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Fees Advice From Saga
Care Home Advice
Oakwood House Nursing Home, Colney, Norwich, Norfolk
Oakwood House Nursing Home
Oakwood House Nursing Home

Tel: 01603 250101

Norwich's Oakwood House Nursing Home runs a versatile elderly and respite care service, with 49 beds available for short and long-term stays.

The home is particularly popular for its close proximity to the scenic Norfolk Broads and to the nearby coastline, though residents also enjoy a number of activities, including light exercise and painting, as well as being encouraged to pursue their own hobbies.

Oakwood House's interior is ideal for wheelchair access and has its own licensed bar and residents' bar.

Owner: Bupa Care Homes

Person in charge: Stephanie Richardson (Home Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 49 residents

Registered Care Categories*: Old Age • Physical Disability

Languages Spoken (other than English): Tagalog, Polish

Single Rooms: 49

Rooms with ensuite WC: 49

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Oakwood House Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Oakwood House Nursing Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Oakwood House Nursing Home

Current Recommendations

Recommendation Score: 9.6 (9.623)

The user 'Recommendation Score' (9.6 for Oakwood House Nursing Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Oakwood House Nursing Home on Monday 7 April 2014 by Margaret H (Resident)

I came to the home from hospital and hope to build up enough strength to go home. Everyone seems amazed at my progress. It would be helpful if there was more staff.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Oakwood House Nursing Home on Thursday 30 January 2014 by A.R. (relative of resident)

My sister-in-law was admitted to Oakwood House for palliative care in May 2013. She was treated with kindness, compassion and respect throughout. Her medical needs were always at the forefront of her care. We could not have wished for better care for her in her final months.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Oakwood House Nursing Home on Monday 27 January 2014 by Lynda Flegg (Daughter of Resident)

No complaints - could not have done more or be more helpful. And a thank you to Stephanie - sent me a photo taken 14.12.13 and he died 31.12.13.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Oakwood House Nursing Home on Tuesday 21 January 2014 by Susan P (daughter of resident)

Mum was only here for one week, but the care was excellent. she had a lovely room, very comfortable with all facilitates , and in very pleasant surroundings we couldn't have asked for more. Sadly Mum was too ill to take pare in activities and had lost her appetite so couldn't eat, but the staff were very encouraging, and tried to tempt her appetite.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Review of Oakwood House Nursing Home on Monday 13 January 2014 by Janice Norman (Resident)

I was helped thorough a serious illness with kindness, understanding and expertise. My individual needs were addressed, my friends made welcome and I felt completely at home a care home which really cares.

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Oakwood House Nursing Home on Thursday 9 January 2014 by H W (Relative of resident)

Oakwood is a well run nursing home, the staff are hard working and dedicated. They look after my aunt so well, she is so happy there. Keep up the good work.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Oakwood House Nursing Home on Wednesday 8 January 2014 by Alison Woodruff (Daughter of resident)

My father has been a resident of Oakwood house since May of 2013. I have visited him every week and on each occasion the staff have been extremely caring, kind and carrying a big sense of humour, which under the circumstances can't be easy! The level of nursing care is excellent and although my father has ongoing health problems his legs have improved under Histina's care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Review of Oakwood House Nursing Home on Tuesday 7 January 2014 by Gill W (Friend of Resident)

The home is a warm,welcoming,bright cheerful and friendly. The staff display patience and a caring attitude.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Oakwood House Nursing Home on Wednesday 18 December 2013 by Ann Klenger (Daughter of resident)

One if not the best care home I have ever been in.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Oakwood House Nursing Home on Wednesday 4 December 2013 by Ann Betts (Daughter of resident)

My mum is very well looked after as she needs a lot of care. When she first came to the home she would not eat or drink, but after a few days the staff had got her to drink, and also to take food. The staff are very friendly and also are very helpful indeed. They also tell us what is happening with her at all times.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Oakwood House Nursing Home on Thursday 21 November 2013 by Jill P (Niece of resident)

I have nothing but praise for the staff of Oakwood House who looked after my aunt. They have for exceeded my expectations. My aunt was treated with warmth humour, the upmost care and dignity. They were always welcoming. At the end of my aunts life which was distressing they made her as comfortable as possible and gave me the care and support I needed. I would also like to mention the manager Stephanie Richardson who was efficient, caring and very professional - A credit to Bupa.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Oakwood House Nursing Home on Wednesday 6 November 2013 by G Williams (Service user)

My treatment, care, and support at Oakwood House have all been very satisfactory, and I would recommend this home to anyone.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Oakwood House Nursing Home on Wednesday 6 November 2013 by Dennis Johnson (Resident.visitor)

Friendly caring home, why else would I come here so often? Very happy with the staff and the level of care provided.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Oakwood House Nursing Home on Wednesday 6 November 2013 by Sheila M (Mother of resident)

I would highly recommend this home - the manager is very good and the staff are wonderful.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Oakwood House Nursing Home on Tuesday 5 November 2013 by Ralph Walkin (Resident)

A friendly home with caring staff, I am happy to be here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Oakwood House Nursing Home on Friday 1 November 2013 by Marilyn (Respite Care)

A friendly atmosphere with care and consideration given by staff. Small rooms are fine for respite care patients, but I would recommend a larger room for long term residents. The meals are excellent and appropriately sized (and adapted when patient is feeling off colour). On the whole a good, relaxing rest.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Oakwood House Nursing Home on Thursday 31 October 2013 by Evelyn Kemp (Resident)

If you are coming out of hospital its a good place to come to and rest.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Review of Oakwood House Nursing Home on Wednesday 23 October 2013 by Geoffrey Thompson (Resident)

Would recommend this care home. I had a wonderful day, the staff are very caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Review of Oakwood House Nursing Home on Tuesday 15 October 2013 by Bessie Fuller (Resident)

Happy, Friendly staff.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Oakwood House Nursing Home on Tuesday 15 October 2013 by Joan Fitzpatrick (Resident)

Nice clean rooms and friendly atmosphere.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Oakwood House Nursing Home on Monday 14 October 2013 by Leonard Faiers (Resident)

Personal individual needs are considered and met. Having your own belongings in the room makes it feel homely. The chief is very good. The food is very good.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Value for Money: Satisfactory

Review of Oakwood House Nursing Home on Monday 14 October 2013 by Francis Ablitt (Resident)

Pleasant and quiet rooms with friendly staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Oakwood House Nursing Home on Monday 14 October 2013 by John S (Relative of resident)

The home has a very friendly atmosphere, lovely staff, and ti is in a good location.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Oakwood House Nursing Home on Thursday 3 October 2013 by Sue Staveley (Daughter of resident)

I would recommend Oakwood House, it is very friendly. The staff are very professional and welcoming. Good food.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Oakwood House Nursing Home on Thursday 3 October 2013 by Edna W (Resident)

I am so pleased that care homes like Oakwood are about, so people can be looked after without any worries.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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