Hillside Lodge, Pulborough, West Sussex
Hillside Lodge, Pulborough, West Sussex
Hillside Lodge, Pulborough, West Sussex

A purpose-built care facility, Hillside Lodge, in West Sussex, looks after up to sixty residents with a number of personal care needs, including for people with dementia, physical disabilities and sensory impairment.

All of the home's bedrooms are en-suite, allowing residents to have their privacy respected, while also enjoying comfortable social areas and a good communal atmosphere.

Hillside Lodge is registered with the Care Quality Commission and is part of the prestigious Shaw Healthcare portfolio, known throughout the UK for their extensive healthcare expertise.

Group: Shaw Healthcare

Person in charge: Judith Allerton (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Hillside Lodge: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.400)

The user 'Review Score' (8.4 for Hillside Lodge) is based on 3 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Hillside Lodge

Mum lived at Hillside for almost two years and we, her family, could not have been happier with the care and love with which she was looked after. The staff were always kind and gentle with her. They would sit or bend to her level to speak to her, never standing over her. They would hold her hand, touch her shoulder, or stroke her hair whilst chatting with her. The very elderly have often lost many of their closest people and for many close communication and a caring touch is a thing of the past. The food, whilst Mum could manage it, was excellent, and when she began to have problems with eating, a member of staff was always with her making her food suitable and helping her with it. The entertainment provided was popular with Mum, even when she got frailer and quieter. If there was singing on offer she would liven up and sing along as though she was still in her heyday! Her visitors were always welcomed by name and offered tea or coffee and chats about Mum's condition. Staff were always about so residents always knew that they were part of a home and family with comings and goings. Communication with the family was excellent and if there was ever an issue with Mum's health, the staff would be on the phone immediately to let us know and to reassure us that they could deal with whatever had occurred. It all meant that for Mum's last two years we could have full confidence in her happiness and safety and knew that all her needs were being met in the best possible way. Shaw Healthcare and Hillside staff are to be congratulated.

How likely would you be to recommend Hillside Lodge? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillside Lodge

I cannot recommend Hillside Lodge highly enough.We were very worried when Lily had to leave her home and move away from Fernhurst, but she is so happy and healthy now.She is really being looked after and feels like she belongs. I think now she realises just how lonely she was at home on her own as now she is part of a big family.The staff are so very caring and never miss anything.If a resident wants a drink or something to eat or the bathroom they are ready to spring into action. At the same time if everyone is taken care of they are more than happy to sit and chat with residents or just sit and hold hands if someone is unwell. This place gets five stars,ten out of ten,A*** and any other recommendation I can give .Thank you Hillside Lodge for making our beloved Lily happy and feel valued again instead of a faceless person who was in the way!!

How likely would you be to recommend Hillside Lodge? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillside Lodge

I am very grateful for the care and attention my mother receives at the above home. The staff are always welcoming to residents and their families. The food looks tasty and well presented. They can join in activities if they want.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Hillside Lodge

We check all reviews before they are published to ensure that they comply with our Review Policy.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website.

Your Review & Rating

This information will be published on the website.

(please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

If a relative or staff member has assisted a resident/service user to submit the review, please can the relative or staff member provide their name (will not be published) and connection:

EXTREMELY UNLIKELY

UNLIKELY

NEITHER UNLIKELY OR LIKELY

LIKELY

EXTREMELY LIKELY

DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Hillside Lodge

Job Vacancies

There are no jobs posted yet for Hillside Lodge

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Hillside Lodge

To view the icons please zoom in