Woodlands View Residential & Nursing Home, Stevenage, Hertfordshire
Woodlands View Residential & Nursing Home, Stevenage, Hertfordshire
Woodlands View Residential & Nursing Home, Stevenage, Hertfordshire

Woodlands View is dedicated to ensuring older people can have the highest quality of life possible in a safe and homely environment. The home is made up of four separate houses who each have a team of Bupa trained staff to help residents live with the complexities of older age.

Clients are encouraged to bring personal furniture or possessions to decorate their room, helping them settle in and feel at home in Woodland View. Every house has a conservatory, dining room or lounge for residents to spend quality time in and entertain guests when they visit.

As well as providing delicious homemade meals every day for residents, the home’s dedicated chef makes snacks available in-between meals to ensure residents can always enjoy quality nutrition.

Woodlands View staff are dedicated to helping residents fulfil their daily routines which include ensuring they can continue to pursue their hobbies and interests within the home setting.

Group: Bupa Care Homes

Person in charge: Ruta Starkute-Nahani (Home Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 120 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Tagalog

Single Rooms: 120

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Woodlands View Residential & Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 8.7 (8.663)

The user 'Review Score' (8.7 for Woodlands View Residential & Nursing Home) is based on 18 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Woodlands View Residential & Nursing Home

I cannot praise high enough. My brother is a very complex case. He is in his 60's, autistic with multiple health issues. He was confused, frightened somewhat aggressive. They have persevered when he refused medication and now six to eight weeks he is happy and at peace. The food and kindly services are superb. No smells, my brother does not go to bed until after 10pm, it is well staffed who care. Hats off to them and well done. My brother is not easy but they have coped and he is very happy. Thank you.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Woodlands View Residential & Nursing Home

Overall the service and experience were good and positive. One relatively small disappointment was the loss of some clothing, despite thorough labelling of all garments. On arriving home we found some items of clothing belonging to someone else (not labelled) Which we returned to the home, she also managed to lose a personal diary whilst at the home none of the missing items have been found.

How likely would you be to recommend Woodlands View Residential & Nursing Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Woodlands View Residential & Nursing Home, Bupa Care Homes at Woodlands View Residential & Nursing Home responded to this review on 11 Aug 2015:

Thank you for your review. Your comments are extremely important to us and our residents’ health and well-being is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

Woodlands View Residential & Nursing Home

I am writing this on behalf of my wife, she is in the care home as she has terminal cancer. We consider ourselves lucky to be in such a good home, and know all the carers and staff are first class, looking after my wife. I don't think she has much longer to live and is getting the best last times of her life. I was looking after her for 4 months before she came to the home, and was on the point of a breakdown so I know how much work goes into looking after her.

How likely would you be to recommend Woodlands View Residential & Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Woodlands View Residential & Nursing Home

Very Satisfactory.

Facilities: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Woodlands View Residential & Nursing Home

My mother in law was a resident here at Woodlands View on the dementia unit. The care she received was second to none. We were very happy with everything.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Woodlands View Residential & Nursing Home

The care my nan received whilst at Woodlands View was excellent. I would highly recommend this home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Woodlands View Residential & Nursing Home

When I first saw the nursing home I was impressed with the layout, with gardens and the walks around the site. The management was very helpful. My wife is in Astonbury House one of the four. All the staff from nurses to cleaning staff are very good with the residents. I must say that the carers are very good with my wife and when asked to do something they responded straight away.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Woodlands View Residential & Nursing Home

A lot of care and love comes from a Bupa home. Wonderful service.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Woodlands View Residential & Nursing Home

I wish there was more residents for mu mum to interact with. Staff always seem happy and nice.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Woodlands View Residential & Nursing Home

I would recommend it to anyone, lovely people.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Woodlands View Residential & Nursing Home

I would highly recommend staying at a Bupa home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Woodlands View Residential & Nursing Home

I would tell anyone to come and live here. I'm pleased with everything, very clean, the food is good. Nothing has been bad.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Woodlands View Residential & Nursing Home

My Dad was admitted after 14 months in hospital. He has settled well and the staff are without exception a delight. He is always clean, neat and tidy. They keep us up to date with GP visit outcomes and are always very polite and cheerful. He had been bed bound prior to arriving at Woodlands but now spends some time out in a chair. He loves going into the garden.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Woodlands View Residential & Nursing Home

Each time we have visited our parent he is always clean and smiling. He is treated with utter respect and dignity and I cannot praise the staff high enough. Dad has stayed in a couple of others in Stevenage and we have found them lacking considerably. Here the staff play little games with them on a 1 to 1 basis the patients are all doing something of some kind. Stimulus is a BIG word. Dad came out of hospital with a pressure sore yet again and they take the utmost care in treatment. I would certainly recommend them highly. Thank you to all for what you are doing for those in great need.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Woodlands View Residential & Nursing Home

My wife has been in the home for over 4 years, the last 3 years bedridden. I have no complaints. Her care has been excellent throughout and all the staff were efficient and friendly. I visit daily. I have always found room and bedding spotlessly clean.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Woodlands View Residential & Nursing Home

My husband seems to have settled down alright, he is looking forward to the coach outing to London to see the lights. All the staff are very friendly and nice.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Woodlands View Residential & Nursing Home

Perfectly happy with present situation in Woodlands View. All staff excellent.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Woodlands View Residential & Nursing Home

Yes I would tell people and friends about them as my dad is in there and if there is something it will be put right as soon as possible. The staff are very friendly and helpful and my dad loves it. Now I work as a carer and went to see some homes but I liked this one the best. MY DAD IS HAPPY AND THE CARE IS VERY VERY GOOD SO I'LL SAY THANK YOU.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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