)

The Review Score of 8.3 (maximum of 10) for Fair Havens Christian Home is based on 2 Review/Recommendations in the last 2 years. This Review Score of 8.299 is made up of a Quality Score of 4.917 Points (maximum of 5) relating to the rating and a Quantity Score of 3.382 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.299 for Fair Havens Christian Home is based on 2 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.917 for Fair Havens Christian Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.382 for Fair Havens Christian Home is calculated as follows:

      1. 2 Positive Reviews = 3

      2. 0.1 x 2 Positive Reviews = 0.200

      3. (2 Positive Reviews ÷ 22 Registered Beds) x 2 = 0.182

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Fair Havens Christian Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fair Havens Christian Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

1 Reviews* is 4.8 out of 5

*The Average Rating only uses ratings from the 1 reviews. Ratings from the 1 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Fair Havens is a friendly caring home to residents and their families. My mother has spent a short time with them. They made her feel welcome and one of their family, which I felt was lovely. The staff go over and beyond to make sure everything is to the residents liking. As a care home I would recommend them to anybody that was looking for a place for their parents. It is fantastic.

How likely would you be to recommend Fair Havens Christian Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father died in Sept 2014 aged 89. My mum moved into Fairhaven after I had viewed 12-12 other homes. Mum suffers from dementia, but the staff at Fairhaven have made a new home for mum. She has settled into a routine, she has made new friends and takes part in daily activities. She takes pride in her appearance and the staff recognised that and always make sure her clothes are clean and she is well presented. Loves having the hairdresser coming once a week. The atmosphere at Fairhaven feels good. The staff are friendly and caring, the food tasty and cups of tea plentiful. There are no funny smells and above anything mum is now happy and her life is good. She has even taken up painting again. Thank you to the Fairhaven staff.

How likely would you be to recommend Fair Havens Christian Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Fair Havens Christian Home

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  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Fair Havens Christian Home

Job Vacancies

Staff Profiles

No image found

Virginia Irvine

Job Title: Registered Manager

Joined: 2012

Description:

I have worked in health and social care since 1992. During my career I successfully combined work with studies and other commitments to progress from front line care work to management and educating others. I started my career as an Auxiliary Nurse, worked as a senior home carer and then moved into management. I have worked for Hampshire Social Services, Southampton Social Services and Southampton and Eastleigh colleges.

Qualifications:
Level 7 Advanced Professional Diploma in Management
Post Graduate Certificate in Management (CMS) BA (Hons) 2.2 Post Compulsory Education
Level 5 Diploma in Leadership for Health and Social Care Advanced Practice
HNC Caring Services (Managing Care - level 4)
Certificate in Education (Cert Ed. FE)
City & Guilds 7307 Teaching in Further Education NVQ Internal Verifier Award D34
NVQ Assessor Award D36
NVQ Assessor Award D32 / D33
Hampshire County Council Home Grown Graduate Management Training Programme

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Fair Havens Christian Home