Anglesea Heights Nursing Home, Ipswich, Suffolk
Anglesea Heights Nursing Home, Ipswich, Suffolk
Anglesea Heights Nursing Home, Ipswich, Suffolk

There are four separate houses at Anglesea Heights, each of which welcomes people requiring short and long-term stays, and includes convalescence, respite and palliative care. The four houses specialise in: early onset dementia nursing care, elderly frail and palliative care, middle stage dementia and nursing care, and late stages of dementia and challenging behaviour.

A converted Victorian building, residents enjoy a stylish interior and landscaped gardens. Each house has a lounge, dining room and its own kitchen.

Varied menus that are tailored to residents’ tastes and health needs including choices of hot dishes, desserts and cooked breakfasts. Residents can enjoy sharing lighter options and snacks throughout the day with visitors as well as afternoon tea.

Reminiscence and music therapy groups are part of a varied activities programme, assisted by visiting music therapists. Themed events involving the local community and schools are also a part of the organised activities.

Group: Bupa Care Homes

Person in charge: Karen Curle (Home Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 120 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): French, Dutch, Polish, Tagalog

Single Rooms: 120

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Anglesea Heights Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 8.8 (8.824)

The user 'Review Score' (8.8 for Anglesea Heights Nursing Home) is based on 23 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Anglesea Heights Nursing Home

My dear mum was in Christchurch for just over seven years, she received excellent care and attention. The staff were brilliant they were also very supportive of myself.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

A great home with caring staff who meet the residents needs with a smile. Highly recommended.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

My sister is so very well cared for by all the staff. She is very contented and kept safe and as well as she can be. As a family, we are given the peace of mind that she receives the best possible love and care. Nothing is too much trouble for them.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

Anglesea Heights Nursing Home

The staff are very good and caring.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

Dad receives good all round care and is very happy.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

Anglesea Heights Nursing Home

Very happy with service provided. Absolutely no problems.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Anglesea Heights Nursing Home

Would definitely recommend to others. The staff are particularly helpful and friendly. Impressed with the care my husband received.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Anglesea Heights Nursing Home

Would definitely recommend Bourne House, have been visiting my relative for the past 4+ years and have always been happy with the care given and support.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

Recommend Bourne House, very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anglesea Heights Nursing Home

Good.

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Anglesea Heights Nursing Home

The staff are very good and very helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

Very grateful with all the loving care the staff have given my mum. I cannot thank you enough for all that you do.

Overall Standard: Satisfactory

Care / Support: Satisfactory

Treated with Dignity: Satisfactory

Staff: Satisfactory

Management: Satisfactory

Rooms: Good

Anglesea Heights Nursing Home

The care of my mother is excellent. She is always clean and tidy. Staff are dedicated, showing care and understanding of each resident. They are always welcoming and happy. I am particularly impressed by the way staff keep by the way staff keep me and the family informed of mum's condition when there is any change of her behaviour and her medication.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

Friendly professional staff with a high standard of care. Good sense of humour with clients and visitors.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anglesea Heights Nursing Home

We would recommend to anyone the care and facilities at Anglesea Heights. Being of a high standard and quality of care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

I attend this nursing home twice a day seven days a week and I am more than satisfied with the way Jean is looked after. I would quite happily recommend this nursing home to anybody seeking a care home.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

The specialist dementia unit my uncle is in provides excellent care by professional and attentive carers and nurses. He is treated with dignity at all times. The staff are friendly and respectful to relatives too.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Anglesea Heights Nursing Home

1. Nothing is too much trouble for the staff. Residents are well cared for in comfortable surroundings. 2. The dementia unit is safe and secure for residents. 3. Relatives are welcomed at all times.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anglesea Heights Nursing Home

A very big thank you for looking after mum so well and keeping me fully informed. Your staff are marvellous.

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Anglesea Heights Nursing Home

The care my mother got was second to none. The staff were all ways happy and welcoming when ever we visit: you could see the staff cared for mother when they treated her all ways finished the treatment with a kiss. It did not matter how busy they were we were always offered a cup of tea. I can not express enough how kind they were. I would recommend the home to anyone its first class. Mother has passed away now but I still go to the home as it was a big part of my life. Thanking the staff once again.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anglesea Heights Nursing Home

The dedication of the staff at this nursing home is outstanding as is their thoughtfulness, caring, understanding and love for their job. I could not, or would not want my dad to be anywhere else. Nothing that the residents require is too much trouble for them, they say it's just their job but it's more, much more than that. The level of care is very high, it is a happy relaxed and enjoyable place to be, and the entertainment and activities are very well thought out and catered for them. A thank you to the staff is an understatement.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anglesea Heights Nursing Home

Anglesea Heights Nursing home is first class establishment and I would fully and confidently recommend it to any potential residents or their families.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anglesea Heights Nursing Home

Good quality care. Attention to detail. Staff acted as surrogate family when me and my sister were not there. Homely environment.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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