Sanford House Nursing Home, Dereham, Norfolk
Sanford House Nursing Home, Dereham, Norfolk
Sanford House Nursing Home, Dereham, Norfolk

Sanford House Nursing Home has been purpose-built and specialises in dementia care, located in the pleasant market town of Dereham. The interior is ideal for those with mobility problems, being both safe and accessible. All rooms and services are laid out over the ground floor and the home is arranged in a quadrangle around an attractive courtyard garden. Many rooms feature patio doors accessing into the courtyard area.

Sanford House has an enviable reputation for delivering excellent care. The home’s dementia care provision has been designed to meet the University of Stirling’s standards, which are widely acknowledged as providing the best living environment for people living with dementia. Stirling’s Dementia Services Development Centre is renowned as the world leader in this field. The Stirling approach ensures that residents are able to move freely around the home, with bedrooms and communal areas appropriately laid out and clearly signposted to minimise confusion or disorientation.

Sanford House is ideally equipped to provide residential support for elderly people living with different types of dementia, including Alzheimer’s disease, vascular dementia and Korsacoff’s syndrome.

Group: Caring Homes Group

Person in charge: Joan Auton (Home Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Sanford House Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.7 (9.680)

The user Review Score of 9.7 for Sanford House Nursing Home is based on 19 Review/Recommendations. This Review Score of 9.680 is made up of 4.73 Points relating to the ratings and 4.95 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

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Since moving to Sanford House my Husband has settled beyond my expectations which is totally down to the wonderful Management and Staff. They treat all residents with Dignity/Respect and lots of TLC. I really cannot thank them enough and for the support they have also given me. Sanford House is extremely clean, smells lovely and Staff always warm and friendly.

How likely would you be to recommend Sanford House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sanford House has looked after my dad for over 2 years. He has been treated with dignity and respect during this period of time. The level of care from the staff has been exceptional, and I cannot praise them enough. They are caring, professional and carry out their jobs with a great amount of love and respect. They treat the residents as human beings and they all go the extra mile to ensure their needs are met.

How likely would you be to recommend Sanford House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I feel everything at Sandford House is excellent. Could not fault anything.

How likely would you be to recommend Sanford House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent and friendly staff in all areas. Clean and good decorative order.Ccaring and personal staff. Very good menu and food quality for residents. Lots of clubs/entertainment and interaction for the residents. My father is here for end of life care, and we are very pleased with the standard of care he is receiving.

How likely would you be to recommend Sanford House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very homely atmosphere. Clean and always smells fresh. A very caring team of staff who are always approachable. They also take pride in their work and are very understanding with relatives visitors. Home cooked food always on the menu. My father is receiving palliative care and staff are an excellent support.

Would highly recommend.

How likely would you be to recommend Sanford House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Sanford House is a first class home with bright and friendly environment. Staff are always willing to help both patients and visitors. Food as you would expect in a good hotel.

How likely would you be to recommend Sanford House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Care / Support: Good

Treated with Dignity: Good

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

My wife has been a resident for 5 months. She has been looked after very well and is very happy with her care.

How likely would you be to recommend Sanford House Nursing Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Myself and my husband would say we would be happy to be in this care home, and yes we would. The staff are always friendly and helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Warm and welcoming staff who always have the time to listen to what one has to say. Management is extremely helpful and have good contest with residents. They are always looking for things to help residents with their condition.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The security system as you arrive or leave seems to be very good. Any staff around when you arrive are always friendly and helpful. MY cousin gets on well with all the staff. Her room is always clean and tidy, the times I've been there. Have heard the entertainment sometimes, and the residents seem to have been enjoying it. My cousin rarely complains about the food, she gets the care and support she needs.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

This home is caring and very connected to the residents family, I often get phone calls to update me how my father is doing today, the staff are all willing to help with your needs when you are visiting, and are willing to build good relations so you feel that your visiting the home of a relative and not a care a home. they have helped me feel that my dad is in the best place for his condition, and I feel confident that I would be informed of any changes in his condition.
The food is good, the place is clean and smells clean, and easy parking
Mark Alden

How likely would you be to recommend Sanford House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My wife has only been here since September 2014, during that time she has received excellent care and attention. All the staff are kind and caring, great effort had been made to make Christmas a special occasion by everyone. It is a great comfort after seeing her every afternoon to go home and know that she will be cared for without doubt. I would therefore like to thank all concerned.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased that my wife is in this care home, that reaches such high standards. Care workers and management together seek and give the very best care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother-in-law has seemed happy and content since moving in, even though her health has got worse, they have adapted things to serve her needs.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I highly recommend Sanford House care home through the pure excellent care for my elderly neighbour. I have seen such a big improvement through her time here. Not only is the care good but it is always clean and tidy and not to warm like other care homes.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home from home, great care, good organisation, well fed. Very well treated and with respect. I feel very lucky to have dad here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has only been a resident a few weeks but she is very happy, looked after well and treated with dignity and respect, as well as being given lots of TLC. There are many activities, and very good one to one from members of the staff to the residents. I would recommend the home to anyone wishing to consider this for ongoing care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very homely, good staff, made to feel welcome, nice gardens would recommend to everyone.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent provider of care - highly recommended.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Sanford House Nursing Home

Job Vacancies

Registered General Nurse

£12.50 (Care Home / Nursing Home • Full Time)
Dereham, Norfolk

Staff Profiles

Joan

Joan Auton

Job Title: Home Manager

Joined: 2002

Description:

As Home Manager of Sanford House, Joan leads a professional staff team in delivering the highest standards of nursing and specialist dementia care for up to 40 elderly people.

Having worked in healthcare since the age of 16, Joan has a wealth of experience and qualifications across a wide range of specialist areas including mental health, dementia and palliative care. She started work as a nurse in 1971 and worked as a staff nurse for seven years on medical wards. Joan then moved into elderly care, working initially in the Health service as a ward sister and then in the private sector at both management and regional management level.

Joan completed her Registered Managers Award in 2005 and, keen to move to a large, reputable organisation, joined Caring Homes in 2010 as a peripatetic manager. She took over as Manager of Sanford House in April 2012.

Within her role, Joan is passionate about working with people and improving quality of life for those around her. This is reflected in her ongoing commitment to charity fundraising, helping to raise thousands of pounds in recent years for charities including the Alzheimer’s Society, Marie Curie, Help the Heroes and Breast Cancer Awareness.

Joan lives just a few miles from Sanford House in neighbouring Lincolnshire. Away from work, she enjoys spending time with her family and taking advantage of the many places of interest in and around East Anglia.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Sanford House Nursing Home