Tenterden House Nursing Home, St Albans, Hertfordshire
Tenterden House Nursing Home, St Albans, Hertfordshire
Tenterden House Nursing Home, St Albans, Hertfordshire

Tenterden House specialises in care provision for young physically disabled adults and nursing care for older people, alongside specialist support for people with Parkinson’s or Huntingdon’s. All care plans are individualised, suitable for convalescence, palliative and respite needs.

A converted private country manor house, this charming property has all the equipment and resources needed to achieve current care objectives, while allowing its residents to relax and enjoy living in Victorian elegance.

A menu consisting of fresh ingredients ensures mealtimes are satisfying, with the chef getting to know individual preference and diet in some detail.

Activities are organised to suit different mobility and interests, including gentle exercise classes, visiting performers, gardening and seasonally-themed monthly events.

Group: Bupa Care Homes

Person in charge: Linda Marks (Interim Home Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 41 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Languages Spoken by Staff (other than English): Spanish; Castilian, Tagalog

Single Rooms: 41

Rooms with ensuite WC: 13

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Tenterden House Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 9.3 (9.332)

The user 'Review Score' (9.3 for Tenterden House Nursing Home) is based on 16 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Tenterden House Nursing Home

I have never had a bad experience at Tenterden House. It's like a first class hotel. The manager is wonderful.

How likely would you be to recommend Tenterden House Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tenterden House Nursing Home

I could not wish for a better place for my wife, she is very well looked after. The staff are kind and caring and make her feel loved. The chefs go out of their way to prepare special meals for her. Her condition Corticobasal degeneration is very rare one in a million but the staff manage expertly. She is happy at Tenterden and all of the family her sons and daughters-in-law are very happy too.

How likely would you be to recommend Tenterden House Nursing Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tenterden House Nursing Home

A very caring home. My mother felt very comfortable from the onset and all the staff treated her and us with great kindness and respect. Our voice was always heard when we had concerns and the manager and staff did their best to meet my mothers needs. The staff work very hard to maintain a good standard. The place felt very much like home, everyone was extremely accommodating allowing us the freedom we needed during the last precious year of my mothers life.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Tenterden House Nursing Home

The staff are on the whole kind, friendly and go out of their way to accommodate the individual needs of residents. The manager is on the ball and always willing to listen and alongside staff open to being adaptable. The home operates an 'open house' policy and allows our family to come and go as we please making it a very homely feel. Nothing is too much trouble. I am allowed to participate in my mother's care which has been reassuring for me and comforting for her. I feel confident leaving my mother in the hands of a team of people who genuinely care for the needs of their residents.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tenterden House Nursing Home

My mother left hospital and was given a place at Tenterden House, she was expected to die, she is 99 years old and weighed only 5st. With the excellent care and attention she is still with us and eating well. She has been there for 10 months. The staff are so helpful and kind they keep us up to date with her care as we live 250 mile away.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Tenterden House Nursing Home

Overall the standard of care is very good. The room could be a bit larger as it has to accommodate and electric wheelchair and a very large family.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Tenterden House Nursing Home

The staff are always cheerful despite the work load. My sister is treated with respect and dignity and there is always someone ready to talk to or get help if needed.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Tenterden House Nursing Home

Excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tenterden House Nursing Home

Highly recommend, all staff treated my mother with care and dignity throughout her stay.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tenterden House Nursing Home

I am 100% satisfied with this home in every respect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Tenterden House Nursing Home

I am very happy about everything at Tenterden House. I wold like to make a recommendation for the carers to take it in turns going for their meals after the residents had their meals in order to have sufficient staff where needed.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tenterden House Nursing Home

The home is set in nice grounds and is peaceful. The staff work hard and are very dedicated.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Tenterden House Nursing Home

I have been frequenting Tenterden House Nursing Home for the past few years. The home is eloquent and decorated to a high standard. The staff are always friendly and on hand to assist as and when needed. The food is excellent and there are often entertainers keeping the residents amused. All in all, the home is a wonderful place to stay either long term or short term, and the added beauty of the acres that the home sits in makes it a wonderful place to live.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Tenterden House Nursing Home

The staff at Tenterden are caring and friendly, and always available to discuss and try to resolve any concerns. The home is well maintained, housekeeping very good and the grounds are delightful, especially in the summer.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Tenterden House Nursing Home

I would recommend this home to anyone. the management, nurses and carers are very good. Nothing is too much trouble for them. This goes for all the staff in the home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tenterden House Nursing Home

The carers at this establishment are of a very high standard, they take time to speak to my wife and treat her very well. The facility is difficult for whellchairs as the corridours are narrow. Room choice is limited as hoists do ot fit into certain areas at the home. Activities seems a bit dated. Overall though, really very happy and may long it continue.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Tenterden House Nursing Home

Tenterden House Nursing Home is truly excellent. It has a good atmosphere and is well managed. My wife is celiac. She always receives excellent and nutritious meals. She is wheelchair bound but this does not present a problem. The staff are friendly and caring. I can't imagine my wife would find a better place. Relatives are always made to feel welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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