Highbury House

Steyning Road, Rottingdean, Brighton BN2 7GA

Group: Southcare Homes

Person in charge: Mandy Knapp (Registered Manager)

Local Authority / Social Services: Brighton & Hove City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 30 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 28

Shared Rooms: 1

Rooms with ensuite WC: 29

Weekly Charges Guide: Personal Care Single £850 – £975 , Personal Care Shared (per person) £550 – £600

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Highbury House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Highbury House has a Review Score of 8.3 (8.305)

The Review Score of 8.3 (maximum of 10) for Highbury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Highbury House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.722 for Highbury House is calculated as follows: ( (26 Excellents x 5) + (10 Goods x 4) ) ÷ 36 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.583 Points relating to the number of positive Reviews for Highbury House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6 positive Reviews (30 registered beds ÷ 5). 2 Reviews ÷ 6 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Highbury House?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Highbury House

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

Would like to thank all the staff so so much for all your help with my dad. You have all been amazing and helped him so much physically and mentally. He has really enjoyed being in your care home everything is to such an amazing standard, many thanks.

How likely would you be to recommend Highbury House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Highbury House is situated on a hill just off the main street in Rottingdean, a charming Sussex seaside village. The home caters for up to thirty residents and has a well-tended garden where residents and their visitors can sit outside in the summer. The main house has been recently decorated externally and inside the house is kept spotlessly clean. My mother was a resident for a number of years until her recent death. She had advanced dementia which the management, nurses and care staff handled with both professionalism and kindness. As she declined her needs became ever more demanding but the care team were more than up to each new challenge and showed my mother respect and genuine warmth until the end. I really cannot speak highly enough of the management and staff at this home and the care and attention they gave my mother who was always very happy there.

How likely would you be to recommend Highbury House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Both my mother and my uncle have been residents at Highbury House. The House is a really lovely building, with antique furniture in the common rooms. It is kept to a very high standard of cleanliness. The grounds are well maintained and have birds and squirrels visiting. The staff are really what makes this establishment 5 star. There is always someone ready to answer you questions and give an up date on your relative. This is due in part to the high ratio of staff to residents, allowing time for updates. The meals are cooked on site and an imaginative menu is on offer, catering for a variety of dietary needs. There are lots of activities for those able to participate, but residents are given the choice to join in and spend time in the well appointed lounge. I cannot praise Highbury House too highly, the staff show kindness and understanding to the people in their care. The Manager shows a deep understanding to the elderly people residing at Highbury House.

How likely would you be to recommend Highbury House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Highbury House

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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