Sunrise of Weybridge, Weybridge, Surrey
Sunrise of Weybridge, Weybridge, Surrey
Sunrise of Weybridge, Weybridge, Surrey

Sunrise of Weybridge vibrant community is located in the prestigious Surrey town, close to Queens Road shops and restaurants. They offer a wonderful environment in which to live, however it’s a vast, dedicated team of skilled care managers, housekeepers, chefs, activities coordinators and others that make Sunrise of Weybridge the preferred choice for so many. Residents can enjoy secluded landscaped gardens, while a newly extended Reminiscence neighbourhood offers a specialist team to care and support those with memory impairment. The community is ideally located close to road and rail transport links, allowing for easy access by friends and family.

Group: Sunrise Senior Living

Person in charge: Tracey Wilson (General Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 113 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Speech Impairment

Admission Information: Ages 60+.

Single Rooms: 73

Shared Rooms: 20

Rooms with ensuite WC: 93

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Sunrise of Weybridge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.7 (8.701)

The user Review Score of 8.7 for Sunrise of Weybridge is based on 13 Review/Recommendations. This Review Score of 8.701 is made up of 4.471 Points relating to the ratings and 4.23 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother is very well looked after by caring staff. She has settled into the social activities and staff have helped her to do this well. They meet with us regularly and any worries are discussed and sorted. I would recommend Sunrise Waybridge highly for an elderly person.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We would recommend this providing you can afford it and are prepared for increasing costs over time.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Although I only spent 3 week at Sunrise on respite care, I was treated with first class care and attention. The staff were quite delightful and nothing was too much trouble for them. Sunrise provided first class accommodation in warm and pleasant surroundings. Meals were excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy indeed with the month that my husband spent with you. It gave me the opportunity to reflect on my own role as a carer and decided how best we as a couple could manage out lives with my husbands Parkinson's and other health issues. I was able to do this, safe in the knowledge that he was being cared for expertly. A positive experience for us both.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I enjoy going out for walks when I want to.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am happy living here and enjoy all the company. I enjoy going to church.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

I am very happy here with lots of things. The staff are very helpful and I enjoy the trips out.

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

It's nice! I like some of the residents.

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I couldn't be happier here.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Everybody is very helpful and nothing is ever too much trouble when I ask for anything.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We have found the staff to be, without exception, friendly helpful and competent. The advantage to my mother of being able to have all of her own furniture, possessions etc around her is invaluable to how well she is settling in.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My late father only experience Sunrise for three months before he passed away unexpectedly. I have to say this care home is the best I have ever seen. My father felt at home very quickly and was received with an incredibly warm welcome. He made friends very quickly with residents and staff. The home itself is like a five star hotel with great activities for everyone. The family just wish we moved him earlier. I recommend this home to anyone and it should win an award.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

On arrival I could do little for myself but as a result of caring and kindness of carers I was within 3 weeks able to mange most things slowly for myself. I had arrived 5th May 2014 and within 6 weeks I could manage everything myself and was ready to go home but before doing so developed a hernia. Delayed operation and recovery time delayed my departure until July 15th 2015. It is the belief of my son Stephen who researched all the care homes within a wide area that Sunrise Weybridge was the best, I now agree with that. This reflects well on senior management despite (I suspect) tight budgeting restrictions.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Sunrise of Weybridge

Job Vacancies

Care Assistant

£8.10 (Care Home / Nursing Home • Full Time)
Weybridge, Surrey

Staff Profiles

Tracey

Tracey Wilson

Job Title: General Manager

Joined: 2014

Description:

I am a registered nurse who has worked in the NHS for over 30 years, the latter 10 years in senior management roles overseeing older peoples services. I then worked in the independent sector in Care Home Management before joining Sunrise Senior Living in June 2014. I'm keen to continue to build on the great work the current team has been providing to improve the quality of life for older people.I also have a Masters Degree in Management and a Teaching Qualification and want to use this knowledge and skills to ensure that residents receive evidence-based, personalised care. I'm excited to be working with Sunrise and I'm looking forward to working with the principles of Sunrise, which I am passionate about.

Candice

Candice O'Neill

Job Title: Assisted Living Co-ordinator

Description:

I am responsible for the care and wellbeing of my residents and my team. My role to ensure that we co-ordinate our carers to deliver excellent individual care and to ensure we meet the specific, individual needs of our residents at Sunrise of Weybridge.

I have worked in the care industry since 1998, working with a vast number of different people and different needs. I have worked for Sunrise Since January 2015 and I am proud to be part of a team with such high standards and values. I am passionate about providing excellent care and making a positive difference to people’s lives.

Sarah

Sarah Fuller

Job Title: Deputy Manager

Description:

Prior to working at Sunrise, I cared for people with dementia as a domiciliary carer. The Sunrise principles of service ensure that our residents receive excellent care, which is something I am very passionate about. I have worked in both our assisted living and dementia neighbourhoods and feel very lucky to have met such lovely residents. I have particularly enjoyed listening to the stories about their interesting lives. My favourite part of my day is when I arrive at work and see the morning smiles on our residents' faces.

Mary

Mary Chaplin-Smith

Job Title: Activities and Volunteers Co-ordinator

Description:

Laughter, happiness and fun are the key to making the Residents enjoy their lives at Sunrise. The rewards for this are enormous and that’s the goal that I want myself and my team to achieve on a daily basis.

Will

Will Burke

Job Title: Director of Community Relations

Description:

Working at Sunrise of Weybridge is incredibly rewarding. I see families on a daily basis having to make incredibly difficult decisions for themselves or their loved ones. I am able to guide them through the process with confidence knowing that we are able to offer the best standard of care in this beautiful setting. The true reward is seeing someone who was struggling at home prove our mission in practice; ‘To Champion Quality of Life in All Seniors’.

Nicki

Nicki Mercer

Job Title: Community Relations Associate

Description:

I joined Sunrise in September 2010, as a Care Manager in Bournemouth, in 2012 I transferred to a new role as a Community Relations Associate, supporting the Director of Community Relations. I moved to the Weybridge community in 2014. My new role enables me to meet and greet new residents and their families and get involved in events for residents within the Weybridge community. I enjoy getting to know residents before they move in and helping them settle in and become part of the Sunrise family. I enjoy my role and love that every day is different!

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Sunrise of Weybridge