Brookfield Christian Care Home

Little Bury, Greater Leys, Oxford OX4 7UY

Brookfield Christian Care Home, Oxford, Oxfordshire
Brookfield Christian Care Home, Oxford, Oxfordshire
Brookfield Christian Care Home, Oxford, Oxfordshire

Brookfield Christian Care Home is known for offering specialist support for a range of nursing and respite services, including for mental health complications, in particular forms of dementia. Brookfield has 33 places for dementia nursing and 33 general nursing places.


The service is organised so as to support individuals in achieving an independent lifestyle, encouraging the practice of life skills, while carers follow efficient and effective methods.


One-to-one sessions are beneficial for those with dementia and an activities programme and flexible food menu are enjoyed by all.

Group: MHA (Methodist Homes)

Person in charge: Wendy Champion (Home Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 66 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Brookfield Christian Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.9 Brookfield Christian Care Home has a Review Score of 8.9 (8.864)

The Review Score of 8.9 (maximum of 10) for Brookfield Christian Care Home is based on 18 Review/Recommendations in the last 2 years. This Review Score of 8.864 is made up of a Quality Score of 4.349 Points (maximum of 5) relating to the rating and a Quantity Score of 4.515 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.864 for Brookfield Christian Care Home is based on 18 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.349 for Brookfield Christian Care Home is calculated as follows: ( (118 Excellents x 5) + (71 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 215 Ratings = 4.349

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.515 for Brookfield Christian Care Home is calculated as follows:

      1. 17 Positive Reviews = 3

      2. 0.1 x 17 Positive Reviews = 1.700 (maximum score = 1)

      3. (17 Positive Reviews ÷ 66 Registered Beds) x 2 = 0.515

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Brookfield Christian Care Home?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Brookfield Christian Care Home

  • Daughter of Resident/Service User
    9
  • Granddaughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

12 Reviews* is 4.1 out of 5

*The Average Rating only uses ratings from the 12 reviews. Ratings from the 6 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Brookfield is a good care home, they look after my nan very well, She's settled in very well and made new friends. The staff are very friendly and helpful and supportive.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 22 Aug 2016:

Thank you for telling us about the care and support your Nan receives at Brookfield Care Home. it is great to hear that our care team is so friendly and supportive.

Happy with the care my mother receives at the home. Carers very friendly and supportive.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 22 Aug 2016:

Thank you for reviewing the care your Mother receives at Brookfield Care Home. I am pleased to hear that you find the care team to be so friendly and supportive.

Mu father has been a resident in Brookfields for 21/2 years. During this time he has been cared for beautifully. He is happy and secure. The staff are friendly but professional. Nothing is too much trouble. We are so grateful that he is at Brookfields.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:

Thank you for telling us about the beautiful care your Father receives at Brookfield Care Home and how nothing is too much trouble for our team. I am sure they will greatly appreciate your kind comments.

I am only able to visit my aunt once a week and when I do some I feel that she is being well looked after. Very good care assistants.

How likely would you be to recommend Brookfield Christian Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:

Thank you for telling us about the care your Aunt receives as Brookfield, it is great to hear that you feel she is so well looked after.

I think the home is very caring.

How likely would you be to recommend Brookfield Christian Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:

Thank you for taking the time to tell us how caring the staff are at Brookfield. I will be sure to share your comments with them.

Few teething problems at first. Soon as you make a complaint it is put right. Comfortable and clean surroundings. Food superb. Staff friendly, happy bunch, always trying to please. Sense of humour too, which is essential in this caring profession.

How likely would you be to recommend Brookfield Christian Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:

Thank you for your great comments about the care and support your Husband is receiving at Brookfield. It is reassuring to know that we addressed any concerns you had quickly and that you find the team so caring and helpful with a sense of humour.

When mum moved to her new home she struggled to settle but the staff have encouraged her and given her confidence to join in more. Her physical care, nutrition and general well-being have all improved immensely. Mum has begun to go out on outings, something unthinkable a year ago.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:

Thank you for telling us about the care and support your Mum is receiving at Brookfield. It is wonderfully motivating for the team to hear you believe they have been able to give her the confidence to join in more and also enjoy some outings. Thank you.

My wife is treated as a person not as a resident. I would recommend this home for the friendly manner of the staff, they are always willing to help and are usually very happy. I volunteer at the home and find it very rewarding.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 12 Feb 2016:

Thank you for volunteering at our home, it makes such a difference to everyone who lives there. It's great to hear that you truly feel your Wife is treated as a person and not a resident and that you find our team friendly and helpful. I will be sure to pass your comments onto them.

My mother is treated splendidly- well done.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 12 Feb 2016:

Thank you for telling us about your experience of the care and support we are providing for your Mum. It is great to hear you think we are doing splendidly and I will be sure to tell the team of your encouraging comments.

Very pleased I don't need to worry because you look after her brilliantly. Thank you.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 12 Feb 2016:

Thank you for telling us about the care and support your Mum is receiving at Brookfield Care Home. It's great to know that you find us to be excellent. I will be sure to pass your comments onto the team who will I’m sure find them really encouraging.

My mother was admitted to Brookfield in February 2015 when the Hospital expected her to have only a few weeks left to live.
Everyone at the home made me feel at home straightaway and sorted out a GP for my mother. Her room was up to the best hotel standards and nothing was too much trouble. Her health and condition improved almost at once. In fact I was given nearly a year extra of being with her thanks to Brookfield.
I always found it a pleasure to visit the Home and everyone greeted me as part of their family. Nothing was too much trouble. The people who looked after my mother got to know her really well. I have left photos that I took every month to show how happy she had become.
When the time came for her to pass away this was handled with care and compassion. I was given all the time I needed to cope. Some of the excellent staff even took time out to join me at her funeral. I could ask nothing more than I and my mother were given. It is to the credit of the Hospital social worker that she found this home for my mother.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jan 2016:

Thank you for taking time to write this lovely review of the care and support your Mother received at Brookfield Care Home. It is wonderful to hear that you and your Mother were able to have an extra year of happiness together and of how well the staff got to know you both. I will be sure to pass on your comments to the team whom I feel sure will be delighted to receive them.

My father staying here was totally inappropriate, this care home is unable to deal with all types of dementia or challenging behaviour.
My father was moved as soon as possible as the staff were unable to cope with him.
The upstairs of this care home is extremely sad.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Unlikely

Average Rating: 

 1.6 out of 5

Overall Standard: Very Poor

Facilities: Very Poor

Care / Support: Very Poor

Cleanliness: Poor

Treated with Dignity: Very Poor

Food & Drink: Very Poor

Staff: Satisfactory

Activities: Very Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Very Poor

Value for Money: Very Poor

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jan 2016:

I am sorry to hear that you are so unhappy with the care your Father received at Brookfield Care Home. As you are aware, despite our best efforts there were reasons why we could no longer care for your Father and I am sorry that he needed to move to another home in October. The room you chose for your Father was one of our large newly refurbished rooms and I am saddened to read that you felt these facilities were very poor.

I do hope that your Father has settled well into his new home and is receiving the level of support that he requires.

My grandma is happy, comfortable and well looked after she'd be the first to say otherwise but always sings the praises of staff and food. Everyone is wonderful. Home very clean.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 20 Nov 2015:

Thank you for taking time to tell us about your Grandma's care at Brookfield Care Home. It is great to hear that she is so comfortable and happy and enjoying the food that the team provide.

My Nan was only at Brookfield a short time but it was the happiest I have seen her in a long time. The staff were lovely and very welcoming. When Nan became poorly, the staff when above and beyond. Even in her last few days when all the family were staying they provided us with food and beds. we got to spend those last precious moments with Nan. We are forever grateful. Care staff gave my Nan the best end of life care. This is an experience we will all go through and I am so so thankful my Nan's was a good one.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 02 Nov 2015:

Thank you for taking the time to review the care and support your Nan received at Brookfield’s. It is lovely to hear that she was happy and that we managed to achieve a good end of life for her and the family. I will pass on your comments to the staff team who I am sure will be delighted with them.

My Dad has been at Brookfield for eighteen months. After Mum died it became obvious Dad could no longer live alone. With Brookfield's help my Dad has gone from being a stressed unhappy man to a relaxed happy person who always has a ready smile and is cheerful, he will be the first to tell you he is happy at Brookfield. I am always made welcome and visit often. The staff look after Dad well. Thank you Brookfield for making Dads life happy.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 30 Oct 2015:

Thank you for taking the time to tell us about your Dad's progress since he came to live at Brookfield, it is great to hear how happy he is. Its lovely to hear that he is much less stressed since he came to live with us and I will be sure to tell the staff about your lovely comments.

The care shown to our Mother and her family during her time at the home by its staff was outstanding during her final days and hours the dignity and respect given to us and our mother was amazing nothing was to much trouble from feeding us all and providing beds so we could stay at the home by her side during that precious time. Members of staff even finishing a night shift and returning to provide her the care she deserved they went above and beyond what was expected. We thank you all from the bottom of our hearts and will be forever in your debt

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 30 Oct 2015:

Thank you for taking the time to review the care and support that your Mother received at Brookfield Care Home. I am reassured to hear that we were able to meet the needs of your Mother and the family and that we helped to facilitate the best end of life journey she could have had in the circumstances.

We have a very committed team of care staff at Brookfield and I will be sure to let them know about the lovely comments you have made.

Brookfield Nursing home became my mums home for the last 10 months of her life. She was always treated with respect and love. Her dignity was kept throughout. The 'carers' were true to their name and nursing staff provided the highest of medical attention. We as a family were always made so very welcome and even now after her passing away this continues. During my stay we visited her daily, were included in activities and again continue to be active members and fund raisers for the activity committee.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 07 Aug 2015:

Thank you for taking the time to add such positive comments regarding the care your Mum received at Brookfield. I will pass on your feedback to our staff.

My father was resident in Brookfield for five years until his death in 31st May 2015. His changeable behaviour was dealt with very well by staff. His dignity was respected. His wife was well looked after when she visited. The support, comfort and help given to his family during the last few weeks of his life was unbelievably good. So much compassion and understanding freely given was very much appreciated.

How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 27 Jul 2015:

Thank you for taking the time to review the care that your loved one received at Brookfield care home. It is heartening to hear that our staff team were able to provide you with support, comfort and understanding during the last few weeks of your father's life. It is also great to hear that you felt your father and his wife were well cared for during the time that Brookfield was his home.
Comments such as these are very motivational to our staff team and are very much appreciated

Thank you once again.

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