Claydon House Care with Nursing, Lewes, East Sussex
Claydon House Care with Nursing, Lewes, East Sussex
Claydon House Care with Nursing, Lewes, East Sussex

Claydon House Care with Nursing is a refurbished Victorian property, with scenic gardens and an experienced team able to offer residential, nursing and dementia care.

Professionals are committed to maintaining an attractive and restful environment for residents and visitors alike, so that they can enjoy a high quality of life based upon dignity, privacy and independence.

There are purpose-designed areas for residents with dementia and all staff understand the benefits of an individualised approach to care.

Group: Caring Homes Group

Person in charge: Karen Grainger (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 49 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 49

Rooms with ensuite WC: 49

Facilities & Services: Respite Care • Separate EMI Unit • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Claydon House Care with Nursing: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 24 Aug 2015

Please call 01273 474844 for further information on the current Bed Vacancies at Claydon House.

Current Reviews

Review Score: 9.6 (9.602)

The user 'Review Score' (9.6 for Claydon House Care with Nursing) is based on 22 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Claydon House Care with Nursing

My mother has been a resident at Claydon House for 9 years. She has just celebrated her 100th birthday. The staff worked very hard to give her a wonderful party, which I and all the family hugely appreciated and which made my mother very happy. The staff are really lovely. They are sensitive and kind and treat my mother with dignity and affection. The chef deserves a medal. He not only provides delicious, nutritious food but is always gentle, kind and flexible. The activity coordinators, the nursing staff and care staff, the house keepers, laundry, kitchen staff are brilliant. Many thanks to all.

How likely would you be to recommend Claydon House Care with Nursing? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Claydon House Care with Nursing

I came to view Claydon House and Karen the manager was excellent in her tour of the home and knowledge of the residents. The ambience was very calm and it was noticeable how there was excellent interaction between staff and the residents. The home has a quiet calm about it and the staff are very good with their changes. They have made themselves aware of my aunt's needs and preferences and cater for them well. The menus are varied and my aunt is eating well and gradually settling in her new home. Flexibility has been good for family visits.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Claydon House Care with Nursing

Having moved into my 95th year am most impressed by the genuine caring attitude of people so much my junior, whatever race, gender or faith. Good examples by some who profess no religion.

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Claydon House Care with Nursing

The activities ladies Glynn and Lori are outstanding. I now really look forward to my visits to find out what dad has been up to!

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Claydon House Care with Nursing

My mother went into Claydon House for respite care after a fall in her home. All the staff here are fantastic, sweet and kind, especially manager Karen Grainger, deputy Tracey Jones, Lori Woolgar, Michelle Dunn and Vanessa Redford. Thank you for looking after my mum!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Claydon House Care with Nursing

I am most impressed by the Senior Housekeeper Sandra. She is unfailingly pleasant and efficient, within the bounds of her limited equipment (apparently one washing machine and one drier, both of which break down from time to time, for up to 48 residents). Despite these problems, Sandra and her team manage to deliver clean clothes correctly to my husband, whose shirts she always irons. She is quite often found to be working late without complaint and does a really good job.

Claydon House Care with Nursing

Since my mother has been in this home she is happy and content, her personal hygiene is catered for, it gives us as a family peace of mind that she is being well looked after. The staff are lovely and friendly and we are made to feel very welcome when we come to visit. They have great activities and include all residents. I would happily recommend this home it gives us peace of mind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Claydon House Care with Nursing

Claydon House offers good quality accommodation and nursing care. It also provides an excellent programme of varied activities throughout each week.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Claydon House Care with Nursing

It was a relief to know my wife was well cared for. The staff kept her clean, smart and well fed. My wife was happy and then I was happy to know this.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Claydon House Care with Nursing

Very good, I've been here for 16 years. I like the caring, Christian behaviour. I like the staff and pray for them as they look after me.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Claydon House Care with Nursing

My mother has been there for 21 years, great staff!

Facilities: Good

Care / Support: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Claydon House Care with Nursing

Top quality care home. Very impressed with choice and quality of food.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Claydon House Care with Nursing

Quite simply the best care home we have found.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Claydon House Care with Nursing

My father has been in Claydon House since January 2014. He is very happy and relaxed. The staff are very friendly, happy and professional. They are kind, patient and give my father time. They involve him in activities and outings and encourage him to mix with other residents. They always have something interesting going on eg. music, quizzes, theme days, etc.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Claydon House Care with Nursing

My father seems very happy and is well looked after and always treated with dignity.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Claydon House Care with Nursing

My mother, who is now 99 years old, has been a resident of Claydon House for nine years, during that time she has been very happy and well cared for. In the last year I believe the home has reached even higher standard of care than previously, although it has always been good. The nursing staff and caring staff are absolutely wonderful, as are the chefs and kitchen staff and all the housekeepers. They are a fabulous team and I can't thank them enough for the unfailingly sensitive and kind care they give to my beloved mother.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Claydon House Care with Nursing

This is an excellent care home. Most importantly the staff are first class, they demonstrate real love and affection for the residents, are attentive, friendly and engage with residents as human beings rather than objects of pity. My mother is content, well looked after and safe and I would recommend Claydon House to anyone looking for a care home for a friend or family member with dementia.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Claydon House Care with Nursing

Each time I visit Claydon House I am always impressed with the staff, especially the nurses who always make time for us. Always so clean and none of the 'smells' etc you associate with hospitals and care homes. Menu's seem varied so always a choice. My sister is always treated with dignity and respect. Overall completely happy with Mary's care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Claydon House Care with Nursing

My father has been a resident at Claydon House since early January. He took a while to settle but Karen and her staff have been excellent with him, he is now relaxed and enjoying his time there. They have only just taken on a new entertainment manager so I expect that soon I can also give excellent to that too.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Claydon House Care with Nursing

I found the staff very caring and considerate and my wife enjoyed her stay.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Claydon House Care with Nursing

My mother has been a resident at Claydon House for 8 years. She will celebrate her 99th Birthday in August and is very happy. She is being cared for kindly and sensitively at all times by the lovely staff who are really dedicated to the well being of their residents. My mother is treated as an individual with particular personality traits and her care is tailored to these. I very much appreciate the flexibility of Claydon House. I am able to take my Mother out at a moments notice, wherever I wish which is brilliant. The food is fabulous. Thank You.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Claydon House Care with Nursing

The care and tenderness shown to my mother during her stay through 2 years at Claydon House was exemplary.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Claydon House Care with Nursing

We check all reviews before they are published to ensure that they comply with our Review Policy.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website.

Your Review & Rating

This information will be published on the website.

(please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

If a relative or staff member has assisted a resident/service user to submit the review, please can the relative or staff member provide their name (will not be published) and connection:

EXTREMELY UNLIKELY

UNLIKELY

NEITHER UNLIKELY OR LIKELY

LIKELY

EXTREMELY LIKELY

DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Claydon House Care with Nursing

Job Vacancies

Site Maintenance Officer

To Be Discussed (Care Home / Nursing Home • Full Time)
Lewes, East Sussex

Care Assistant (Day/Night)

To Be Discussed (Care Home / Nursing Home • Full Time)
Lewes, East Sussex

Staff Profiles

Karen

Karen Grainger

Job Title: Home Manager

Joined: 2010

Description:

As manager of Claydon House, Karen leads her professional staff team in delivering the highest level of residential, nursing and dementia care for up to 47 residents.

Karen took a slightly different career path to many of our Home Managers, having originally trained as a Registered General Nurse in the Royal Air Force. She served for six years in total, including time spent at Headley Court, the renowned rehabilitation centre for injured service personnel.

Having gained valuable end of life care experience working as a nurse in a hospice, Karen then spent nine years working for Continuing Health Care, in which time she was promoted to Lead Nurse for West Sussex and recognised for her dedication to customer service and teamwork. This varied experience has seen Karen develop into a highly effective care home manager in recent years, with Claydon House now benefitting from her hard work, confidence and management skills.

‘I feel privileged to be able to make a difference to people’s lives, knowing that the small things we do really matter to our residents and their loved ones.’

As well as spending time with residents and making sure they are comfortable, safe and happy, Karen sees it as an important part of her role to act as a mentor to her team. She firmly believes that a happy, fulfilled and motivated staff team will be in a better position to consistently deliver a high standard of care.

In her spare time, Karen enjoys reading, walking her dogs and keeping fit. She attends a ‘boot camp’ style fitness group as well as classes 2-3 times each week.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Claydon House Care with Nursing

To view the icons please zoom in