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Lincoln House Care Home, Swanton Morley, Dereham, Norfolk
Lincoln House Care Home
Lincoln House Care Home

Tel: 01362 637598

Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care.

A team of specialists are fully-equipped in achieving their potential on care and nursing performance, while being dedicated to a pleasant living environment in which activities and personal freedoms are supported.

Numerous events and entertainments are organised for residents benefit, though the privacy and dignity of all residents is also central to the provision carried out.

Group: Castlemeadow Group

Person in charge: Emma McAfee (Care Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 60+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Lincoln House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Lincoln House Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Lincoln House Care Home

Current Recommendations

Recommendation Score: 9.3 (9.344)

The user 'Recommendation Score' (9.3 for Lincoln House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Lincoln House Care Home on Wednesday 27 August 2014 by Shauna G (Daughter of resident)

What a gem! all the staff are friendly, approachable, kind and professional. My father is treated with respect and dignity at all times. Every member of staff makes time for the family as well as the residents and take time to answer any questions. The two receptionists especially Tina give you such a warm welcome that is echoed throughout the whole of Lincoln House.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Lincoln House Care Home on Wednesday 16 July 2014 by Sylvia S (Daughter of resident)

I would recommend this home to anybody who need 24hour nursing care like my mum does.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Monday 30 June 2014 by Keith G (Power of Attorney of Resident)

Robert has been in Lincoln House for almost one year, and has been very happy there.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Review of Lincoln House Care Home on Thursday 26 June 2014 by P S (Relative of resident)

Can't fault the care and dignity shown to my relative. Activities are good and my relative is always encouraged to take part.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Review of Lincoln House Care Home on Thursday 26 June 2014 by Heather R (Visitor)

I have visited lots of homes and this is by far the best home I have seen and visited.

Overall Standard: Good

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Thursday 26 June 2014 by Margaret H (Daughter of resident)

Has everything suitable for mum. She has settled in extremely well, mainly due to staff and ethos of environment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Thursday 26 June 2014 by Martin Wright (Son of resident)

I am highly satisfied with all aspects of care that my father has received at Lincoln House and would recommend it to anyone in need of care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Thursday 26 June 2014 by Owen Howes (Brother in law of resident)

My sister in law has been in Lincoln House for about a month now and we have no complaints at all about the home. Jean Howes is very happy.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Lincoln House Care Home on Thursday 26 June 2014 by Madeline D (Resident)

I came into this care home initially for respite several years ago. My husband was a resident too until he passed away and I stayed. I am very happy here. Top marks!!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Lincoln House Care Home on Thursday 26 June 2014 by Frank Cherry (Son of resident)

My family looked at at least 20 care home home on Norfolk over the last 3 years. We find this one (Lincoln House) to offer all the facilities needed by my mother.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Lincoln House Care Home on Thursday 26 June 2014 by A G (Husband of resident)

Home from home. I am looked after just as well as my wife.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Thursday 26 June 2014 by C S (Resident)

Very happy. Everybody willing to help.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Thursday 26 June 2014 by J G (Resident)

Happy with care and support. Lovely home and friendly staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Thursday 26 June 2014 by Nichola D (Daughter of resident)

Very happy with care. I have marked the facilities as satisfactory together with food drink and activities as mum does not use these.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Wednesday 25 June 2014 by Mrs C. (Daughter of resident)

My mother has lived at Lincoln House since 2011 and is extremely happy, comfortable and settled there. The staff are excellent, very patient, kind and helpful and always treat mum with dignity and respect whilst maintaining a safe, friendly and cheerful environment. They are also very supportive towards family members and keep us informed and involved with all aspects of her care. Mum likes taking part in some of the many varied activities on offer and also enjoys the trips to places further afield.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Wednesday 25 June 2014 by Matthew Giles (Grandson of resident)

Staff are superb, always checking in on my grandfather to make sure he is ok, they can't do enough for him. The room is lovely and meets his needs with plenty of passing traffic keeping my grandfather occupied. His happiness has improved since arriving at Lincoln House and he has got his spark back, which is testament to the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Wednesday 25 June 2014 by M D (Daughter of resident)

When I asked mum how she felt about being here, her comment was 'the staff are marvellous, I couldn't be anywhere better'

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Lincoln House Care Home on Thursday 22 May 2014 by Robert Owen (Son of Resident)

I live overseas I could not be more pleased with the care my mother Mrs B Owen is receiving.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Lincoln House Care Home on Thursday 22 May 2014 by Sue B (Daughter of resident)

My mother entered Lincoln House as NHS patient then became resident when it was clear she could not cope at home. The staff were excellent and looked after her very well and helped her accept she could not cope. She than moved to another home which offered a larger room, home cooked food and a pleasant garden - unavailable at Lincoln House.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Review of Lincoln House Care Home on Thursday 10 April 2014 by Jane Dye (Daughter in law of resident)

My 93 year old mother in law has recently moved into Lincoln House and we have been extremely impressed with level of care that she has received. The staff are, without exception, willing to do all that they can to make her time there happy, safe and comfortable. The atmosphere is friendly but this is coupled with real attention to her needs. She reports that the meals are also very good.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

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