Woodside Hall Nursing Home

Polegate Road, Hailsham BN27 3PQ

Woodside Hall Nursing Home, Hailsham, East Sussex
Woodside Hall Nursing Home, Hailsham, East Sussex
Woodside Hall Nursing Home, Hailsham, East Sussex

Step into Woodside Hall and staff are sure you'll be struck immediately by the natural warmth and friendliness of their staff. Attractively furnished rooms are as comfortable and welcoming as your own home.

Take a further look around and you will see how well cared for residents are. At Woodside Hall the friendly atmosphere ensures that everyone continues their daily life with personal privacy and dignity. Friends, relatives and guests are always welcome.

Woodside Hall is served by local General Practitioners and residents are encouraged to remain with their own personal doctor where possible. There are many clubs and activities in the Hailsham area which residents can support.

The Home is managed by a Matron (RGN) experienced in the care of elderly people. Qualified trained staff and Care Assistants provide 24-hour support in a professional and caring way.

Owner: Premium Care Ltd

Person in charge: Linda Latimer (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 59 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 49

Shared Rooms: 5

Rooms with ensuite WC: 54

Weekly Charges Guide: Nursing Care Single from £900 , Nursing Care Shared (per person) from £900

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Unrestricted Visiting times

Parking:

Car Parking on site

Latest CQC* Report on Woodside Hall Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 09 Sep 2016

We are taking bookings for permanent places and Respite . we have 2 Single En Suite room--avaliable- amazing views over the gardens. Respite care & long term care avaliable.

Current Reviews

9.4 Woodside Hall Nursing Home has a Review Score of 9.4 (9.356)

The Review Score of 9.4 (maximum of 10) for Woodside Hall Nursing Home is based on 18 Review/Recommendations in the last 2 years. This Review Score of 9.356 is made up of a Quality Score of 4.746 Points (maximum of 5) relating to the rating and a Quantity Score of 4.61 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.356 for Woodside Hall Nursing Home is based on 18 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.746 for Woodside Hall Nursing Home is calculated as follows: ( (161 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 213 Ratings = 4.746

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.61 for Woodside Hall Nursing Home is calculated as follows:

      1. 18 Positive Reviews = 3

      2. 0.1 x 18 Positive Reviews = 1.800 (maximum score = 1)

      3. (18 Positive Reviews ÷ 59 Registered Beds) x 2 = 0.610

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Woodside Hall Nursing Home?

  • Extremely LIKELY
    7
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodside Hall Nursing Home

  • Husband of Resident/Service User
    4
  • Resident / Service User
    4
  • Wife of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

9 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 9 reviews. Ratings from the 9 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Staff very friendly and helpful. Clean and tidy, food good. No complaints.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been at Woodside Hall for 2 years, very happy with the care and facilities.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Nursing and care staff have been considerate, helpful and efficient at all times. Chefs have done their best to cater for a limited diet with some excellent meals, any requests has been dealt with straight away.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nearly 3 years ago I helped a friend seek a care home for his wife. It entailed visiting a few homes and we both came to the conclusion this was by far the best. When another neighbour required care, she did not hesitate choosing Woodside. The word care is "Woodside" in all aspects and she is very contented.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whilst in respite care I found the care I received from all the staff excellent.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I am writing this on behalf of my husband as he is unable to. My husband goes to Woodside Hall every three months for a weeks respite. Everyone knows him, and he knows them. The staff are amazing. They treat him with respect and dignity. The rooms are always clean, and the food is good and nutritious. We have recommended many people to to to Woodside Hall.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helpful friendly staff to make it as much of a home from home as possible.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Happy in which way she is cared for the home is clean and smells fresh. Staff are friendly and helpful. I have no concerns.

How likely would you be to recommend Woodside Hall Nursing Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has only been there once so far. I will judge them after three or four times.

How likely would you be to recommend Woodside Hall Nursing Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother went into Woodside Hall after a knee replacement for a period of three weeks, and during this time enabled her to get back on her feet. The care and kindness she was shown was outstanding. The staff gave her every assistance she required and having the same care during the night put out minds at rest. My mum is partially blind, so it was even more important that she was not left alone. Everything was excellent and I cannot thank the staff enough for getting her mobile and independent again. I would recommend this care home for anybody who requires extra help as they get older.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As you can see from the ratings below, an amazing nursing home! Friendly, helpful staff, nothing is too much trouble for them. Would recommend it to anyone.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend Woodside Hall.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been here since April and the care and service he has received has been excellent from the directors and all the staff. The home is set in a lovely rural area. The nursing staff are very attentive and the chefs are very good at accommodating the food needs of the residents.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Overall I am satisfied with the care my father receives. Bills can be confusing as NHS allowance is always about six weeks behind.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Very clean, staff & food are very good.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy here and would recommend it to people.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home id first class, all the staff are so kind and so caring, nothing is too much for them. Food, you cannot fault and the activity coordinator lady is first class.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kindly and efficient staff. Appetising food, good variety. Cleanliness excellent overall. Comfortable and attractive surroundings.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Woodside Hall Nursing Home