Lincoln House Care Home, Dereham, Norfolk
Lincoln House Care Home
Lincoln House Care Home

Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care.

A team of specialists are fully-equipped in achieving their potential on care and nursing performance, while being dedicated to a pleasant living environment in which activities and personal freedoms are supported.

Numerous events and entertainments are organised for residents benefit, though the privacy and dignity of all residents is also central to the provision carried out.

Group: Castlemeadow Group

Person in charge: Emma McAfee (Care Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 60+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Lincoln House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 20 Apr 2015

1 Ground Floor Nursing Bed1 Recently Refurbished Large Residential Room

Current Recommendations

Recommendation Score: 9.7 (9.731)

The user 'Recommendation Score' (9.7 for Lincoln House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Lincoln House Care Home

Exceptional service. I have witnessed the staff go over and above what is expected of them. They treat my mum with care and ensure she has her dignity. The whole environment is welcoming and friendly and we can rest in the knowledge that she is happy and well cared for.

How likely would you be to recommend Lincoln House Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

My friend is in for respite care at the moment, which one feels will lead to residential care. I was, at first skeptical, but I am now very impressed by the kindness and friendliness of those I meet. I think that Kim does a superb job with the "entertainment" programme and the dignity tea was a super idea and so very, very thought provoking.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Lincoln House Care Home

Staff are excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Happy with care would like mum to stay here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Very happy. I have recently spent some time in hospital and I was glad to come home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

I have only been here for a short while but have no complaints at all in the way I am treated and looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Staff can't do enough for you. Home from home, care is top and food is five star.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

The home is brilliant, staff are fantastic. The whole of Lincoln House is wonderful. It's a lovely place to be.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Everybody is very pleasant and friendly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Satisfied with stay here whilst convalescing.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

I cannot recommend Lincoln House enough what a truly superb care home for your loved one to stay in, beautiful surroundings and lovely building with well presented individual rooms which are well decorated and give lovely home from home feeling, it is always difficult when someone has to leave their own home but I can truly say that residents here are made to feel very comfortable and there is a fantastic day lounge with large TV for residents along with a lovely dining area where residents can enjoy freshly prepared food with choice of menu each day. The staff are superb and provide not only excellent nursing care but treat all residents with the utmost respect and compassion, they are courteous and friendly not only to the residents but to family and friends, they are also very supportive when having to deal with the loss of a loved one. This a very well run establishment offering the very best of services, nursing and care to all residents and I would encourage a visit when trying to decide on a suitable home for a loved one.

How likely would you be to recommend Lincoln House Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Lincoln House Care Home

Everyone at the home is very kind and caring.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Lincoln House Care Home

If I had to come to live permanently this is where I would come.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lincoln House Care Home

What a gem! all the staff are friendly, approachable, kind and professional. My father is treated with respect and dignity at all times. Every member of staff makes time for the family as well as the residents and take time to answer any questions. The two receptionists especially Tina give you such a warm welcome that is echoed throughout the whole of Lincoln House.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lincoln House Care Home

I would recommend this home to anybody who need 24hour nursing care like my mum does.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Robert has been in Lincoln House for almost one year, and has been very happy there.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Lincoln House Care Home

Can't fault the care and dignity shown to my relative. Activities are good and my relative is always encouraged to take part.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Lincoln House Care Home

I have visited lots of homes and this is by far the best home I have seen and visited.

Overall Standard: Good

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Has everything suitable for mum. She has settled in extremely well, mainly due to staff and ethos of environment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

I am highly satisfied with all aspects of care that my father has received at Lincoln House and would recommend it to anyone in need of care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

My sister in law has been in Lincoln House for about a month now and we have no complaints at all about the home. Jean Howes is very happy.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lincoln House Care Home

I came into this care home initially for respite several years ago. My husband was a resident too until he passed away and I stayed. I am very happy here. Top marks!!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lincoln House Care Home

My family looked at at least 20 care home home on Norfolk over the last 3 years. We find this one (Lincoln House) to offer all the facilities needed by my mother.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lincoln House Care Home

Home from home. I am looked after just as well as my wife.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Very happy. Everybody willing to help.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Happy with care and support. Lovely home and friendly staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Very happy with care. I have marked the facilities as satisfactory together with food drink and activities as mum does not use these.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

My mother has lived at Lincoln House since 2011 and is extremely happy, comfortable and settled there. The staff are excellent, very patient, kind and helpful and always treat mum with dignity and respect whilst maintaining a safe, friendly and cheerful environment. They are also very supportive towards family members and keep us informed and involved with all aspects of her care. Mum likes taking part in some of the many varied activities on offer and also enjoys the trips to places further afield.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

Staff are superb, always checking in on my grandfather to make sure he is ok, they can't do enough for him. The room is lovely and meets his needs with plenty of passing traffic keeping my grandfather occupied. His happiness has improved since arriving at Lincoln House and he has got his spark back, which is testament to the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

When I asked mum how she felt about being here, her comment was 'the staff are marvellous, I couldn't be anywhere better'

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lincoln House Care Home

I live overseas I could not be more pleased with the care my mother Mrs B Owen is receiving.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lincoln House Care Home

My mother entered Lincoln House as NHS patient then became resident when it was clear she could not cope at home. The staff were excellent and looked after her very well and helped her accept she could not cope. She than moved to another home which offered a larger room, home cooked food and a pleasant garden - unavailable at Lincoln House.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Lincoln House Care Home

My 93 year old mother in law has recently moved into Lincoln House and we have been extremely impressed with level of care that she has received. The staff are, without exception, willing to do all that they can to make her time there happy, safe and comfortable. The atmosphere is friendly but this is coupled with real attention to her needs. She reports that the meals are also very good.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

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