Field House Care Home, Harpenden, Hertfordshire
Field House Care Home, Harpenden, Hertfordshire
Field House Care Home, Harpenden, Hertfordshire

Field House caters for a wide range of nursing care requirements, including Huntington's and Parkinson’s care. Care packages are regularly assessed for developing needs and tailored to palliative, convalescence and respite needs.

A modernised former private house that has many stylish comforts, such as an oak-panelled lounge, fireplace and an ornate ceiling. Secluded gardens each with their own shady pergola enable clients to make the most of the summer weather. All bedrooms are decorated to a high standard and come with a 24 hour call system.

Residents have their own personal plan in place to ensure their dietary tastes are accounted for, and snacks and refreshments can be enjoyed throughout the day.

If they chose, residents can benefit from the busy schedule of activities at Field House and they are also able to pursue the hobbies and interests they enjoy. There is a separate activities room and a Wi-Fi hotspot.

Group: Bupa Care Homes

Person in charge: April Parrott-Carter (Home Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 37 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): German, Spanish; Castilian, French, Polish, Tagalog, Chinese - Mandarin

Single Rooms: 37

Rooms with ensuite WC: 9

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Field House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 Field House Care Home has a Review Score of 9.7 (9.705)

The Review Score of 9.7 (maximum of 10) for Field House Care Home is based on 22 Review/Recommendations in the last 2 years. This Review Score of 9.705 is made up of a Quality Score of 4.705 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.705 for Field House Care Home is based on 22 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.705 for Field House Care Home is calculated as follows: ( (187 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 251 Ratings = 4.705

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Field House Care Home is calculated as follows:

      1. 22 Positive Reviews = 3

      2. 0.1 x 22 Positive Reviews = 2.200 (maximum score = 1)

      3. (22 Positive Reviews ÷ 37 Registered Beds) x 2 = 1.189 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Field House Care Home?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Field House Care Home

  • Daughter of Resident/Service User
    5
  • Resident / Service User
    5
  • Husband of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

17 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 17 reviews. Ratings from the 5 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

A friendly and caring environment where my mum flourished. The staff seemed to genuinely care about mum and her welfare.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Jayne Duck, Customer Services Administrator at Field House Care Home responded to this review on 02 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Great team and lovely to deal with -- efficient, warm and competent. They put the meaning back in 'care' because that's what you get here, not just provision. Until we found Field House it had been a very long time since my husband had survived respite breaks without having to come home after a few days or ending up in the hospital, so it's a great resource. We're using regular daycare there too so I get a day off a fortnight to do jobs -- impossible otherwise as he can't do anything for himself or walk or talk and needs someone with him 24 hours a day. He comes home looking well and happy and cheerful, which is priceless. Getting breaks without also juggling guilt and anxiety means I can do my bit better, and continue to enjoy my husband's company, indomitable spirit and flashes of humour. Brilliant!

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lydia Waller, Custmer Service Administrator at Field House Care Home responded to this review on 26 Sep 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My Mother was welcomed at Field House Care Home in November 2015, for end of life care. Mum was 98 and had dementia. She came straight from hospital, where doctors gave her only a few weeks to live. At Field House she received top rate professional care and nursing, delivered by all staff with love and respect.
Mum was bedridden but, at Christmas she was taken in a wheelchair for carols, pantomime and party and Xmas Lunch, which she enjoyed. At Easter, staff made Easter Bonnets for the residents, Mum loved this and with the wonderful care she received she lived for 7 months. I will always be grateful to the Manager and Staff for the extra time the family had with Mum. We were made welcome at any time in a lovely, family atmosphere.
Regular meetings for relatives were held to discuss matters arising. Families were encouraged to attend these and social events. Outings for residents are arranged on a regular basis and arts and crafts are encouraged.
I would highly recommend this Nursing Home.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Field House Care Home responded to this review on 16 Sep 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I found all staff wonderful. Can't fault them - should the family need another break it would be a pleasure to return. I am registered blind so some questions were N/A. I had not been in a care home before. I enjoyed my stay but expensive but expected everywhere was expensive. Some portions of food were very small and I felt it could be very salty, especially soup.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Rachel Elliott, Customer Service Administrator at Field House Care Home responded to this review on 16 Sep 2016:

Thank you for your review. We are pleased to hear about your experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

First class care in a very helpful manner.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rose Pickering, Customer Service Administrator at Field House Care Home responded to this review on 02 Sep 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I find that things at this care home are very pleasant. The staff were very busy and helpful when they could be but very over-worked. The food was very good and tasty but sometimes small portions, but I would recommend this care home.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Field House Care Home responded to this review on 31 Aug 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I had a weeks respite care in this BUPA care home which I enjoyed as I didn't have to do anything. I have severe osteoporosis and arthritis and find it very painful and difficult to do anything. The meals were good and always a choice. If you wanted them in your room OK, if not was taken in a wheelchair to the dining room. There were activities if you liked every day. My room was pleasant with ensuite. The building was a bit of a maze, though. They grow all their own vegetables, have a pleasant patio garden, nice to sit in if not raining. Plenty of night staff. The manager comes every day to check all is well. Daily papers can be ordered. There is a hairdresser and manicurist if you want. A team of registered nurses. There is an on-site laundry and now I am back home I realise just how good it all was.

How likely would you be to recommend Field House Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Rose Pickering, Customer Service Administrator at Field House Care Home responded to this review on 16 Aug 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I found the home to be very friendly and very efficient. I found the homes attitude to involving residents in activities to be first class but also they were allowed their own space when required. Food was very good and a great deal of thought given to healthy and nourishing meals. A happy feeling by all staff is ensured residents feel safe and respected and I would sum up by saying it is run as a very friendly, professional home.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Emily Wilson, Customer Service Administrator at Field House Care Home responded to this review on 21 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

When I visited the home I was really impressed. It was homely, well presented and the staff I met were with the clients and not congregated together. The room my mother was given was small with an en-suite she couldn't use. As the home specialised in PD I was hoping she would be encouraged to walk, unfortunately this didn't happen and she has come home barley able to mobilise. I really felt apart from that she was well cared for and the staff were very good to her.

How likely would you be to recommend Field House Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Rachel Elliott, Customer Service Administrator at Field House Care Home responded to this review on 20 Jul 2016:

Thank you for your review. We are pleased to hear about your experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My father was visibly impressed when he arrived at Field House. He responded so well to all the kind staff. Our father's stay was rather shorter than expected, but the staff could not have done more to make him and indeed us comfortable. We are so grateful that my father was able to spend his last days in this lovely friendly and homely atmosphere. All procedures at end of life were handled very efficiently.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rose Pickering, Customer Service Administrator at Field House Care Home responded to this review on 18 Jul 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My partner was a resident at Field House for nine months following several weeks in hospital due to a serious illness. I spent many hours visiting him and found the staff to be thoughtful and caring. Field House has a calm and friendly atmosphere and the food is excellent. Nothing is too much trouble for the staff, My only criticism, average time to answer the call button was 10 minutes. A shorter response response time would have been appreciated.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Emily Wilson, Customer Service Administaror at Field House Care Home responded to this review on 05 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Excellent caring community. Felt like a home, a real home.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Field House Care Home responded to this review on 26 May 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My wife was admitted to Field House having been discharged from hospital with a terminal condition. Sadly her stay in the nursing home was shorter than anticipated but the care she received was exemplary. The home was welcoming and friendly and the staff caring, considerate and patient not only with the resident but also with relatives. She was made as comfortable as her illness would permit and she responded to the care she received, even getting her sense of humour back. We have very good memories of her final weeks and cannot fault Field House in any respect.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lydia Waller, Customer Service Administrator at Field House Care Home responded to this review on 23 May 2016:

Thank you for your review. We would like to offer our condolences to you and the family, we are glad we could be there for your wife and make her as comfortable as possible. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I have P of A for a friend that needed somewhere with nursing care, she had very advanced Alzheimers disease and was bedridden, no real speech. I chose Field House because it was a 10 min walk away from me and have never regretted it. My friend was there for 2 years, always so well cared for, clean, no bed sores, fed and watered well. The staff were so friendly and more importantly loving, nothing was too much trouble.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Our cousin was transferred to Field House after a spell in hospital (rather than returning home). From the start, the manager and her staff were extremely helpful and understanding. They were respectful of his needs and treated him with great kindness. Although initially the arrangement was on a temporary basis, this was revised to a permanent arrangement when it was clear that he has settled well and was getting much better care than could be provided at home. The standards of cleanliness and of the meals was excellent. All in all, I would recommend Field House, without reservation.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came into Field House after an operation. To do with a hip replacement for 10 days nursing care, before the final hip replacement.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Needed a place to recover from an operation and this home gave me the care, nutrition and rest needed. Staff very helpful and friendly.

How likely would you be to recommend Field House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Comfortable, homely environment with stable caring staff. Mum has been here for 4 years, it has recently been refurbished to a good standard. Food is varied and excellent (especially the cakes!)

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Field House provides excellent nursing care, where one can have confidence that residents are at the heart of everything. The staff are professional but warm, have a sense of humour and include relatives/family in everything that is done. The food is home cooked and of an excellent standard.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was looked after by the team at Field House for three months after a fall and a long hospital stay. All involved were caring and friendly and the home itself provided a warm and homely atmosphere. When we visited (almost daily) the staff always kept us up to date with Mother's progress and were always willing to answer questions. Now back home, my mother is all the better for her stay at Field House.

How likely would you be to recommend Field House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife spent her last months at Field House. I attended her daily and sat with her at any time during the day. I was with her when she passed over and the staff of Field House could not have done more for her comfort and well being, and I cannot be more appreciative of all the help both of us received. The staff were excellent in every way and I would not hesitate to recommend Field House Harpenden to anyone.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My seriously-ill friend was only at the home for a very short while before sadly dying but he was treated with the utmost consideration and care. Even his soiled clothes had been beautifully washed out and ironed when I called round to thank them for their care. his room was clean and fresh and quiet.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

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Care Home Idol 2016

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