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Palm Court Nursing Home Centre of Excellence

17-19 Prideaux Road, Eastbourne BN21 2ND

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Palm Court Nursing Home Centre of Excellence, Eastbourne, East Sussex
Palm Court Nursing Home Centre of Excellence
Palm Court Nursing Home Centre of Excellence

Tel: 01323 721911

Our philosophy is "Through love and affection, our residents regain their social confidence and self-esteem." We believe in: Individuals not patients; Natural therapies not drug use; Brilliant minds not mental illness; A loving home not an institution. We are Specialists in Dementia Care offering high quality, person centred care set within luxury suites and facilities. Our friendly and highly qualified carers will always go the extra mile to help our residents lead happy and dignified lives. We bring smiles and laughter through activities, relaxation in our sensory garden and offer a choice of delicious meals from our restaurant. We regularly invite family and friends to meet with us to openly discuss their loved one's stay and offer a free drop in service to support them with advice. Please visit www.palmcourtnursinghome.co.uk for further details and contact Sharon Smith on 01323-721911.

Owner: D F B (Care) Ltd

Person in charge: Mrs Jan Burch

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 53 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Languages Spoken (other than English): French, Portuguese, Tagalog, Hindi

Single Rooms: 47

Shared Rooms: 3

Rooms with ensuite WC: 48

Weekly Charges Guide: Personal Care Single from £750 , Personal Care Shared (per person) from £550

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Palm Court Nursing Home Centre of Excellence: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

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Current Bed Vacancies Posted by Palm Court Nursing Home Centre of Excellence

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There is currently no 'User Rating' for Palm Court Nursing Home Centre of Excellence as a minimum of 3 Recommendations with Ratings must be submitted before a 'User Rating' is created, using the average of all submitted ratings. The Rating options offered on the Recommendation form are as follows: Satisfactory, Good, Excellent.

Review of Palm Court Nursing Home Centre of Excellence, Eastbourne, East Sussex by Brenda M (Wife of Resident)

Wednesday 16 May 2012

I was asked to move my husband from a previous nursing home as they could not cope with him. He has Alzheimer's and was lashing out at residents and staff alike. Palm Court took him and they have looked after him brilliantly. He is always clean and smart and shaved. He seems much happier and loves it when the staff acknowledge him when they pass him. He is calmer as the staff spend time with him, understanding his needs.

Care / Support: Excellent

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Review of Palm Court Nursing Home Centre of Excellence, Eastbourne, East Sussex by Barry L (Son of Resident)

Monday 27 February 2012

This care home provides high quality care for dementia patients. Not only is it a centre of excellence for this group but it is also very rigorous in the health and safety training for its staff and exceeds legislative requirements for moving and handling training, which is of critical importance when dealing with this vulnerable group. The staff not only have a caring and loving approach to their patients, but also to relatives and carers alike. Nothing is too much trouble for them. Many thanks!

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