Bury Road, Ramsey, Huntingdon PE26 1NA
The Red House offers residential and nursing care for older people and those with disabilities. In addition, respite, convalescence and palliative care is also available.
The home is divided into two houses, each of which has a library and lounges for watching TV, reading and socialising with other residents and visitors. With full lift access and an easily accessible garden the home is suitable for residents with differing levels of mobility.
A wide variety of nutritious meals are served, all prepared with only fresh ingredients. Residents can choose to eat in the dining room or in the privacy of their own room.
The wide range of activities includes painting, cookery and relaxation sessions, and local entertainers and musicians are frequent visitors. Trips to places of interest also feature regularly on the activities’ calendar of events.
Group: Bupa Care Homes
Person in charge: Keith Ware (Home Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 60 residents
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Languages Spoken by Staff (other than English): German, Polish, Russian, Slovak, Tagalog
Single Rooms: 60
Rooms with ensuite WC: 60
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on The Red House Care Home: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Review Score: 8.1 (8.050)
The Review Score of 8.1 (maximum of 10) for The Red House Care Home is based on 1 Review/Recommendations in the last 2 years. This Review Score of 8.050 is made up of a Quality Score of 4.917 Points (maximum of 5) relating to the rating and a Quantity Score of 3.133 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 8.050 for The Red House Care Home is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.917 for The Red House Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.133 for The Red House Care Home is calculated as follows:
1 Positive Reviews = 3
0.1 x 1 Positive Reviews = 0.100
(1 Positive Reviews ÷ 60 Registered Beds) x 2 = 0.033
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
Recommendation submitted from a Website Submission by Helen (Granddaughter of Resident/Service User) on Tuesday 8 July 2014.
My Grandma went into the Red House for a weeks respite care, which turned into 4 weeks care. The care she received was amazing, the staff couldn't do enough for her and always had time to chat without the feeling that they were having to rush on to the next person. The food was amazing, she had lost quite a lot of weight in the last year, and now, after a months decent food, her clothes fit her again! She looks and feels so much better than she has done in months, and that's down to the care, support and love of the Red House staff. She had a lovely en-suite room, which was cleaned every day and was free to come and go as she wished, there is a large spacious dining room/lounge which they use for activities, visits, TV, music and socialising as well as eating. Although she was keen to go home, she will miss everyone a lot! Thank you!!
My Grandma went into the Red House for a weeks respite care, which turned into 4 weeks care. The care she received was amazing, the staff couldn't do enough for her and always had time to chat without the feeling that they were having to rush on to the next person. The food was amazing, she had lost quite a lot of weight in the last year, and now, after a months decent food, her clothes fit her again! She looks and feels so much better than she has done in months, and that's down to the care, support and love of the Red House staff.
She had a lovely en-suite room, which was cleaned every day and was free to come and go as she wished, there is a large spacious dining room/lounge which they use for activities, visits, TV, music and socialising as well as eating.
Although she was keen to go home, she will miss everyone a lot! Thank you!!
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no awards/recognitions posted yet for The Red House Care Home
There are currently no Care Home Idol entrants who have performed at The Red House Care Home