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Hassingham House Care Centre, Hingham, Norwich, Norfolk
Hassingham House Care Centre
Hassingham House Care Centre

Tel: 0844 472 5173

Hassingham House Care Centre is a purpose-built Norfolk facility that provides specialist long-term care packages for elderly people and many in need of rehabilitation.

This forty-six capacity service is registered with the Care Quality Commission and aspires to achieve the very best results in the eyes of both healthcare professionals and service users.

State-of-the-art facilities include sensory and courtyard gardens, a physiotherapy suite and a gymnasium, as well as well-furnished and decorated lounges.

Group: Forest Healthcare

Person in charge: Sally Lee (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 46 residents

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Epilepsy • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 30+.

Single Rooms: 42

Shared Rooms: 2

Rooms with ensuite WC: 44

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Ground Floor Accommodation only • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hassingham House Care Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Hassingham House Care Centre

2 Bed Vacancies
(Care provided: nursing, physical disability, specialists in neurological care. Funding on assessment.)
posted 22 Sep 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Hassingham House Care Centre

Current Recommendations

Recommendation Score: 9.6 (9.588)

The user 'Recommendation Score' (9.6 for Hassingham House Care Centre) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Hassingham House Care Centre

My daughter is a resident and it is unbelievable how everyone looks after her so well. I believe if she was not in here she would not be here at all. I cannot praise everyone enough they all need medals for what they have done for her.

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Submitted by Cindy Norman (Partner of Resident/Service User) on Wednesday 1 October 2014.

Review of Hassingham House Care Centre

Generally satisfied with the level of all aspects from our observations and visits. Staff/management always encourage opinions for improvements to the residents and family care. Well run establishment, credit to all management and staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Submitted by Keith W (Son of Resident/Service User) on Friday 26 September 2014.

Review of Hassingham House Care Centre

Excellent staff to resident ratio - there is always a staff member available. Staff are kind and friendly. Good facilities - all rooms have an en-suite shower as well as WC. My mother, a resident, says all the staff are very nice. My father was a resident at Hassingham House for a short while before he died. He required full-time nursing care and was very well cared for.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary D (Daughter of Resident/Service User) on Thursday 25 September 2014.

Review of Hassingham House Care Centre

My father has been a resident here since October 2013 due to Alzheimer's and disabilities. He has always been cared for cheerfully and in a caring manner. He is always clean, tidy and content. The staff are very welcoming to us and are always cheerful.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Sharon N (Daughter of Resident/Service User) on Thursday 18 September 2014.

Review of Hassingham House Care Centre

After researching through Care/Nursing homes and looking round we felt Hassingham House was that bit extra. Staff seem well organised and happy. Sally (manager) and Becky (deputy manager) have been extremely supportive as placing my husband into permanent residential care was not an easy decision. However I feel as though a weight has been lifted off my shoulders. My husband is happy, settled and visits are happy ones.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Barbara Newson (Wife of Resident/Service User) on Wednesday 17 September 2014.

Review of Hassingham House Care Centre

I would not hesitate to recommend Hassingham House. My mother has settled in far better than I ever thought she would. The staff are excellent nothing is too much trouble.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Maggie T (Daughter of Resident/Service User) on Tuesday 16 September 2014.

Review of Hassingham House Care Centre

My mother came to Hassingham House for respite care following surgery. The welcome and reassurance were so warm and staff were instantly attentive to my mother. When we had to make the decision to make the care permanent, there was no doubt in our minds that it had to be Hassingham House. My mother is safe, cared for, happy and loves and when you live at a distance it gives you peace of mind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Janet C (Daughter of Resident/Service User) on Tuesday 16 September 2014.

Review of Hassingham House Care Centre

After looking around a number of care homes in the area for my father, and also trying Hassingham House for respite. There was no question where dad was going to end up when the tough decision came. The management Sally and Becky were very helpful, thoughtful and caring whilst we were trying to get dad placed. Nothing seems to be to much of an issue for the staff. For example my dad needed attending to 2 whilst we were visiting him in the space of 30 mins, this was no trouble at all for Ruth, Karen and Julie. You are always offered refreshments when visiting by Beth, Shaun and Luke. All in all I would have no issues if my children were to book me a place now for later life!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Nick Ringer (Son of Resident/Service User) on Sunday 14 September 2014.

Review of Hassingham House Care Centre

I would definately recommend Hassingham. My uncle has been at Hassingham for three years now everytime I visit, he is always so happy, so clean and turned out, all the care staff are always smiling and really generally care. The activities team stop at nothing to involve all the residents, I even saw the Manager bring a resident down to the entertainment one day in her bed, she didnt want her left out. All the staff generally show Dignity to the residents and the new flooring looks lovely. The home is always warm and friendly and just like a real home. My mum always gets little notes of communication with updates and whats going on. The management at Hassingham seem to have it just right, well done, I always talk about Hassingham and how good they all are. Nothing is ever too much trouble for them, they make my unle very happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Monica Hendrick (Niece of Resident/Service User) on Wednesday 10 September 2014.

Review of Hassingham House Care Centre

Dad had gone to Hassingham House for respite initially and really enjoyed it. Unfortunately on his return my mothers health had deteriorated to the point where she was unable to care for him at home. It was a tough decision to put dad into residential care but we are so pleased we chose Hassingham house. The staff are all fantastic and work together extremely well from the Manager and her deputy all the way through to the nursing team and carers, the activity coordinators, the receptionist/ the catering staff even the lovely tea lady who always gives us a warm welcome and a really nice cup of tea! They are always there to help my dad and this is a huge relief for his family. It really does seem like they care so much and enjoy looking after the residents to ensure their lives are as happy and fulfilled as much as possible. Dad really does feel at home and this has made us feel secure knowing that all his needs are being met.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Kerry R (Daughter of resident) on Thursday 4 September 2014.

Review of Hassingham House Care Centre

Outstanding service, manager obviously has a good team and she is very visible at all times. My family member had a few small problems and Sally sorted them straight away. The staff all work well and nothing is too much trouble.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary B (Relative) on Friday 8 August 2014.

Review of Hassingham House Care Centre

It's not the building or the location that is the heart of this care home, although don't get me wrong, both are very good. It's the management,staff and residents that make this care home a joy to visit. Yes, I've included residents because their cheerful disposition is so very apparent the moment you enter Hassingham House. But it starts at the top. Management have created an environment that allows staff at all levels to be what they are,"carers" despite working within specific guidelines. Every member of staff that we spoke with "cared" for the people in their charge. Sure, if you look closely at the furniture in dads room, it was tired and reaching end of life, sadly just like dad himself. It's the people that make the difference. Dad died at Hassingham House in June after a short illness and we wouldn't change a thing regarding his care in those final weeks. Thank you. Would we recommend this home - it's a big yes from us.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Rita and Mike of Swaffham (Relative) on Sunday 13 July 2014.

Review of Hassingham House Care Centre

I have worked for years in care. The resident is in better shape and happier then he has been for the years I have known him. He has settled quickly and is delighted with his new environment and the people looking after him.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lesley K (Carer of Resident) on Friday 11 July 2014.

Review of Hassingham House Care Centre

First class care home as the staff are fantastic, they care 1oo% for people in the home. The food is lovely and all home cooked. If there is something you fancy to eat they will go out to do it. The manager, Sally, and Jane Sally's PA, go all out to make sure you are very, very welcome when you visit. The nursing staff are so caring and always keep us up to date.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Julie and Tony M (Brother and sister-in-law of resident) on Wednesday 25 June 2014.

Review of Hassingham House Care Centre

It is a fantastic place, I come in for respite regularly and its the best place I've been too.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Submitted by Alexandra J (Respite Resident) on Wednesday 26 March 2014.

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