Knowle Park, Cranleigh, Surrey
Knowle Park, Cranleigh, Surrey
Knowle Park, Cranleigh, Surrey

Knowle Park is a magnificent early 19th century Manor House on the outskirts of Cranleigh, Surrey, that has been lovingly restored to provide residential and nursing care of distinction for up to 43 elderly ladies and gentlemen.

During the restoration process great care was taken to retain period features and, as a result, this care home has a truly bespoke ambience. Residents’ bedrooms and communal areas alike benefit from high ceilings, grand proportions and an original style that simply cannot be replicated in more modern buildings. In addition to the beautifully restored Manor House, residents at Knowle Park enjoy large gardens with extensive views over the Surrey countryside.

Knowle Park offers a full range of residential and nursing care support, including trial stays, respite breaks and convalescent care as well as long term care. Residents are encouraged to bring important personal possessions to personalise their rooms. Knowle Park operates an open visiting policy, where residents and loved ones may visit at convenient times. In common with all of our care homes, Knowle Park’s manager has a qualified nursing background. The home is fully registered with the Care Quality Commission and has ISO9001/2000 and Hospitality Assured accreditation.

Group: Caring Homes Group

Person in charge: Bernie Allen (Home Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 46 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 32

Shared Rooms: 7

Rooms with ensuite WC: 32

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own Furniture if required • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Knowle Park: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 9.6 (9.638)

The user 'Review Score' (9.6 for Knowle Park) is based on 22 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Knowle Park

Both parents moved in last summer- Dad with terminal cancer and mum with dementia. Dad passed away in March and the care and consideration shown by the staff could not be faulted. As a family we are deeply grateful. Mum continues at the home being really well looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

We highly recommend the home. Top class staff and entertainment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Knowle Park

A wonderful home providing first class care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

A high quality nursing home which is set in beautiful countryside. Room sizes are of a good size and most have good outlooks. The staff are a most pleasant group who provide the care needed always with a smile! The quality of food is excellent. I would not choose any other place.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Knowle Park

Great level of care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Knowle Park

Staff all helpful and caring, my aunt always says she is very happy here. Any small issues are normally dealt with promptly and efficiently.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Knowle Park

A lovely place with friendly helpful staff. I would recommend this care home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Knowle Park

Lovely staff who interact with residents much more than other homes occupied by other relatives.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Knowle Park

Highly professional, compassionate care provided to my mother i.e. extremely comfortable surroundings by teams of cheerful, motivated care staff in a lovely homely setting.

How likely would you be to recommend Knowle Park? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Knowle Park

Came for respite holiday, then later came back to stay.

How likely would you be to recommend Knowle Park? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

My mother is very well cared for in exceptionally beautiful surroundings. Everyone is extremely caring, helpful and cheerful. Lovely home cooked food. After her stroke I couldn't want any thing better for her.

How likely would you be to recommend Knowle Park? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Knowle Park

I have settled in very well with my husband who is here as well.

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

Come in for respite and decided to stay.

How likely would you be to recommend Knowle Park? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

My wife Dorothy Sharp has been resident since January 2015, and I understand from discussions with friends that Knowle Park is the best care home in the district.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Knowle Park

I recommend this care home for the quality of care, comfort and excellence of the surroundings. I appreciate the way that the staff are always friendly and accessible and the food choice is perfect. I also recommend that the televisions are upgraded to flat screens. The quality of the TV is important tome and mine was not up to today's standards for viewing.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

I was made to feel very welcome and looked after very well in the few days I spent there.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

The staff. They respect my father's dignity and treat him with unfailing kindness. The house and grounds are always immaculate.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Knowle Park

My granny-in-law stayed at Knowle Park after an illness and loved it so much she decided to go back as a resident. The staff are very caring, friendly and attentive. When I asked Granny how she liked it there she simply said "Oh its wonderful!" That made us all very happy indeed1

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Knowle Park

Came for respite care at first, later needed full time care and came here because she enjoyed the first experience. The staff are all very friendly and very kind.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

Friendliness of staff, comfy accommodation, wonderful situation, caring staff, good food, good atmosphere, clean.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Knowle Park

Knowle Park is in a lovely setting and feels very homely inside. My grandmother's condition has improved significantly since admission there, which is testament of the excellent care she receives. The staff are very caring and patient.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Knowle Park

My father spent the last 7 weeks of his life in Knowle Park where he was looked after with great care and respect and compassion. Every resident is treated as an individual. My father was extremely happy there. The only area he felt could be improved was the standard of the food which he found to be rather bland and not very tasty. The staff are delighted and encourage residents to live as independently as possible. There is no feeling of being institutionalized, more of being in a high class hotel.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Knowle Park

Job Vacancies

Receptionist - weekends

To Be Discussed (Care Home / Nursing Home • Part Time)
Cranleigh, Surrey

Care Assistant

To Be Discussed (Care Home / Nursing Home • Full Time)
Cranleigh, Surrey

Care Assistant - Flexible Hours Available

To Be Discussed (Care Home / Nursing Home • Full Time or Part Time)
Cranleigh, Surrey

Domestic Assistant - Part Time

To Be Discussed (Care Home / Nursing Home • Part Time)
Cranleigh, Surrey

Staff Profiles

Bernie

Bernie Allen

Job Title: Home Manager

Joined: 2014

Description:

As Home Manager at Knowle Park, Bernie Allen leads a professional staff team of 57 in delivering the highest standards of residential and nursing care for 46 elderly ladies and gentlemen.

Bernie has amassed over forty years experience of working in Health and Social Care at all levels, from individual support to senior management roles across both the public and independent sectors. His previous roles have included working as head of mental health and community health services for the NHS in Sussex. Prior to joining Knowle Park, Bernie worked as manager of Oaken Holt in Oxford and for eight years as one of the Lord Chancellor’s Visitors, at the Department of Constitutional Affairs.

In this capacity Bernie advised the Court of Protection on matters relating to the protection of people with brain injuries, mental health issues, learning disabilities and old age psychiatry. He had the opportunity to visit care homes, hospitals and nursing homes across the country, an experience that helped him to develop a clear understanding of best practice in care.

Delivering excellent care to every resident at Knowle Park is Bernie’s number one priority and he firmly believes in involving residents and their families in every aspect of the care they receive.

When away from Knowle Park, Bernie enjoys the combined town and country lifestyle that Surrey provides. In his spare time he also enjoys fishing and golf and making the most of the picturesque Surrey countryside.

Care Home Idol 2015

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