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Elstree Court Nursing Centre, Eastbourne, East Sussex
Elstree Court Nursing Centre
Elstree Court Nursing Centre

Tel: 01323 886819

Elstree Court Care Village has a professional team of carers who are skilled in long-term nursing and palliative care. The home also offers respite and palliative care, with all provision individualised to requirements.

This stylish accommodation has been converted into a care home, being a former private residence, still retaining much of its charm and located in scenic grounds. Period features can be enjoyed in comfortable lounges or the sunny conservatory, an Elstree Court still has stained glass windows.

A balanced food menu includes individual preferences which are assessed upon residents’ arrival, then prepared by an experienced chef using fresh local produce. As well as mealtimes there are light snacks, drinks and night bites also available.

Music, movement, arts and crafts are examples of some of the activities clients enjoy, with many clubs and group sessions, special occasions and a popular summer fete.

Group: Bupa Care Homes

Person in charge: Caroline Soriano (Home Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 41 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Huntington's Disease • Multiple Sclerosis • Parkinson's Disease

Languages Spoken by Staff (other than English): French, Hindi, Polish, Romanian, Tagalog

Single Rooms: 35

Shared Rooms: 3

Rooms with ensuite WC: 3

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Elstree Court Nursing Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Elstree Court Nursing Centre

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Elstree Court Nursing Centre

Current Recommendations

Recommendation Score: 9.5 (9.489)

The user 'Recommendation Score' (9.5 for Elstree Court Nursing Centre) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Elstree Court Nursing Centre

The manageress runs an effective professional, friendly work ethic. When I arrived I was greeted by a lovely receptionist and made very welcome. Once in Eileen's room was greeted by the lovely Jenny who helped with a problem I had immediately. Staff I met were all kind and nothing was to much!!!. I would like to thank all the staff here for the amazing work they do. x

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by James Boniface (Friend of Resident/Service User) on Friday 14 November 2014. Review relates to October 2014.

Review of Elstree Court Nursing Centre

My dad is a resident at the home and overall I am very pleased with the level of care and support he gets. The staff are always very polite and accommodating. Food is of a good standard.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Susan T (Daughter of Resident/Service User) on Monday 10 November 2014.

Review of Elstree Court Nursing Centre

I am spoilt rotten here. I have cooked breakfast pretty much every day. Sausage, Egg, Bacon, Tomatoes etc. I am looked after very well here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Paul B (Resident / Service User) on Tuesday 4 November 2014.

Review of Elstree Court Nursing Centre

Excellent surrounds, staff are very attentive.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Mevyn C (Son of Resident/Service User) on Wednesday 15 October 2014.

Review of Elstree Court Nursing Centre

My mother has been cared for at Elstree for 12 years and I have found the staff so caring, friendly and helpful. It puts my mind at rest to know my mother is in such good hands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Brenda S (Daughter of Resident/Service User) on Tuesday 14 October 2014.

Review of Elstree Court Nursing Centre

The staff at Elstree Court Nursing Home are very nice and kind to my mother who has very bad dementia, she has confusion and the staff are very understanding. They are nice to her even though she can be difficult. The lounges are nice and there are a good range of activities. She has a very nice and bright room and the nurses are all kind to her and so are the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Nicholas B (Son of Resident/Service User) on Friday 10 October 2014.

Review of Elstree Court Nursing Centre

Elstree Court has a very warm and friendly, welcoming atmosphere. All of the staff are very caring, always polite and helpful. The overall standard of the home is excellent and the staff always seem cheerful in their work. There are various activities for the residents to participate in if they choose to and if not, the staff make sure that residents are not isolated in their rooms; the staff visit and socialise with all the residents frequently.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Penny Hillier (Daughter of Resident/Service User) on Wednesday 8 October 2014. Review relates to September 2014.

Review of Elstree Court Nursing Centre

I frequently visit Elstree Court and the staff are very warm and accommodating. The home is clean. residents well looked after, may mates nan is very much well looked after. If I have a family member who needs placing in a home I certainly will recommend this home. They are like one family and the food is superb! Staff always ask you if you need a drink and serve you quickly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lea Blackwell (Other) on Monday 6 October 2014. Review relates to August 2014.

Review of Elstree Court Nursing Centre

I am satisfied with the care since I have been here.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Wilhelmina M (Resident / Service User) on Wednesday 17 September 2014.

Review of Elstree Court Nursing Centre

I have been here one month - August - and at present the activities are few but when all settles from hols, I feel they will be good. The food is plentiful and mostly satisfactory. The staff are kind, helpful, attentive and always cheerful.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Margaret F (Resident / Service User) on Wednesday 17 September 2014.

Review of Elstree Court Nursing Centre

The care my mother Edna receives is excellent. The family are so happy that she is being so well looked after and that we chose Elstree Court. The staff are so helpful and so happy always smiling giving confidence to patients and their families.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Submitted by John Crook on Wednesday 10 September 2014.

Review of Elstree Court Nursing Centre

I cannot speak to highly of the management and staff of this care home. My husband has received excellent care and support during his eighteen months in the home. My family and I visit regularly and are always received with a smile and a very warm welcome. There is a very happy atmosphere about the home due to how well it is run by the manager and her staff. This home deserves a special award.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Angela Mcghee (Wife of resident) on Wednesday 27 August 2014.

Review of Elstree Court Nursing Centre

My father has been resident here for over 13 years. He requires total care, but is extremely well cared for. We live in the US but are able to talk each week, as well as visit 3 times per year. We are greeted by name by the staff. We get great updates from them on the phone. Very pleased to be able to recommend Elstree.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John L (Son of resident) on Monday 18 August 2014.

Review of Elstree Court Nursing Centre

The management and staff provide very professional and kind care to my father. They treat him very respectfully and look after him with dignity. My family and I are always made very welcome when we visit. It is a huge reassurance knowing my father is being well looked after, It has been a difficult time and they have made it easier.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anne Buchanan (Daughter of Resident) on Wednesday 13 August 2014.

Review of Elstree Court Nursing Centre

Everyone at the home from the second you arrive till you leave are friendly and helpful and are willing to help you in anyway they can.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Submitted by Carol R (Niece of Resident) on Wednesday 13 August 2014.

Review of Elstree Court Nursing Centre

I personally and all the other visitors I have spoken to are very impressed by the way the staff create a positive atmosphere for residents. It goes beyond professional and becomes a place where every visitor is welcomed and treated with respect and consideration. Happiness and heart abound. As I live so far away I am so glad our friends and neighbours agree. Elstree is superb!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ceridwen Wolf (Daughter of resident) on Thursday 13 February 2014.

Review of Elstree Court Nursing Centre

I have found the nursing home to be of a high standard to my sisters needs and she has everything that she needs for her health and welfare.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Michael H (Brother of Resident) on Monday 13 January 2014.

Review of Elstree Court Nursing Centre

I would recommend Elstree Court to anyone. My mum has been treated with such loving care and courtesy, and of course dignity. What is a difficult time for any family has been made easier for us knowing she is looked after. All the staff from management down are lovely.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lynn Buckley (Relative of Resident/Service User) on Tuesday 8 October 2013.

Review of Elstree Court Nursing Centre

All the staff are very kind and supportive in every respect.

Overall Standard: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Submitted by John S (Resident) on Friday 21 June 2013.

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