Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ

Wingham Court Care Home, Esher, Surrey
Wingham Court Care Home, Esher, Surrey
Wingham Court Care Home, Esher, Surrey

Wingham Court welcomes younger people into the home to receive both long term care and shorter stays.   Those with challenging behaviour or those who have suffered a brain injury will receive care and support from the home’s dedicated team of staff.

The home provides onsite physiotherapy and occupational therapy services to ensure that the home can offer the appropriate level of care. An individual rehabilitation package is created for every resident. With Wi-Fi across the home, a coffee bar and computer room, residents have access to modern facilities in a safe environment.

Occupants can cook and make snacks for themselves, and the team of kitchen staff work with the chef to serve tasty and healthy meals to each resident. A variety of meals are provided and traditional days are often celebrated with special meals.

The young residents at Wingham Court are active every day, with great importance placed on creating an exciting programme of events to stimulate their creativity and enjoyment with being active. Sports, outings and arts and crafts are regularly enjoyed.

Group: Bupa Care Homes

Person in charge: Claire Hooper (General Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 73 residents

Registered Care Categories*: Learning Disability • Physical Disability • Younger Adults

Specialist Care Categories: Challenging Behaviour • Head/Brain Injury • Parkinson's Disease • Stroke

Admission Information: Ages from 18 to 65.

Single Rooms: 73

Rooms with ensuite WC: 73

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Wingham Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.1 Wingham Court Care Home has a Review Score of 9.1 (9.120)

The Review Score of 9.1 (maximum of 10) for Wingham Court Care Home is based on 28 Review/Recommendations in the last 2 years. This Review Score of 9.120 is made up of a Quality Score of 4.353 Points (maximum of 5) relating to the rating and a Quantity Score of 4.767 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.120 for Wingham Court Care Home is based on 28 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.353 for Wingham Court Care Home is calculated as follows: ( (163 Excellents x 5) + (120 Goods x 4) + (45 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 329 Ratings = 4.353

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.767 for Wingham Court Care Home is calculated as follows:

      1. 28 Positive Reviews = 3

      2. 0.1 x 28 Positive Reviews = 2.800 (maximum score = 1)

      3. (28 Positive Reviews ÷ 73 Registered Beds) x 2 = 0.767

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Wingham Court Care Home?

  • Extremely LIKELY
    11
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wingham Court Care Home

  • Resident / Service User
    9
  • Mother of Resident/Service User
    5
  • Friend of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Father of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

14 Reviews* is 4.3 out of 5

*The Average Rating only uses ratings from the 14 reviews. Ratings from the 14 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Wingham Court has a very homely and easy going atmosphere and the attention of the staff to my wife's needs is excellent. Overall I am very satisfied with the level of medical and social care provided and know that any issues that arise are dealt with quickly and professionally, but always with my wife's best interests in hand.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Wingham Court Care Home responded to this review on 02 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I visit three care homes regularly - Wingham Court since mid 2011 and it is much the best in terms of respect for the residents and a genuine attempt to enrich the lives of those severely disabled by brain damage. Physical facilities are good and the well-kept grounds provide plenty of privacy for residents for a quiet walk or talk.

Food is excellent according to my friend, including appropriate diets while those who cannot feed themselves get the help they need from the carers. Staff (more settled than at some times in recent years) are properly respectful of the residents, often requesting residents' views or wishes about activities, treatment etc. When I asked that my friend should not be put to bed too early, generally he now stays up till after dinner which he prefers. Physiotherapy staff have been particularly supportive. The management team seem to be more creative and forward looking than the previous and are progressing a range of changes on which residents have been consulted.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Jayne Duck, Customer Services Administrator at Wingham Court Care Home responded to this review on 03 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

The care provided is brilliant. My husband has only moved in recently and I feel like he is in very good hands. Staff are great and always very helpful. There are many stimulating activities for the residents.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Wingham Court Care Home responded to this review on 25 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I volunteer as an advocate for a resident. Things have improved at Wingham but I feel that there still needs more to be done towards encouraging independent living. My resident needs help managing his finances and it would be good if someone could sit with him every month to go through these. Some staff are excellent but some seem less than actively engaged. The social organiser and housekeeper are excellent.

How likely would you be to recommend Wingham Court Care Home? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Don't Know

Rose Pickering, Customer Service Administrator at Wingham Court Care Home responded to this review on 21 Nov 2016:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

My son has been at Wingham Court Care Home since 2004, he appears to be very happy there the staff appear attentive ( caring and nursing) the food appears to be good.
There appears to be plenty of activities should he wish to join in.
We are exceptionally pleased with the Physio team.
There are minor things we would like to see change but overall I would certainly recommend Wingham court.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Rose Pickering, Customer Service Administrator at Wingham Court Care Home responded to this review on 21 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I am writing on behalf of my son, these are my views. If my son could talk, I know he would agree. Ths is a wonderful home, all the staff, including carers, management, nurses, admin, reception and cleaners, they are all very helpful and kind to residents and relations, they work hard and support us. Whatever is needed for the residents (my son), they act on it, and don't just talk about it.
My son is happy and has settled in the short time he has been there. He has been in the garden when the weather was fine, we have noticed a big difference since living at Wingham. As parents, we can finally relax, where he was living before at another home it had totally different reviews to this one (that's another story). I would recommend Wingham to anyone who needed looking after.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jayne Duck, Customer Service administrator at Wingham Court Care Home responded to this review on 07 Nov 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My daughter has been a resident at Wingham Court for the past year and the family has been very pleased with the care and attention she has received at this facility. The staff deal with very challenging situations with patience and understanding, with the dignity of the residents always considered. There are many activities organised and entertainment visit on a regular basis.

Residents are taken out to local eateries and visits to various nearby places of interest are arranged. I and the rest of our family feel very fortunate that my daughter is cared for by such dedicated and considerate staff who ensure that her quality of life is as good as it can be.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lydia Waller, Customer Service Administrator at Wingham Court Care Home responded to this review on 26 Sep 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

In 2009, my mother was discharged from hospital with a high-level spinal cord injury. She chose Wingham Court Care Home because they have in-home Physio and Occupational Therapy Facilities. Daily exercises with the team helped her regain her ability to walk. A great achievement at 89 years. The skill and commitment of the staff enabled her to surpass all expectations of improvement by the RNOH SCI Unit. Nursing care for her SCI condition has been excellent and well understood. The home even had a Community Laison Sister down from Stanmore on several occasions to do training for SCI residents. Our family had total peace of mind regarding our mother's care and well-being.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Jayne Duck, Customer Service Administrator at Wingham Court Care Home responded to this review on 09 Sep 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Great staff they are 1st class, you don't want to lose them they are so caring and know what my husband needs even down to how he should be shaved. Other carers are great too. The activities care is first class with my husband going out what seems to be like every two weeks. This is great for him. The home is being refurbished, but one thing I wish would be done sooner is the kitchen on my husbands wing, it is old and the staff have to work around its short comings. Nursing staff are great too, will speak and give you an update on how he has been.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lydia Waller, Customer Service Administrator at Wingham Court Care Home responded to this review on 01 Jul 2016:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Customer Care Team.

The carer washes very well and spent time washing and putting a vest and pad on. She was particularly good and caring. She came again later on to check if I was dry. She is also coming in often to see if I was all right as I am confined to bed. I appreciate all she does for me.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Wingham Court Care Home responded to this review on 18 Mar 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

Food nice, room ok, activities good, staff good.

How likely would you be to recommend Wingham Court Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

It was my first visit. I found the place lovely, in an idyllic area. The rooms are spacious. The staff were extremely helpful and caring. The atmosphere was very pleasant with plenty of facilities.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

New management made a lot of difference. Any problems dealt with promptly.

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Our daughter needed emergency respite care and was offered a place here, everyone was very helpful and caring. From the start they welcoed her and took on board all of her problems with a smile and professionalism.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Wingham Court Care Centre is the best, I have more space and get on better with my mum and dad, I get more independence. I hope I get on with the staff but for the most part I am happy here.

No Average Rating is available*

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The overall standard of the above home has improved immensely under the new management. The only contentious issue is the quality of the furnishings in YP02.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Wingham Court Care Centre, Bupa Care Homes at Wingham Court Care Home responded to this review on 23 Oct 2015:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

Willow Ward desperately requires a permanent manager. The turnover of staff is very high and residents like to be familiar with their nurses and carers. The staff with long term service are extremely good. It would help the more needy residents if there was a carer looking after one very needy resident and one not so needy. A resident is frequently seen around the premises and grounds with cans of alcohol - sometimes one in each hand which when empty are left just anywhere. Not a good advertisement especially in reception.

How likely would you be to recommend Wingham Court Care Home? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

JW, Marketing Executive at Wingham Court Care Home responded to this review on 12 Nov 2015:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.”

For the home to continue what it has been doing with its strive towards excellence.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Good place I like it here. I've been here twelve years and I recommend it. I receive excellent care. My room is kept clean and tidy. The managers are excellent.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am very happy here everything is so good.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My daughter is confined to her bed, unable to see, speak or move, so totally dependent on the staff, who all do an excellent job.

No Average Rating is available*

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My friend has been a resident of Wingham Court for many years. The nursing and HCA staff understand his needs and provide great care. There is also strong physiotherapy and occupational therapy team with a focus on his rehabilitation. At the end of the day though, the very caring attitude of the staff is the most important strength of Wingham.

How likely would you be to recommend Wingham Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Expert care, understanding and love in those tense, frustrating moments. Finding safety and comfort for a family. Trust and empathy!

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Excellent care home, staff and food very nice. I like living here.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Good care home, nice place to live.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

A very good home with beautiful grounds and well cared for. Very cosy rooms and well maintained. Very caring staff and you are well looked after. Good variety of food and plenty of choice. All your care needs are catered for,

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

It is on the way up to what it used to be.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have found that the stay here has been excellent, facilities for everything that I have wanted to do. I have played three musical instruments before and would really like to play them again. The home itself in all respects has been first class. When you find a carer/nurse that you can speak with they will just seem to be first class. Keep up the good work.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Wingham Court Care Home

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

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Awards / Recognitions

February 2016

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Care Home Idol 2016

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