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Haven Nursing Centre, Peacehaven, East Sussex
Haven Nursing Centre
Haven Nursing Centre

Tel: 01273 587183

Haven Nursing Home welcomes a number of care requirements, including post-operative, convalescence care and short-term respite, as well as employing expert carers experienced in palliative and nursing provision.

This comfortable and well-furnished facility has been purpose-built and includes an accessible wheelchair garden, which many of the attractive bedrooms have views over.

Mealtimes can be enjoyed in private or the social areas, with lighter snacks available throughout the day and night and Sherry served with lunch.

Activities are organised to suit residents in promoting their independence and self-esteem, with social events such as film shows, visiting entertainers and reminiscence therapy proving of great benefit.

Group: Bupa Care Homes

Person in charge: Berenice McCall (Home Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 48 residents

Registered Care Categories*: Learning Disability • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Huntington's Disease

Languages Spoken by Staff (other than English): Romanian

Single Rooms: 48

Rooms with ensuite WC: 42

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Haven Nursing Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Haven Nursing Centre

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Haven Nursing Centre

Current Recommendations

Recommendation Score: 9.4 (9.398)

The user 'Recommendation Score' (9.4 for Haven Nursing Centre) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Haven Nursing Centre

All the carers of the home that look after my mother very well, they all meet her needs. She is very happy here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Shirley M (Daughter of Resident/Service User) on Thursday 26 February 2015. Review relates to February 2015.

Review of Haven Nursing Centre

After 2 days all is going well, mum needs to adjust following her stroke.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Submitted by Terry Hammond (Son of Resident/Service User) on Wednesday 25 February 2015.

Review of Haven Nursing Centre

My nan appears to be very happy where she is and when she is in full spirit enjoys taking part in the planned activities provided. My nan has a good relationship with the staff and enjoys having a laugh and a joke with them.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Abbie F (Granddaughter of Resident/Service User) on Wednesday 25 February 2015.

Review of Haven Nursing Centre

My husband has been a resident for 4 months and prior to his arrival everyone was extremely considerate towards his needs and difficulties. There is a very friendly atmosphere and all the staff, whichever department they work in, are kind and courteous. Visitors are made to feel welcome. My husband has a very restricted diet, his choice I am afraid, but this is well catered for by the staff. They have soon learnt his sense of humour and there is good, interactive banter between them. I know he is receiving extremely good care!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Irene B (Wife of Resident/Service User) on Tuesday 24 February 2015.

Review of Haven Nursing Centre

Having experienced a few homes, The Haven is by far the best. Staff are always friendly & helpful, Mum is a lot brighter since being here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Angelea Blake (Daughter of Resident/Service User) on Tuesday 24 February 2015. Review relates to February 2015.

Review of Haven Nursing Centre

It is somewhere to live, as I cannot live anywhere else. I feel happy here, and can get on with most of the people here.

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Submitted by Doris L (Resident / Service User) on Friday 20 February 2015.

Review of Haven Nursing Centre

I would recommend The Haven to anyone in my opinion it's one of the best.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Mollie A (Husband of Resident/Service User) on Thursday 13 February 2014.

Review of Haven Nursing Centre

Fantastic staff and food. I couldn't see myself living anywhere else.

Submitted by Ruth G (Resident / Service User) on Friday 20 February 2015.

Review of Haven Nursing Centre

Definitely worth a look at.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Doris L (Resident / Service User) on Tuesday 9 December 2014.

Review of Haven Nursing Centre

It is a very friendly home, it is one of the best. Food is good and I am happy and content.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Brenda H (Resident / Service User) on Tuesday 11 November 2014.

Review of Haven Nursing Centre

Give it a go, then you will know.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Sylvia (Joan) S (Resident / Service User) on Tuesday 11 November 2014.

Review of Haven Nursing Centre

I think the staff are all wonderful, I couldn't have been looked after better.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Satisfactory

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Kath W (Resident / Service User) on Tuesday 11 November 2014.

Review of Haven Nursing Centre

I like this home. This home is looking after me well and my needs. Treating me with respect and dignity, staff friendly.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Patricia Cambridge (Resident / Service User) on Tuesday 11 November 2014. Review relates to October 2014.

Review of Haven Nursing Centre

The staff are lovely, very caring. the food is varied, nothing is too much trouble.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Marie J (Resident / Service User) on Friday 7 November 2014.

Review of Haven Nursing Centre

Staff are very helpful and kind. They are very good. Do not have any complaints. Finances are well looked after and I do not have to worry. Management is very good.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Peter T (Resident / Service User) on Friday 7 November 2014.

Review of Haven Nursing Centre

There is nothing I would complain about. It is very good.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Betty C (Resident / Service User) on Friday 7 November 2014.

Review of Haven Nursing Centre

Everybody is very kind to me here, I couldn't be looked after better. The only problem I have is my eyes and no one can do anything about these. I don't need a lot but staff here help me with what I need.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Kathleen Woodford (Resident / Service User) on Wednesday 8 October 2014.

Review of Haven Nursing Centre

I find the management and staff very friendly and caring, and am satisfied with most of the running of the home.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Joy S (Sister of Resident/Service User) on Wednesday 8 October 2014.

Review of Haven Nursing Centre

When I visit my wife she is always washed and clean. Always in clean fresh clothes. Dab of perfume behind her ears. She is always smiling and happy. Suffering from Cardio Vascular dementia she is sometimes difficult but is always treated in a calm and friendly manner. The manager is always there to listen to any queries and holds regular residents and family meetings to hear questions on the running of the Haven.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John Smith (Husband of Resident/Service User) on Thursday 2 October 2014. Review relates to September 2014.

Review of Haven Nursing Centre

Very clean, comfortable nursing home - staff polite and very caring towards both of my parents - happy to visit the home anytime to a friendly welcome.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Jan McCormack (Daughter of Resident/Service User) on Wednesday 20 August 2014.

Review of Haven Nursing Centre

I thoroughly recommend this care home. The staff are friendly and willing to help whenever. The rooms are comfy and cosy and are kept very clean. They are quick to contact a GP if needed you can have lots of laughs and jokes with all the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Syliva B (Resident / Service User) on Wednesday 6 August 2014.

Review of Haven Nursing Centre

My partner is very well cared for all the staff are very dedicated, very friendly and helpful in every way. I personally do not have enough praise for them al, no matter what their position is. Well done and thank you for looking after him.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Jean E (Partner of Resident/Service User) on Wednesday 6 August 2014.

Review of Haven Nursing Centre

Haven Care Home is the best in the area. Staff and management i highly recommend to look after any resident.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Alan S (Son of Resident/Service User) on Thursday 13 February 2014.

Review of Haven Nursing Centre

I like my room, it's a nice size.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Submitted by Ethel W (Resident / Service User) on Thursday 13 February 2014.

Review of Haven Nursing Centre

I would commend this Nursing home on the efficient way it is run and find the Nursing Staff and management first class for their care and compassion. I would not hesitate to recommend the Haven Nursing Home to anyone.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Submitted by Joy S (Resdients Sister) on Thursday 13 February 2014.

Review of Haven Nursing Centre

I would recommend it because it's very friendly and the staff are excellent.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Daphne B (Resident / Service User) on Wednesday 12 February 2014.

Review of Haven Nursing Centre

Been able to meet good friends. The food is excellent and the rooms are lovely. The staff are excellent and make you feel safe.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ruth G (Resident / Service User) on Monday 10 February 2014.

Review of Haven Nursing Centre

Very polite and friendly,they look after my nan well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Natasha M (Grandaughter of Resident) on Monday 10 February 2014.

Review of Haven Nursing Centre

I would recommend The Haven as I consider it to be clean and staff look after my partner very well, always friendly and helpful. Nothing is too much trouble. Satisfactory for value for money because I think every home costs too much.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Jean E (Partner of Resident/Service User) on Monday 10 February 2014.

Review of Haven Nursing Centre

The staff is friendly, helpfully, care was good,food excellent,activities good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sue D (Daughter of Resident/Service User) on Monday 10 February 2014.

Review of Haven Nursing Centre

Excellent standard of care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Barry C (Husband of Resident/Service User) on Monday 10 February 2014.

Review of Haven Nursing Centre

The staff are very good,friendly and helpful.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by John P (Resident / Service User) on Monday 10 February 2014.

Review of Haven Nursing Centre

Lived at The haven for a long time , very comfortable, made friends, the food is excellent and the staff are friendly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Patricia C (Resident / Service User) on Monday 10 February 2014.

Review of Haven Nursing Centre

This is a lovely nursing centre, the staff are very helpful and kind. The food is excellent as is the accommodation.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Julie Crouch (Daughter of Resident/Service User) on Monday 11 November 2013.

Review of Haven Nursing Centre

I have always found The Haven to be very caring and friendly. The rooms are comfortable, clean, and tidy. My partner is taken very good care of and is happy with his daily care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Jean E (Partner of Resident/Service User) on Monday 11 November 2013.

Review of Haven Nursing Centre

Excellent care of residents, and consideration and help for relatives and friends at all times!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Daphne S (Parent of service user) on Tuesday 15 October 2013.

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