The Street, West Clandon, Guildford GU4 7SU
Ashley Park located near Guildford, provides long and short term care packages including nursing, respite, palliative and convalescent care.
Originally a nineteenth-century listed building, the home has been expertly modernised to provide a range of excellent facilities. The large landscaped gardens with patio areas and raised flower beds can be enjoyed by residents alongside a sensory garden and greenhouse. Bedrooms have en-suite facilities, flat screen TVs and most offer views of the gardens.
Meals are freshly-prepared every day by the home’s onsite chef and menu's can be tailored to the tastes and preferences of each resident. Residents have the choice of dining in the dining room or in their own room if preferred. An out of hours menu is also available throughout the night which includes sandwiches, fruit and hot and cold drinks.
A varied activity programme aims to find activities to suit all interests and levels of mobility. A painting club, poetry group and calm exercise classes and quizzes are just a few of the activities available. A sports day held in the grounds by a local school is a well-liked event, as is the annual summer fete.
Group: Bupa Care Homes
Person in charge: Derek Purchese (Home Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 29 residents
Registered Care Categories*: Old Age
Specialist Care Categories: Parkinson's Disease • Stroke
Admission Information: 6 Rooms available large enough for couples. Ages 65+.
Languages Spoken by Staff (other than English): German, French, Japanese, Nepali, Tagalog
Single Rooms: 29
Rooms with ensuite WC: 29
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Ashley Park Care Home: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Ashley Park Care Home has a Review Score of 7.7 (7.672)
The Review Score of 7.7 (maximum of 10) for Ashley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ashley Park Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Ashley Park Care Home is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.172 Points relating to the number of positive Reviews for Ashley Park Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.8 positive Reviews (29 registered beds ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Ashley Park Care Home?
Reviewer Connection to Ashley Park Care Home
Submitted from a Website Submission by Rod on Sunday 20 November 2016. Relates to November 2016.
Having by now been in Ashley Park for six months, my mother is comfortable and relaxed. She frequently comments on the friendliness and kindness of members of staff. She enjoys her meals in the dining room or in her own pleasant ground floor room from which she has a beautiful view of the countryside. She's an active participant in and very much enjoys the program of activities provided in the house (though would enjoy this even more if some activities were scheduled occasionally at weekends). All in all, she has definitely benefited from her first six months at Ashley Park.
How likely would you be to recommend Ashley Park Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
Rose Pickering, Customer Service Administrator at Ashley Park Care Home responded to this review on 25 Nov 2016:
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
There are currently no Care Home Idol entrants who have performed at Ashley Park Care Home