Elstree Court Nursing Centre, Eastbourne, East Sussex
Elstree Court Nursing Centre, Eastbourne, East Sussex
Elstree Court Nursing Centre, Eastbourne, East Sussex

Elstree Court has a professional team of carers who are skilled in long-term nursing and palliative care. The home also offers respite and palliative care, with all provision individualised to requirements.

This stylish accommodation has been converted into a care home, being a former private residence, still retaining much of its charm and located in scenic grounds. Period features can be enjoyed in comfortable lounges or the sunny conservatory, an Elstree Court still has stained glass windows.

A balanced food menu includes individual preferences which are assessed upon residents’ arrival, then prepared by an experienced chef using fresh local produce. As well as mealtimes there are light snacks, drinks and night bites also available.

Music, movement, arts and crafts are examples of some of the activities clients enjoy, with many clubs and group sessions, special occasions and a popular summer fete.

Group: Bupa Care Homes

Person in charge: Caroline Soriano (Home Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 41 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Huntington's Disease • Multiple Sclerosis • Parkinson's Disease

Languages Spoken by Staff (other than English): French, Hindi, Polish, Romanian, Tagalog

Single Rooms: 35

Shared Rooms: 3

Rooms with ensuite WC: 3

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Elstree Court Nursing Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.7 (9.716)

The user 'Review Score' (9.7 for Elstree Court Nursing Centre) is based on 34 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Elstree Court Nursing Centre

I love the people in this home. Lovely staff, lovely food like in a restaurant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

I love it there, everybody is nice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

I am a resident for a while and I am feeling part of a family. The staff always make time for me and they are always there when I need to talk with somebody.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

Everything is excellent here. I'm so pampered.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

All the care given to me is excellent. The staff are excellent and very friendly, it's a homely place to live in.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

Standard of Service and Care
My mother who was a very poorly lady, having suffered a stroke and heart attack (minor) was admitted on 2nd March 2015 fro Eastbourne Hospital. She was subject to "end of life care". The staff in general were first class in their dealings with her. I would particularly bring to your attention Yolanda De Castro S/N Stephanie (Night nurse) Ann Dori and Daren Richardson. I would add that S/N Fe was outstanding in the care that I witnessed giving to my mother and other residents. Thank you.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

Staff very kind and helpful. Food very good. Lovely garden activities - very good. Very high standards. Handy for sea front and town, restaurants and entertainment.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Elstree Court Nursing Centre

Superb flat of high standard, food is always tasty, I'm delighted. Staff are wonderful.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

5 star hotel with friends. I love that the rooms are always clean and you have help on hand.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

I will recommend this home because it's safe and friendly. Staff always find the time to chat.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

Annette says she is very happy with all her care in Elstree Court, because all the staff are very caring and compassionate. She can joke and laugh with them just like her family.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Elstree Court Nursing Centre

I am very happy here in Elstree Court. Like the food and staff.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Elstree Court Nursing Centre

I am very comfortable in this room. I like my bed. My room is very huge, and I can accommodate all my family at a time.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Elstree Court Nursing Centre

I'm overall happy here. Everyone is so friendly and patient and they treat you with respect.

How likely would you be to recommend Elstree Court Nursing Centre? Extremely likely

Overall Standard: Good

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

This home has been my home for more than 2 years now. I am very happy being here, everybody is so friendly, warm and helpful. I have excellent care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

You are all lovely. Very nice and friendly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

We were very pleased with the kindness, care and dignity shown to our aunt. She was very happy here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

The manageress runs an effective professional, friendly work ethic. When I arrived I was greeted by a lovely receptionist and made very welcome. Once in Eileen's room was greeted by the lovely Jenny who helped with a problem I had immediately. Staff I met were all kind and nothing was to much!!!. I would like to thank all the staff here for the amazing work they do. x

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Elstree Court Nursing Centre

My dad is a resident at the home and overall I am very pleased with the level of care and support he gets. The staff are always very polite and accommodating. Food is of a good standard.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Elstree Court Nursing Centre

I am spoilt rotten here. I have cooked breakfast pretty much every day. Sausage, Egg, Bacon, Tomatoes etc. I am looked after very well here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Elstree Court Nursing Centre

Excellent surrounds, staff are very attentive.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

My mother has been cared for at Elstree for 12 years and I have found the staff so caring, friendly and helpful. It puts my mind at rest to know my mother is in such good hands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Elstree Court Nursing Centre

The staff at Elstree Court Nursing Home are very nice and kind to my mother who has very bad dementia, she has confusion and the staff are very understanding. They are nice to her even though she can be difficult. The lounges are nice and there are a good range of activities. She has a very nice and bright room and the nurses are all kind to her and so are the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

Elstree Court has a very warm and friendly, welcoming atmosphere. All of the staff are very caring, always polite and helpful. The overall standard of the home is excellent and the staff always seem cheerful in their work. There are various activities for the residents to participate in if they choose to and if not, the staff make sure that residents are not isolated in their rooms; the staff visit and socialise with all the residents frequently.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

I frequently visit Elstree Court and the staff are very warm and accommodating. The home is clean. residents well looked after, may mates nan is very much well looked after. If I have a family member who needs placing in a home I certainly will recommend this home. They are like one family and the food is superb! Staff always ask you if you need a drink and serve you quickly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

I have been here one month - August - and at present the activities are few but when all settles from hols, I feel they will be good. The food is plentiful and mostly satisfactory. The staff are kind, helpful, attentive and always cheerful.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Elstree Court Nursing Centre

The care my mother Edna receives is excellent. The family are so happy that she is being so well looked after and that we chose Elstree Court. The staff are so helpful and so happy always smiling giving confidence to patients and their families.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Elstree Court Nursing Centre

I cannot speak to highly of the management and staff of this care home. My husband has received excellent care and support during his eighteen months in the home. My family and I visit regularly and are always received with a smile and a very warm welcome. There is a very happy atmosphere about the home due to how well it is run by the manager and her staff. This home deserves a special award.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

My father has been resident here for over 13 years. He requires total care, but is extremely well cared for. We live in the US but are able to talk each week, as well as visit 3 times per year. We are greeted by name by the staff. We get great updates from them on the phone. Very pleased to be able to recommend Elstree.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

The management and staff provide very professional and kind care to my father. They treat him very respectfully and look after him with dignity. My family and I are always made very welcome when we visit. It is a huge reassurance knowing my father is being well looked after, It has been a difficult time and they have made it easier.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

Everyone at the home from the second you arrive till you leave are friendly and helpful and are willing to help you in anyway they can.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Elstree Court Nursing Centre

I personally and all the other visitors I have spoken to are very impressed by the way the staff create a positive atmosphere for residents. It goes beyond professional and becomes a place where every visitor is welcomed and treated with respect and consideration. Happiness and heart abound. As I live so far away I am so glad our friends and neighbours agree. Elstree is superb!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elstree Court Nursing Centre

I have found the nursing home to be of a high standard to my sisters needs and she has everything that she needs for her health and welfare.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Elstree Court Nursing Centre

I would recommend Elstree Court to anyone. My mum has been treated with such loving care and courtesy, and of course dignity. What is a difficult time for any family has been made easier for us knowing she is looked after. All the staff from management down are lovely.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Elstree Court Nursing Centre

We check all reviews before they are published to ensure that they comply with our Review Policy.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website.

Your Review & Rating

This information will be published on the website.

(please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

If a relative or staff member has assisted a resident/service user to submit the review, please can the relative or staff member provide their name (will not be published) and connection:

EXTREMELY UNLIKELY

UNLIKELY

NEITHER UNLIKELY OR LIKELY

LIKELY

EXTREMELY LIKELY

DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Elstree Court Nursing Centre

Job Vacancies

There are no jobs posted yet for Elstree Court Nursing Centre

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Elstree Court Nursing Centre

To view the icons please zoom in