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The Paddocks Care Home, Swaffham, Norfolk
The Paddocks Care Home
The Paddocks Care Home

Tel: 01760 722920 / 723416

The Paddocks Care Home, situated in the centre of Swaffham, is a facility that has built up an excellent local reputation for the quality of its provision and contribution to the lives of older and vulnerable people.

A well-trained team are able to offer residential and nursing care, while specialising in looking after adults diagnosed with a form of dementia.

The independence and privacy of residents is respected and the home maintains a popular programme of events and activities to help all residents achieve an enjoyable daily lifestyle.

Group: Castlemeadow Group

Person in charge: Ann Chilvers (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 100 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 88

Shared Rooms: 6

Rooms with ensuite WC: 85

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on The Paddocks Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by The Paddocks Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for The Paddocks Care Home

Current Recommendations

Recommendation Score: 9 (8.977)

The user 'Recommendation Score' ( 9 for The Paddocks Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of The Paddocks Care Home

The Paddocks is kept very clean, my father is cared for very well and the staff are excellent, always willing to help when needed. He says the food is always presented very well and is tasty. Management are always willing to discuss any concerns I may have, and are very friendly and helpful.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Mary B (Daughter of resident) on Wednesday 27 August 2014.

Review of The Paddocks Care Home

I am very happy with my room and enjoy having my own space. Staff are excellent very kind and friendly. Food is very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Frederick B (Resident) on Wednesday 27 August 2014.

Review of The Paddocks Care Home

I would give a 5 star recommendation. I really like having an en-suite room, I also like that the home let me have meals in my room. They do ask if I want to go down for activities but I refuse as I like to have my own space. I get on with all the staff they are all nice to me, the meals are good too.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Pamela Earl (Resident) on Monday 18 August 2014.

Review of The Paddocks Care Home

My step dad is now deceased but he was cared for very well indeed, everyone was very kind and caring.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Sally E (Step Daughter of Past Resident) on Wednesday 30 July 2014.

Review of The Paddocks Care Home

A good care home with due respect for client dignity and very caring staff,

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by George Chase (Relative) on Tuesday 29 July 2014.

Review of The Paddocks Care Home

Very caring and kind staff and on a score of 10 would easily rate at least 9 on all counts. One only has to ask and staff will get you anything wanted. Singalongs are very good and special events for people's birthdays are also catered for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Nancy Phillips (Resident) on Tuesday 29 July 2014.

Review of The Paddocks Care Home

I am very happy with my room and I am so pleased I have my own toilet. I go out with my sister regularly and my evening meal is ready when I get back. All the staff are very friendly I was able to bring all my personal items into the room so the Paddocks has become my home now.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Dulcie W (Resident) on Monday 14 July 2014.

Review of The Paddocks Care Home

The staff are friendly and always willing to help and listen. After over three years of my sister being here she is very happy and well settled.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Daphne D (Sister of Resident) on Monday 14 July 2014.

Review of The Paddocks Care Home

I really must say that the home/staff are excellent. I am pleased with all the food which is offered.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Brenda S (Resident) on Monday 14 July 2014.

Review of The Paddocks Care Home

The staff treat you well and are always there when needed. I didn't like being in room 20 but really likes room 17, been very satisfied no hassle at all really lucky to be here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Margaret S (Resident) on Friday 11 July 2014.

Review of The Paddocks Care Home

My father has been a resident at The Paddocks for 2 years. Having been a very independent man until his health began to deteriorate, moving to a residential environment was very difficult for him. This was recognised by all care staff and managers at The Paddocks. Within a few weeks of living in a care home my father's health stabilised and has improved. Staff understand his need for independence and privacy and encourage him to care for himself as much as possible. they are also mindful of his health problems and respond promptly and appropriately as required. Based on my experience I would highly recommend The Paddocks as a place offering excellent care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Karen V (Daughter of Resident) on Tuesday 8 July 2014.

Review of The Paddocks Care Home

I feel well cared for,and all the staff are friendly and helpful. As I felt rather saddened with all the confusion due to decorating, now things are looking up. From my personal experience I can say a lot of other residence on actually now joining in activities. I that the new lady does try and make time to go and see us the residents on a daily basis for a quick chat.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Joyce I (Resident) on Friday 27 June 2014.

Review of The Paddocks Care Home

More flavouring in the curry! Some of the food is very bland but the rice pudding always goes down well. The manager of Kingfisher goes the extra mile. The staff are very stretched and don't spend enough time with residents, but are always willing to help.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Roz C (Niece of resident) on Friday 27 June 2014.

Review of The Paddocks Care Home

The care provided by the staff at The Paddocks is really friendly and cannot be faulted. The food when it was cooked in house was excellent but the quality has dropped since it is being supplied from outside.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Jacqueline W (Niece of resident) on Thursday 26 June 2014.

Review of The Paddocks Care Home

Food very good when I came in, plenty of fresh veg. Since change over very poor. No taste, never fresh veg, always herby taste. Senior care staff very quick off the mark, always tell me and my niece if things need doing. Carers always very helpful and pleasant, have a chat when time. Kitchen staff very helpful, will always try to please. Cleaners keep my room and rest of building very clean.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Hazel Claxton (Resident) on Tuesday 24 June 2014.

Review of The Paddocks Care Home

A friendly, caring home where mum is looked after very well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Jacqueline C (Daughter-in-law of resident) on Friday 20 June 2014.

Review of The Paddocks Care Home

The Paddocks Care Home provide professional,helpful and caring staff on all levels. They have been helpful and understanding in difficult times. The home is always kept clean and tidy and the food is of a good standard.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Christine W (Daughter of Resident) on Friday 20 June 2014.

Review of The Paddocks Care Home

Mother moved to The Paddocks in Dec 2013 as she needed 24 hour care. The staff have been wonderful in providing the specific care she requires. Her medication is monitored and given at exact times. The management have been very helpful to both mother and myself as the change to living in care has been a major change for us both. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Christopher Harfield (Son of resident) on Thursday 19 June 2014.

Review of The Paddocks Care Home

Care for my Mothers needs impeccably. I'm always informed of her well being and prompt medical intentions and attention when needed. Nurses and Carers are observant and very caring. I know my mother is in safe hands.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Mary-Ann B (Daughter of Resident) on Friday 13 June 2014.

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