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Holly Lodge Nursing Home, Camberley, Surrey
Holly Lodge Nursing Home
Holly Lodge Nursing Home

Holly Lodge is surrounded by woodland and is set in its own landscaped grounds. This purpose built luxurious home has been designed to offer specialist nursing care for elderly residents suffering from Alzheimer’s and other related dementia conditions.

Holly Lodge provides 24 hour nursing care and each resident has an individual care plan.

Accommodation at Holly Lodge is offered in bedrooms with en-suite facilities, telephone and TV points, thermostatic radiators, smoke detectors and 24 hour nurse call system. Residents are welcome to bring their personal effect and small items of furniture. Other communal areas include a spacious lounge on each floor, and a dedicated activities room.

The home has a sensory garden which has been carefully designed to provide a stimulating environment, featuring plants chosen for their colour, scent and feel.

A menu providing excellent choice and variety is offered with special diets being catered for.

The activities team provide a wide range of stimulating activities.

Family and friends are welcome at any time.

Please visit the website for more details.

Group: Forest Care Ltd

Person in charge: Caroline Walker (Registered Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Chinese - Cantonese, Spanish; Castilian, Portuguese, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Holly Lodge Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Holly Lodge Nursing Home

2 Bed Vacancies
(Dementia/Alzheimer's)
posted 27 Mar 2015

Awards / Recognitions

There are no awards/recognitions posted yet for Holly Lodge Nursing Home

Current Recommendations

Recommendation Score: 9.2 (9.215)

The user 'Recommendation Score' (9.2 for Holly Lodge Nursing Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Holly Lodge Nursing Home

Right from my first visit to have a look at its suitability for my friend and I were made very welcome. We were given a tour of the home, explained about the care, activities any special diet etc. My husband has been a resident for 4 weeks, he is fully dependent, settled in, the staff are very caring when I go to reception. The office staff and I always have a word and chat. The medical side is well conducted nothing is to much trouble. I am very impressed as are my family and friends.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary Bowler (Wife of Resident/Service User) on Wednesday 8 April 2015.

Review of Holly Lodge Nursing Home

I would recommend this home for it's professional approach to all aspects of care towards the residents and to their relatives. Apart from this their friendly and helpful attitude towards both the residents and visitors is constant and the fact that there access to the home at anytime ensures that visitors feel welcome. The nursing care and cleanliness is beyond reproach.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Susan H (Wife of Resident/Service User) on Monday 30 March 2015.

Review of Holly Lodge Nursing Home

Having looked after my mother for several years at home having a good understanding of Alzheimers and its stages, I know that my mum is in the best possible place that she could be and that's at Holly Lodge. We have experience of other homes that just can't compare. I am particularly impressed with all the long term staff, gardener, maintenance staff, nursing and care staff, kitchen, laundry staff and the management. I am always kept informed of mums wellbeing and have great confidence that mum could not be better looked after with dignity at all times. The whole atmosphere with the carefully selected staff gives Holly Lodge a family feel which is extremely comforting to know when I am not there. Holly Lodge is truly and excellent home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Fiona M (Daughter of Resident/Service User) on Tuesday 17 March 2015.

Review of Holly Lodge Nursing Home

I would not hesitate to recommend Holly Lodge. The staff go out of their way to help and care for the residents. The activities really help to make the residents lives more fulfilled.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by P Jane Beck (Daughter of Resident/Service User) on Thursday 5 March 2015.

Review of Holly Lodge Nursing Home

Beautifully situated and surrounded by woodland. Visitors are made welcome at any time by friendly staff. Holly Lodge gives the feeling of being in a 5 star hotel.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Patricia N (Wife of Resident/Service User) on Thursday 19 February 2015.

Review of Holly Lodge Nursing Home

My mum (Ann Abrey) had been staying at Holly Lodge for almost 5 years and within that time mum had progressed through the dreadful disease, Alzheimer's. At every stage of mum's disease, the staff were always to caring and understanding and made mum's time at Holly Lodge a very pleasant one. The staff were always so happy and approachable and I would even go to say that I have myself made some friends that I will never forget. The home has always been very clean and tidy with regular decorating going on. Not only is there a lot of of respect for the residents, but the grounds and home have that same level of respect. I would most definately recommend Holly Lodge and the wonderful staff. When ever mum was poorly, no matter how small that may be, the staff always kept me informed. Unfortunately mum took a turn for the worse at Christmas and sadly passed away on the 10th January 2015. The staff have been amazing and kept mum comfortable and retained her dignity right up until the end. Thank you so much to everyone at Holly Lodge who made mum so very happy and so comfortable for the last 5 years of her life. We shall never forget you xx

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Holly Lodge Nursing Home? Extremely likely

Submitted by Catherine Wootton (Daughter of Resident/Service User) on Tuesday 3 February 2015. Review relates to January 2015.

Review of Holly Lodge Nursing Home

My father has been in Holly Lodge for 5 years - all the nursing staff have been professional, cheerful and so caring. Their nursing skills have been very high - as dad's health has deteriorated and he has become bed-bound, he has been turned regularly so no bed sores have developed; and such care and patience shown in feeding and hydrating him. All the support staff, from cooks and handyman to OTs are always so polite and cheerful, and look after the family too.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Nicola P (Daughter of Resident/Service User) on Thursday 29 January 2015.

Review of Holly Lodge Nursing Home

I thank my 'lucky stars' for finding Holly Lodge Nursing Home, knowing that my wife (Mrs Rita Keen) is in safe and caring hands for 24 hours each and every day. The entire building is spotlessly clean and the staff are caring in every respect. I would not hesitate to highly recommend Holly Lodge Nursing Home 100 percent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Alan Keen (Husband of Resident/Service User) on Tuesday 27 January 2015.

Review of Holly Lodge Nursing Home

My mother has been a resident for about two years and I have been extremely pleased with this choice of home. The staff are very kind, patient and caring, and they skilfully deal with sometimes difficult behaviours of residents. Cleanliness is excellent, rooms are comfortable and the food is excellent, drinks/snacks are regularly served.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by James D (Son of Resident/Service User) on Friday 4 April 2014.

Review of Holly Lodge Nursing Home

Following a disastrous stay in a previous care home, we were keen not to make the same mistakes again. We couldn't have chosen better than Holly Lodge. The home is purpose built, light, bright and modern. As a family, we were always welcomed with a hello and a smile from whoever we met when we came through the door – from kitchen staff to management, and we experienced this pleasant atmosphere as constant throughout the home. The staff were unfailingly kind and caring where my mother in law was concerned, even when they were clearly very busy. When we visited and sat in the lounge, we were constantly reminded by activities around us, that staff were carrying out difficult tasks with residents who were at times very challenging, and we were impressed by their never-ending patience, kindness and good humor. The staff clearly care about the residents well-being. She was always impeccably clean and well-dressed (right through to make-up!). There was never a whiff of incontinence throughout the home! If there were any changes in her state of health we were always contacted. We were touched that 2 members of staff even attended her funeral. Dementia is horrible for the person with the condition and, as we know, for families to witness. The best we could hope for was that during the last months of her life she would be comfortable and cared for with kindness, respect and dignity in pleasant surroundings. We feel this was achieved in abundance at Holly Lodge.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elaine Falkner (Relative of Resident/Service User) on Tuesday 29 October 2013.

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Joan

Joan Doyle

Job Title: Home Administrator

Joined: 2012

Description:

Joan has worked at Holly Lodge since 2012, she loves the constant interaction with staff, families and residents making them feel very welcome.

Caroline

Caroline Walker

Job Title: Home Manager

Joined: 2012

Description:

Caroline has been in the care industry since 1995 and joined us in 2012. She is proud to lead a highly skilled and dedicated team which brings much happiness to our residents.

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Holly Lodge Nursing Home