Warrengate Nursing Home

2 The Warren, Kingswood, Tadworth KT20 6PQ

Warrengate Nursing Home, Tadworth, Surrey
Warrengate Nursing Home, Tadworth, Surrey
Warrengate Nursing Home, Tadworth, Surrey

Warrengate

The home is situated in a quiet private road in the village of Kingswood and close to amenities.

Warrengate is registered for 40 residents, all having their own room and over half with their own wet room.

Their garden is suitable for those who use a wheelchair and those who like to wander. Specially chosen plants stimulate the senses and seating areas.

A person centred approach to care is the aim to enable the residents to maintain their current skills as long as possible. The High standard of care is maintained by regular auditing and observations of care from the Registered Manager. In house training is completed and monitored.

Meals are cooked daily with fresh ingredients by a permanent chef. Choices are available at each meal.

GP house calls are requested when required. They also have a community dentist, optician, podiatrist who visit regularly.

Community Physiotherapists, Occupational Therapists, Speech and Language Therapists (SALT), Palliative Care Specialists, Tissue Viability Nurse Specialists and Parkinson's Nurse Specialists are all available too .

Owner: Claremont Care Services

Person in charge: Rita Collier (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 60 to 100.

Languages Spoken by Staff (other than English): Bulgarian, French, Lithuanian, Polish, Romanian

Single Rooms: 40

Shared Rooms: 0

Rooms with ensuite WC: 38

Weekly Charges Guide: Nursing Care Single £850 – £1100

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Warrengate Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.8 Warrengate Nursing Home has a Review Score of 8.8 (8.833)

The Review Score of 8.8 (maximum of 10) for Warrengate Nursing Home is based on 7 Review/Recommendations in the last 2 years. This Review Score of 8.833 is made up of a Quality Score of 4.783 Points (maximum of 5) relating to the rating and a Quantity Score of 4.05 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.833 for Warrengate Nursing Home is based on 7 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.783 for Warrengate Nursing Home is calculated as follows: ( (66 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 83 Ratings = 4.783

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.05 for Warrengate Nursing Home is calculated as follows:

      1. 7 Positive Reviews = 3

      2. 0.1 x 7 Positive Reviews = 0.700

      3. (7 Positive Reviews ÷ 40 Registered Beds) x 2 = 0.350

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Warrengate Nursing Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Warrengate Nursing Home

  • Daughter of Resident/Service User
    4
  • Wife of Resident/Service User
    2
  • Partner of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

7 Reviews is 4.8 out of 5

Under the present management, the level of care, treatment and friendliness has been excellent at all times. The carers are always cheerful, kind and considerate. The meals are interesting and varied and are enjoyed, as are the puddings. The kitchen staff are always friendly and helpful. The cleaners too are cheerful and friendly. The office secretary is always welcoming, cheerful and very friendly. The overall standard of Warrengate Nursing Home has improved under the excellent management who is always approachable.

How likely would you be to recommend Warrengate Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

An excellent, well-run, specialist dementia care home. The team have worked tirelessly to settle Mum and care for her with dignity. She has late-stage dementia and needs round the clock care for a range of issues. A special mention is The Nursing Home Manager who is an excellent advocate for Mum and her family.

How likely would you be to recommend Warrengate Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff couldn't have been more friendly and helpful when we visited looking for a place for mum. Their pride in the home and the care they provide was evident. The home is always clean, mum is very happy there. The staff go out of their way to ensure that the residents are doing well, always checking they are eating and making something, especially for mum as she doesn't eat meat.
Her room is lovely, like a hotel room. She is always dressed in clean clothes,with freshly washed hair. They provide a wide range of activities every day and we have already seen a marked improvement in mum's demeanour since she arrived there, becoming happier and more engaged with the people around her.

How likely would you be to recommend Warrengate Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since moving Mum to the home at the beginning of July 2016, the staff have been very kind and friendly towards her. The subsequent difficulty with her hearing has been dealt with by all the members of management and staff with utmost kindness and consideration.

How likely would you be to recommend Warrengate Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I cannot fault Warrengate Nursing Home my husband has been in Warrengate since Nov 2015, myself and family have gone at different times, the carers are so good with each one in the home. I've been at meal times, early morning, they're washing floors, changing beds, they have had two BBQ's this year out in their lovely gardens, it just feels like home from home. They always have a smile when you visit even though there are some difficult days, I wish I could reward them in some way. You only read about the not so good homes, not the ones that are good, the manageress, also the owner finds time to talk to all in the home.

How likely would you be to recommend Warrengate Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When visiting Warrengate Nursing Home always fresh and clean. Staff are helpful and friendly. Mum always clean and cosy. Always thing going on.

How likely would you be to recommend Warrengate Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On my visits, I am greeted well and friendly staff and made to feel welcome. I am impressed with all the staff in the time and care that they give to residents treating them as individuals. The activities are varied and targetted on individuals capabilities on a one to one basis as well as some group activities. Staff keep me well informed on health issues. The catering is excellent and presented in an attractive manner.

How likely would you be to recommend Warrengate Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

November 2012

5 stars environemntal health

Recipient: Warrengate Nursing Home

Date: Wednesday 28 Nov 2012

more details

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Care Home Idol 2016

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