Sutherlands, Wymondham, Norfolk
Sutherlands, Wymondham, Norfolk
Sutherlands, Wymondham, Norfolk

Sutherlands is a modern, purpose built care home that offers a range of care services for its residents who have physical disabilities or those living with dementia. Within the home residents live in four suites with a small number of well-furnished and attractively designed bedrooms. This layout provides a homely feel for residents who can enjoy the use of communal and dining areas with a small number of other residents.

Highly trained care workers help residents to live with independence and confidence, treating all residents in their care with privacy, dignity and respect.

The home has a range of high quality equipment and thoughtful design that includes wider doorways and a well maintained outside area that can be accessed throughout the year.

Group: East Anglia Care Homes Ltd

Person in charge: David Ashton (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 52 residents

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Stroke

Admission Information: Ages 65+.

Single Rooms: 50

Shared Rooms: 1

Rooms with ensuite WC: 51

Weekly Charges Guide: Nursing Care Single £618 – £753

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Sutherlands: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 16 Nov 2015

3. Rooms on the ground floor. 1 Room on the 1st floor - EMI Unit.All rooms are en-suite, offering Nursing and Personal Care.

Current Reviews

Review Score: 8.1 (8.138)

The user Review Score of 8.1 for Sutherlands is based on 1 Review/Recommendations. This Review Score of 8.138 is made up of 5 Points relating to the ratings and 3.138 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

Following a spell in the local NHS hospital, my mother was diagnosed as needing nursing care.The manager at Sutherlands was very helpful in assessing and admitting my mother. The staff are understanding of the needs and frustrations of being in need of care. They remain cheerful and kind at all times. I would gladly recommend Sutherlands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Sutherlands

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • All reviews are moderated before publication and the care provider may opt for the comment and ratings of a review not to be displayed (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Sutherlands

Job Vacancies

Care Assistant

£6.50 per hour (Care Home / Nursing Home • Full Time)
Wymondham, Norfolk

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Sutherlands