Care Home Added to Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Removed from Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Added to Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Care Home Removed to from Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Fees Advice From Saga
Care Home Advice
Coppice Lea Care Home with Nursing, Merstham, Redhill, Surrey
Coppice Lea Care Home with Nursing
Coppice Lea Care Home with Nursing

Tel: 0808 137 1499

Coppice Lea Care Home with Nursing is conveniently situated near the M25, and the towns of Reigate and Redhill, Coppice Lea is close to the attractive villages of Merstham and Bletchingly. London is just half an hour away by train Coppice Lea is registered with the Care Quality Commission to provide both short and long term care to elderly people who require residential or nursing care.

Coppice Lea is situated beneath the Surrey Downs and is set in five acres of landscaped and wooded grounds.

This Victorian house was originally built in the 1880’s and has been beautifully refurbished and extended to provide fifty nursing beds.

All bedrooms are of a pleasant size and afford splendid rural views, they have attractive en-suite facilities, colour television and direct dial telephones. All bedrooms are equipped with the latest nurse call system.

Our experienced and qualified care and nursing team deliver care through individualised care plans which are designed in consultation with the individual resident, their family / advocates and a senior member of our nursing team. Care plans are regularly reviewed to ensure that they remain appropriate to a resident throughout their stay with us, ensuring they are adjusted through a person’s changing needs.

Life at Coppice Lea is varied and interesting; we have a dedicated Activities Coordinator who ensures that there is a wide range of activities available. Visits to local places of interest are regularly organised. Speakers are invited to give talks on a variety of topics. Bridge is popular, and residents are encouraged to partake in both craft activities and for those who are “green fingered” gardening is always an option.

Food is an important part of daily life. Residents may select from a varied and quality menu, the daily three-course luncheon always includes a wide selection of home made desserts. Special diets are also catered for. Residents may enjoy morning coffee and afternoon tea in one of our three lounges, the garden or on the attractive terrace.

If you are looking for a truly magnificent and quality assured care home for yourself, a friend or a relative please contact our home manager for further details or to arrange a viewing of this reputable care home.

Owner: Caring Homes Group

Person in charge: Raj Boodhoo (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 50 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: AIDS/HIV • Alzheimer's • Cancer Care • Cerebral Palsy • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Coppice Lea Care Home with Nursing: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Coppice Lea Care Home with Nursing

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2014

Current Recommendations

Recommendation Score: 9.7 (9.717)

The user 'Recommendation Score' (9.7 for Coppice Lea Care Home with Nursing) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Coppice Lea Care Home with Nursing on Tuesday 15 April 2014 by Pete H (Son of Residents)

All the team from the top to the bottom at Coppice Lea have been so helpful in helping mum & dad to settle in to a "new" way of life over these last few weeks, especially as this has been such a big change at their time of life. A very big thank you to all the team.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Coppice Lea Care Home with Nursing on Thursday 30 January 2014 by Denise H (Neice of resident)

To give another family the friendly, relaxed atmosphere that we were able to experience knowing that he was loved and well looked after and happy meant so much to us.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Tuesday 26 November 2013 by Sue V (Daughter of resident)

After three miserable weeks in hospital, unable to return home, and suffering from dementia, we faced yet another change of situation for our mother with trepidation. Two weeks after arriving at Coppice Lea she is more relaxed and taking part in activities with enjoyment. We are surprised at the speed at which the staff have understood her needs and character. She has been welcomed so warmly, as have we.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Coppice Lea Care Home with Nursing on Wednesday 21 August 2013 by David White (Son of resident)

The staff at Coppice Lea cared for my father for seventeen months after he was put on the end of life programme in hospital. They were unfailingly kind, gentle and friendly with him and made his final months much happier and more comfortable (and much longer) than they would otherwise have been. I am pleased to say that I have come to regard the staff as my friends.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Friday 28 June 2013 by Brian D (Husband of resident)

All care and nursing are very good and the management/staff are always cheerful and helpful. Cleaning, laundry and other domestic services are also good. This is easily the best care home we have been into.

Facilities: Excellent

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Review of Coppice Lea Care Home with Nursing on Wednesday 26 June 2013 by Barbara Mogg (Partner)

The staff were very caring and genuinely cared about the welfare of the resident. Mt Raj Boodhoo is splendid. Very high profile around the home, willing to talk to relatives, always talking to staff and obviously respecting them. Room decorated to a high standard and nothing to much trouble to accommodate personal effects e.g. new TV.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Friday 21 June 2013 by Anton S (Husband of resident)

My wife is in Coppice Lea since May 2010. She suffered a severe stroke in 2004. I cared for her, with help, as long as possible. In Coppice Lea she is getting the best care and attention she could possibly get. The nurses and carers are all first class.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Coppice Lea Care Home with Nursing on Wednesday 19 June 2013 by Mary V (Relative)

The staff at Coppice Lea are all kind, caring and hard working. They are extremely patient with the residents, treating them with respect and dignity and so they create a happy atmosphere. The nursing staff always know when residents are unwell they treat the symptoms, then report back to relatives. All the staff are very approachable and willing to sort out any queries. The residents are safe, well looked after and cared for in beautiful surroundings. There are plenty of activities for those residents who are capable of participating. I have not seen all the rooms and facilities, so I don't know if they are all excellent and I have not seen all the activities but those I have seen have been excellent.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Wednesday 19 June 2013 by Carol Stothard (Friend of resident)

Very happy that Miss Cecily Lench is well looked after. Compassionate, caring staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Tuesday 11 June 2013 by Stuart A (Son of resident)

Friendly staff look after my mother extremely well in this well maintained and operated home, in pleasant surroundings. I have no hesitation in recommending it.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Review of Coppice Lea Care Home with Nursing on Tuesday 11 June 2013 by Tracy T (Daughter of resident)

The Manager Raj is very helpful. Grounds, common areas, dining room well appointed and decorated. Gardens well tended.

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Review of Coppice Lea Care Home with Nursing on Friday 31 May 2013 by Les Rundle (Attorney of resident, now deceased)

Sadly, the lady that I am an attorney for has recently passed away. However, during her stay in Coppice Lea she was extremely well cared for. Friendly, helpful staff who were always available to answer questions. She received outstanding care and attention throughout her stay. Coppice Lea Care/Nursing Home is highly recommended.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Tuesday 5 March 2013 by Trevor Comber (Son of resident)

Mother was transferred from East Surrey Hospital to Coppice Lea for palliative care as she had cancer. The staff were all excellent and gave her such extra special care. Words cannot describe how grateful all the family are.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Friday 11 January 2013 by Brian Dougherty (Husband of resident)

My wife has stayed at Coppice Lea twice in the last year, and I have found it to be caring, friendly, supportive home, which I would recommend to any potential user.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Friday 14 December 2012 by Georgina C (Daughter of Resident)

My mother was at Coppice Lea for 2 years, I cannot fault the care she was given. She was allowed to have some of her own furniture so it was nice that her room contained familiar things. Care was taken in dressing her in matching clothes. Her room was cleaned regularly. She had special dietary needs that were discussed with chef which helped her to manage nourishing foods. Although there is a beautiful dining room, she chose to eat meals in her room and was never put under pressure to join others there. There's always entertainment, activities and trips out. My mother just loved being in the garden!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Saturday 8 December 2012 by Carly Forder (grandaughter of the late Violet Cox)

I recommend this care because the carers are really friendly and caring to residents in the home. The carers are also very helpful when you visit a resident in the home. The kitchen staff are also very helpful as well, they cater for the residents needs, if your relative needs certain foods they can order it in for them. The nurse that is on duty on each day/night is also very friendly and helpful.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Thursday 6 December 2012 by Robert Fowler (Son of resident)

Very friendly staff, competent, caring. Very impressive building.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Wednesday 10 October 2012 by Paul Hayward (Son-in-law of resident & daughter of resident)

On Arriving over 2 years ago the welcome was amazing everyone was made to feel welcome and this has remained throughout my father-in-laws stay. There is always a friendly welcome, always smiles from the staff and nothing is too much trouble. The menu/quality of food is excellent and the surroundings amazing. A big thank you to all at Coppice Lea

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Coppice Lea Care Home with Nursing on Wednesday 3 October 2012 by William R (Son of resident)

Coppice Lea is a very friendly home. Decor very pleasing. Laundry and cleanliness very good. The nursing care is excellent, on arriving my mother had a huge bed sore, after one year of constant care and attention her skin returned to normal. Her 3 1/2 years at Coppice Lea have been very happy, a lovely place to end her years.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Wednesday 15 August 2012 by Alexander W (Resident)

I was received into the care home easily by the staff and management with good grace and care. My room is kept clean and tidy, towels changed daily, bed linen also changed on a daily basis. Shower room and toilet excellent. Food because of my condition I cannot eat hard things, so my food has to be on the soft side, this the staff see to. Press the red button, someone comes in 3 minutes. Excellent house and all the staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Tuesday 31 July 2012 by Sue Lucas (Daughter of Resident)

We needed to choose a care home for our father at short notice and we were delighted to find Coppice Lea. Our father has dementia and complex medical needs and we have been impressed with the high standards of care he has received from all the staff. We are very pleased that we chose Coppice Lea and grateful for the care he has been given.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Tuesday 31 July 2012 by Alison H (Daughter of Resident)

I recommend.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Review of Coppice Lea Care Home with Nursing on Monday 30 July 2012 by Barbara M (Friend of Resident)

Coppice Lea is a delightful building run like a friendly family hotel. The team without exception are most caring, kind and understanding with patients and families. You are always made to feel welcome and part of a very well-run team.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Friday 27 July 2012 by Maryrose K (Daughter of Resident)

A very caring nursing home and an excellent nursing team, especially Daisy and Agges who worked so hard to improve on my father's failing health, in a few short weeks he was at Coppice Lea. If there was a problem we needed to know about we were always contacted promptly. They were also very caring and understanding to us when we were sad and down about our father.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Thursday 19 July 2012 by Eve R (Wife of Resident)

Husband liked his stay. Friendly, safe, good food, good care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Thursday 19 July 2012 by E V (Relative of Resident)

Nawakkie seems to understand about Alzheimer's and dementia and how to treat the residents, in order to keep them calm and less worried or anxious. The nurses and carers in the home take over all the responsibilities, so there is nothing for the residents to worry about.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Thursday 12 July 2012 by Carol Stothard (Carer of Resident)

Always a pleasant and caring atmosphere and the staff are professional, attentive and kind.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Wednesday 11 July 2012 by Anne D (Daughter of Resident)

Nurses and carers are excellent. Staff very attentive and have a thorough knowledge of my mother's needs. The nursing staff are always available and give the details of my mother's health, and the room is kept clean and tidy. The carers dress and clean my mother to high standards and everyone has a friendly attitude. The manager listens to me and sorts out issues promptly.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Wednesday 11 July 2012 by Eric M (Resident)

Good care.

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

Review of Coppice Lea Care Home with Nursing on Wednesday 11 July 2012 by Sally Williams (Daughter of Resident)

This is a lovely care home. The nurses, carers and staff are all very pleasant, caring and hardworking and very patient too.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Coppice Lea Care Home with Nursing on Monday 9 July 2012 by Anton Scheck (Husband of Resident)

Management and staff very good. Care and nursing excellent.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Recommendation for Coppice Lea Care Home with Nursing


Please note this form is only for Recommendations & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required. Fields marked in red are required



Your Personal Details


These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.



Your Recommendation & Rating


This information will be published on the website.

(please edit if you wish)

 

(eg Care Home Resident, Activity Coordinator, Care Home Purchaser)



Please enter a minimum of 200 characters

Character count
0


(Please include as much information as possible & avoid using names)


Please complete each of the following options



(Please do no enter spaces)



I certify that this recommendation & rating is my genuine opinion of Coppice Lea Care Home with Nursing and in submitting it I agree to the terms of website use (carehome.co.uk/terms), which I have read and fully understand.







Job Vacancies

There are no jobs posted yet for Coppice Lea Care Home with Nursing

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2013

There are currently no Care Home Idol entrants who have performed at Coppice Lea Care Home with Nursing