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Firtree House Care Home with Nursing

30 St James Road, Tunbridge Wells TN1 2JZ

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Firtree House Care Home with Nursing, Tunbridge Wells, Kent
Firtree House Care Home with Nursing
Firtree House Care Home with Nursing

Tel: 01892 523954

Firtree House Care Home with Nursing is located in an attractive residential area, close to the centre of Tunbridge Wells in Kent. Its location affords many shops and amenities within close proximity enabling residents the opportunity of maintaining close links with the local community.

Firtree House is registered with the Care Quality Commission to provide both short and long term nursing care to elderly people. Our home manager has developed an excellent reputation for Firtree House, which is highly regarded by healthcare purchasers and private individuals.

Firtree House is an attractive property that was sympathetically converted and extended into a care home in 1960, since its conversion the home has undergone a major refurbishment plan and now provides an attractive, safe and stable environment in which staff and residents are actively involved in the day to day decision making of the home.

This attractive period property provides a choice of single or companion bedrooms, many of which have en suite facilities. All bedrooms are individually decorated and comfortably furnished, and residents are welcome to personalise their rooms with the addition of personal mementos and small pieces of furniture to ease the transition of the move into a care home.

Owner: Caring Homes Group

Person in charge: Jackie Cullip

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home with nursing - Privately Owned , 42 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Multiple Sclerosis • Parkinson's Disease • Stroke

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest CQC* Report on Firtree House Care Home with Nursing: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Firtree House Care Home with Nursing

2 Bed Vacancies
(Residential/ Nursing)
posted  17 May 2013

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User Rating: (4.7)

The 'User Rating' (4.7) for Firtree House Care Home with Nursing is calculated using an average of the Ratings selected on a submitted Recommendation. A Care Home must have a minimum of 3 Recommendations submitted, before a 'User Rating' is shown. The Rating options on the Recommendation form are as follows: Satisfactory (3), Good (4), Excellent (5).

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Yvonne Wilson (Wife of resident)

Thursday 25 April 2013

My husband is very happy here. The staff are friendly and very helpful. The meals are very varied and he always says how nice they are. Jackie is always very helpful and is often available for us to talk to even if she is busy she will make time. I am always made welcome and included in my husband's care.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Pat Swindells (Relative of resident)

Thursday 25 April 2013

Just a wonderful, homely, caring place - we were so lucky to find a well run home.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Dorothy Weller (Daughter of resident)

Monday 22 April 2013

While my mother was a resident at Firtree House, she was treated with the utmost respect and care. The staff were wonderful to her, always friendly and courteous. I would recommend Firtree House to anyone.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Cleanliness: Excellent

Food & Drink: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Rebecca P (Granddaughter of resident)

Thursday 14 March 2013

When I visit Firtree the staff are always so friendly and welcoming. Firtree is clean, safe and homely. The staff go out of their way to accommodate you and nothing is ever too much for them. The manager is passionate about Firtree and is always around to answer questions, if I have any.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by John R (Son/Nephew of two residents)

Monday 19 November 2012

My uncle was admitted to Firtrees last year and my family and I could not believe how well he is looked after. The manager and staff are very caring, lovely people who always have a smile for us and I know that can't always be easy in the job they do. I was so impressed with Firtrees that I have now been lucky enough to place my mother here as I know these people will love and care for her as they do all their residents.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Robert B (Son-in-law of resident & daughter of resident)

Monday 8 October 2012

Firtree House is located in a quiet neighbourhood amongst pleasant surrounds. The home has a friendly and homely atmosphere. The staff and management are all very caring, helpful and friendly. We would recommend this home to anyone without hesitation.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Hazel E (Wife of Resident)

Wednesday 19 September 2012

My husband is a resident here and he loves his room. The staff are wonderful and Jackie the manager is so caring towards the residents and her staff. Everyone at Firtrees are always kind and courteous and make me feel welcome when I come to visit.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Philip C (Son of late resident)

Wednesday 19 September 2012

Excellent care and nursing, very clean and good food.

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Jill P (Closest friends of two residents (husband & wife))

Tuesday 28 August 2012

Our closest friends, Janet & Jim L are both residents in Firtree Nursing Home. Sadly Janet had a stroke 4 years ago in Sept and Jim whilst visiting her two years ago had a stroke also. They have rooms next to each other and the staff at the home do everything they can to oblige with their need to remain as close as possible. Janet can be difficult both mentally and physically, but she is treated with compassion and consideration by very caring staff. Jim is still mentally able but not physically. The staff do everything for him and most importantly they have conversation and humour with him. I cannot praise the home and it's staff enough. I know our dear friends are as comfortable as is possible and are well nourished and cared for.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Serena A (Friend of Resident)

Thursday 23 August 2012

I visit the home often, and I am very impressed by the care. The staff show great care and respect for the residents and a wonderful happy atmosphere is felt.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Kay A (Daughter of Resident)

Thursday 23 August 2012

Caring and trustworthy staff. Cheerful and relaxed atmosphere.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Michael G (Son of Resident)

Monday 20 August 2012

The home was always very welcoming and friendly towards patients, family and friends. Visiting was ever so flexible. Anyone needing a placement, these are top people.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Ivy S (Resident)

Friday 3 August 2012

As a resident at Firtree House I would highly recommend the home. The staff are kind and caring and patient. Jackie the manager is wonderful and kind and has a lovely family who have helped me greatly.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Elaine W (Friend of Resident)

Monday 28 May 2012

This was my first visit to the home and I was greeted by a very helpful and friendly nurse who took me to meet Jackie Cullip the Head of Care. The home was very clean and all the staff and residents were happy and very cheerful. It was a pleasure to visit such a caring environment and I would not hesitate to recommend this home to anyone looking for residential care for a loved one.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Dorothy H (Daughter of recent Resident now deceased)

Thursday 24 May 2012

Under the very capable eye of Jackie Cullip the care manager at Firtrees the residents are encouraged to treat the place as their home. She makes sure she is always available to listen to and try to meet any requests by both residents and relatives. All the staff are taught to respect the people in their care. My father spent the last 7 years of his life in this home and died there last October aged 99. His care was carried out with great sensitivity and we as family were always kept informed and included.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Dreda B (Wife of Resident)

Monday 21 May 2012

Firtrees is a very friendly and homely nursing home. They care well for the residents and are very kind and friendly to close family. My husband is happy in their care which is my prime consideration and there is always someone I can talk to if need be.

Review of Firtree House Care Home with Nursing, Tunbridge Wells, Kent by Ronald D (Husband of Resident)

Monday 21 May 2012

The hospital at Pembury recommended two homes, Firtree was our choice. When we visited to look around we felt this would be the best place for care. It turned out that we made the best choice. While Barbara was in there the care was the best. If she wanted anything if it was available it was supplied.