Oakcroft House Nursing Home, West Byfleet, Surrey
Oakcroft House Nursing Home
Oakcroft House Nursing Home

Oakcroft House Nursing Home employs a professional team of dedicated staff who provide residents with a wide range of care provision, from long term to respite stays, all personalised to support the individual.

The large house boasts many areas for residents to spend time in, and welcome friends and family into the home. With wheelchair friendly pathways throughout the large garden, the surroundings and sensory gardens are ideal for enjoying the summer months.

The chef produces tasty seasonal meals every day to ensure residents eat delicious food.

Regular activities such as bird watching, music therapy, and gentle exercises are organised to keep residents active and engaged with the home community.

Group: Bupa Care Homes

Person in charge: Oggie Gelacio (Interim Home Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 42 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Head/Brain Injury • Parkinson's Disease

Languages Spoken by Staff (other than English): Spanish; Castilian, Tagalog

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Oakcroft House Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.3 (9.347)

The user 'Recommendation Score' (9.3 for Oakcroft House Nursing Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Oakcroft House Nursing Home

I received kind and considerate care of the highest standard from every staff member in the home.

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oakcroft House Nursing Home

This home is excellent. The staff are so kind and helpful, I cannot recommend them highly enough to everyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oakcroft House Nursing Home

The staff are so nice and many of the staff have been there for years. My father was in the home 13 years ago before he died, and some are still there. (that has got to say something)!

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Oakcroft House Nursing Home

When my nan was moved to Oakcroft House, Oggie the care home manager took the stress off of me and the whole experience was made seamless, and I could not thank him enough. He went to visit my nan in hospital before she was transferred to the nursing home, she had a huge bed sore and within weeks was completely gone when being cared for at Oakcroft. The staff have been absolutely wonderful and treated her with the up most respect and dignity leading up to her final days. A BIG thank you to all at Oakcroft.

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Oakcroft House Nursing Home

The care and staff are first class. Very caring and friendly. The management team is exemplary.

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oakcroft House Nursing Home

I cannot recommend Oakcroft House highly enough. The level of quality and care is outstanding.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oakcroft House Nursing Home

Staff are so friendly and caring. Food is excellent. Clean environment.

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Oakcroft House Nursing Home

My husband Peter suffered a major stroke in November 2010 and stayed at home for two years be we were then told that he needed full time care in a nursing home. Carers do not have sufficient nursing knowledge to cope with Peter's deteriorating condition. The whole family were devastated with the news. However the staff at Oakcroft House have been excellent and take care of him with dignity and respect. I visit twice a day spending all afternoon with Peter so I see what goes on and they really do provide excellent care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Oakcroft House Nursing Home

During my stay at the above nursing home I have received very good care following my stroke. from day one I have had encouragement and support from all members of staff in my rehabilitation.

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Oakcroft House Nursing Home

We are very pleased with the care our Mum receives at Oakcroft House. It is a very well run, friendly home with lovely polite staff who go the extra mile to ensure the residents are safe and well cared for. The food is excellent and it is a very homely environment, which we, as family, are made to feel welcome when visiting.

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Oakcroft House Nursing Home

The best nursing home in Surrey. The staff created a homely, caring and friendly environment. All staff offer excellent service. The food is delicious. Staff are always available when I need assistance.

How likely would you be to recommend Oakcroft House Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oakcroft House Nursing Home

My wife Nora Rhodes has been in Oakcroft House , West Byfleet for 7 years. She has been very comfortable and well looked after. The staff have always shown a lot of compassion and love and cared for her in a very wonderful way . She has become very attached to the staff and Oakcroft House. This has gone a long way to ensure she copes with her difficult situation.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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