Cedar House

Review of Cedar House, Norwich, Norfolk by Helen Scott (Daughter of Resident)

Monday 29 October 2012

In January this year, my father was accepted by Cedar House Care Home, in Yelverton, Norwich. He had suffered another stroke which meant he had to have nursing care. The staff at Cedar House were most welcoming and enthusiastic and my father was given every consideration for his needs. The staff shared his humour and very quickly adapted to his cheeky ways. He had a great many health issues including vascular dementia, but he was happy and able to know where he was and who people were. In the few short months he stayed at Cedar House, I believe he was his happiest. Sadly during the summer he began to display a pattern of withdrawal which he seemed to do every year, and inevitably would result in him spending a few weeks in hospital. Noting this to the staff, they began to watch him more closely and attempt to reverse his pattern. They took him on an outing, which he remembered for a whole week!!! and they constantly asked the GP to monitor him and adjust his drugs accordingly. Sadly even with the best efforts, he still ended up in hospital and sadly this time, there was no more they could do, as he had suffered another stroke, which left him helpless, with a weak swallow reflex. My father became very ill in October and on Monday 1st, the staff could not get him to respond any more, nor open his eyes. We waited four days until he passed away. Although I cry at the memory, I can honestly say, the care he received was the most loving, most respectful and most attentive. The staff were open and honest about his condition, they phoned me at every slight change and the news of his passing was given with the greatest thought. When I arrived at the home, he was lying in his bed with his pillows around him, looking for all the world like he was just sleeping, and so comfortable. A red rose lay on his chest. The attention to detail was impressive. They even had his favourite music playing softly in the background. It is an image I can never forget and will always be deeply grateful for. Although the home is under staffed and expected to cope with very sick and helpless clients, they manage to do a first rate job. Care workers who give such dedication to the wellbeing of the long term sick and elderly, really should be rewarded with more than words. Cedar House need extra staff and they have requested more help. It would be a great way to recognise their dedication if more staff were given to them, and I am sure anyone working at cedar House would soon appreciate the fun and family atmosphere the staff aim to project. I trained as a nurse and my standards are higher than most!! When it came to the care of my father, nothing less than the highest expectations were expected. I can honestly say, that Mrs Read and her staff fulfilled the very highest expectations of my ideal, and gave my father the happiest and best last months of his life. To that end, my recommendation is that anyone lucky enough to get into this home, is guaranteed first rate care.

Review of Cedar House, Norwich, Norfolk by Richard H (Resident)

Friday 29 June 2012

They take me bowling, good fun.

Review of Cedar House, Norwich, Norfolk by Norma W (Resident)

Friday 29 June 2012

Been here since 2007, very happy.

Review of Cedar House, Norwich, Norfolk by Pauline Walton (Resident)

Friday 29 June 2012

Nice anniversay cake made for my 64th wedding - a nice bowling green, Trips out to Lowestoft and Great Yarmouth.

Review of Cedar House, Norwich, Norfolk by Veronica Watts (relative of resident)

Thursday 3 May 2012

Staff are hard working and caring.